Shahriar

Forum Replies Created

Viewing 25 posts - 9,951 through 9,975 (of 12,513 total)
Aug 20, 2016 at 6:00 pm
#48311
Moderator
Shahriar
Staff OP

Search in package description working now.

Aug 19, 2016 at 9:22 pm
#48306
Moderator
Shahriar
Staff OP

Usual shortcode of WPDM for a package ( [wpdm_package id='xyz'] ) won’t work in member site if package is not from same site. The reason is package id. WPDM uses custom post type for package. And WordPress controls the post id, it is outside plugin scope to manage post id. So, two or more member site can have packages with same id. That’s why regular shortcode won’t work for package from another site. I hope, i explained it clearly. Let me know if you have doubts about anything here.

In you specification you sent some screenshots ( admin, child, parent ) too, relating each of your tasks. We completed the customization based on that. Let me know if there is any issue there. I am more than happy to fix it or add any tweaks you need. But we can’t make something which is out of our control. Package id issue in this case.

Please let me know your thoughts.

Thank you.

Aug 18, 2016 at 10:25 pm
#48284
Moderator
Shahriar
Staff OP

Please send temporary login in private reply. I have to check your setting to find the issue.

Aug 18, 2016 at 10:22 pm
#48283
Moderator
Shahriar
Staff OP

Yes, it is possible using custom link/page template. You can create your own link/page template from Downloads Templates page. To open file in new tab, use following code in your custom template,

<a href="[download_url]" target="_blank">Download</a>

Aug 18, 2016 at 10:17 pm
#48282
Moderator
Shahriar
Staff OP

No filter available for grid classes. But you can re-write WPDM template files. Please follow this doc for more info http://www.wpdownloadmanager.com/doc/template-files/

Check point#3 (Changing Template Files) there.

Aug 18, 2016 at 10:11 pm
#48281
Moderator
Shahriar
Staff OP

Hi,

Your ALL Addons license expired because, it has passed the support and update period ( which is 1 year after the purchase ). Your purchase date was Jul 16, 2015 04:30 pm.
License renewal is required to access updated version and pro support of product after year.

Thanks.

Aug 18, 2016 at 10:05 pm
#48280
Moderator
Shahriar
Staff OP

Hi David,

Download Manager missing some files in your installation. Maybe something went wrong when installing it. However, i can’t add or delete plugin using provided user. Allow temporary user admin access so, i can install a fresh copy of WPDM there. Or delete current installation and install a new copy of WPDM.

Thanks.

Aug 18, 2016 at 9:21 pm
#48279
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Aug 18, 2016 at 9:13 pm
#48278
Moderator
Shahriar
Staff OP

Yes, you can. Use category shortcode for that. Install TinyMCE addon to insert shortcode easily.

Aug 18, 2016 at 9:11 pm
#48277
Moderator
Shahriar
Staff OP

Hi, There are some JS errors generated from your theme. Maybe that’s the issue. Can i switch theme to be sure? A had to ask before switching, because  i am not sure if it a live site or staging.

Aug 18, 2016 at 8:29 pm
#48274
Moderator
Shahriar
Staff OP

Any user can access own packages only in frontend ( even admins ).

New file should be visible in ‘All items’ tab. Please check all packages page in admin area. Does it list the new package created from frontend?

If you provide temporary user, i can do all the testing to find the issue.

Aug 18, 2016 at 8:23 pm
#48273
Moderator
Shahriar
Staff OP

Hi, We are working on update. Will be released within next week. Thanks for your patience so far.

Aug 18, 2016 at 8:21 pm
#48272
Moderator
Shahriar
Staff OP

Hi,

Sorry for the delay. We are almost done with next update of WPDM. Will be released within next week.

Thanks.

Aug 18, 2016 at 7:19 pm
#48270
Moderator
Shahriar
Staff OP

Hi,

There are some security related issue in old versions, which has been fixed in recent versions. So, we do not provide old version of WPDM.

But, You can ask your server support to upgrade your php version. Usually they the provides that kind of support for free.

Thanks.

Aug 17, 2016 at 6:24 pm
#48253
Moderator
Shahriar
Staff OP

You need WPDM Directory addon to get AJAX based category filter. Please try demo HERE

Aug 17, 2016 at 6:20 pm
#48252
Moderator
Shahriar
Staff OP

Hi,

First one is related to your sever memory limit, ask your server support to increase memory limit.

Try updating the [wpdm_frontend] page. That usually solves the issue if it is related to page not found ( related to permalink settings ). If that doesn’t solve it , Please send temporary wp-admin login info in private reply. I will check it there.

Thanks.

Aug 17, 2016 at 6:13 pm
#48251
Moderator
Shahriar
Staff OP

Hi, Your site is not reachable. Please recheck the link.

Aug 17, 2016 at 6:10 pm
#48250
Moderator
Shahriar
Staff OP

@pontusberglund, yes, that’s the issue. [wpdm_package] shortcode uses Link template. Create you custom link template with [file_list] template tag to show individual download buttons.

Aug 17, 2016 at 6:04 pm
#48248
Moderator
Shahriar
Staff OP

Archive search works on package description too. Please send temporary wp-admin login info in private reply if it is not working in your setup.

Aug 17, 2016 at 6:01 pm
#48247
Moderator
Shahriar
Staff OP

Unlocked your key. Please try now. Your license was linked to naidevsite4.us

Aug 17, 2016 at 5:57 pm
#48246
Moderator
Shahriar
Staff OP

Select ‘Hide Everything’ in package settings to achieve what you want,

https://www.evernote.com/l/AUe2xgcR7vNKhpRrhX5JSYVBvQXpWqliYQkB/image.png

Aug 17, 2016 at 5:54 pm
#48245
Moderator
Shahriar
Staff OP

Hi,

Looks like there is a JS error. Maybe coming from one of your plugins or active theme. Try disabling other plugins to be sure. Or send temporary wp-admin login info in private reply, so i can test it there.

Thanks.

Aug 17, 2016 at 4:40 pm
#48243
Moderator
Shahriar
Staff OP

Hi, Your screenshot shows the ‘Add New Package’ page and everything seems okay there. What happens when you click on ‘ALL Items’ tab ? ( you mentioned before issue is related to that tab )

Create a sample package from frontend and check all items tab. If new sample package us shown there, then old packages are created by some other user. let me know if i missed something.

Thanks.

 

Aug 17, 2016 at 4:14 pm
#48242
Moderator
Shahriar
Staff OP

Hi,

[categories] template tag does not have hierarchy support yet. But we will add an category tag with hierarchy support soon.

Thanks.

Aug 17, 2016 at 1:55 pm
#48238
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Viewing 25 posts - 9,951 through 9,975 (of 12,513 total)