Shahriar

Forum Replies Created

Viewing 25 posts - 7,926 through 7,950 (of 12,513 total)

Shahriar
Moderator

Please send a temporary wp-admin login info in private reply so we can check this issue. Maybe it is not related to dir permission.

in reply to: Updating from Version 3.3.8 to 4.6.7 #60508

Shahriar
Moderator

Please try now. If still having the issue send temporary wp-admin login info in private reply.

in reply to: The Warning Message still on #60507

Shahriar
Moderator

It was coming from Download After Submit add-on. You do not need this addon as you have installed Form Lock. I have deactivated and deleted Download After Submit. Notice is gone now.

in reply to: Download link not working #60506

Shahriar
Moderator

Advanced Custom Fields add-on requires the user to insert all custom data. If you want to show package info automatically, we have to modify /download-manager/admin/tpls/subscribers.php file.

About the MailChimp customization, We do provide the custom upgrade service no need to use 3rd party developer.

in reply to: Help with LinkedIn lock #60505

Shahriar
Moderator

Looks like your app hasn’t been setup properly. My API keys work fine after adding your URL in APP settings. Please check the following screenshot.

https://www.evernote.com/l/AUfGC0UjNDVIPLSYo1nRyzxyawMp_hneYqIB/image.png

in reply to: Problems in categories, search, language #60503

Shahriar
Moderator

Category archive does show selected link template. I have checked it by switching theme to Twenty Twelve. It is your Daycare theme issue. Try deleting all wpdm template files from there.

in reply to: Change Breadcrumb wording #60490

Shahriar
Moderator

You can change those texts by editing plugin file. These text comes from ArchivePage function in /wpdm-archive-page/wpdm-archive-apge.php file.

https://www.evernote.com/l/AUdvS1_zrUFBZ7hQ5rdKpf2to5MNAM8IzcgB/image.png

in reply to: Cache and big packages #60488

Shahriar
Moderator

WPDM creates a cache entry when a requested download contains several files. This happens when you attach multiple files in a package and user initiates the download by clicking the package download button.

Now, You got 2 options,

1 ) Disable package download link, only enable single file download. WPDM does not cache single file download.

2 ) Make a single compressed file for each package. WPDM won’t create cache entry when there is a single file in the package.

in reply to: Problems in categories, search, language #60485

Shahriar
Moderator

1 ) I have uploaded new language files ( wpdmpro-ar.mo and wpdmpro-ar.po , tested those in my installation). There was some settings error in old files. Another thing is I couldn’t change your language from settings. It always stays English. Maybe core language files are missing.

2 ) You are using a custom template for category archive ( taxonomy-wpdmcategory.php ) Link Template are ignored because of it.

3 ) Looks like TinyMCE inserts reformatted category slugs which creating the issue with category shortcode pagination. For now, copy & paste category slugs from Downloads Categories page. I have created a sample page here http://www.shamsaat.com/?page_id=2065&preview=true in this approach. It is working.

in reply to: mailchimp addon causing problems with another plugin #60483

Shahriar
Moderator

Could you please send me the server error log? It will help to pinpoint the origin of this conflict. From page source, I see that the page load terminated in the midway.

You can also send FTP info so I can check this error log from your server.

in reply to: Subscriber Information #60482

Shahriar
Moderator

Using Advanced Custom Fields Add-on you can collect custom data from the user.

Yes, MailChimp add-on has the option to use different email lists for different packages.

in reply to: no funciona la descarga por redes sociales #60481

Shahriar
Moderator

Please send me the package link to check.

in reply to: Help with LinkedIn lock #60480

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. I will check this with my own app key to be sure if it is an app settings problem.

in reply to: New user — Help me please #60479

Shahriar
Moderator

Hi,

There are many ways to show downloads on a page. Please check the shortcode list here https://www.wpdownloadmanager.com/doc/short-codes/

Install TinyMCE add-on, it provides an easy UI to insert the shortcode. Using this add-on you can insert the category shortcode into your page to show all category downloads.

https://www.evernote.com/l/AUdOhm0Ss4lPo4rA6redWfmLPmCEQaIZylAB/image.png

Please let me know if have any other query.

Thanks.

in reply to: Upload tool not working #60478

Shahriar
Moderator

Have you modified the file uploaded template? I see there are some changes in the UI. Please try using the core template to be sure if it is coming from your template bug.

in reply to: how to hide buttons for external files #60468

Shahriar
Moderator

I meant the custom link template should contain both title and content when showing packages from all categories. The link template I have applied here http://www.agisinc.com/ios-apps/ shows only the package content.

As your iOS apps have the link in content this custom link template works for those packages. But your other packages have download links like normal WPDM packages.

There are 2 different situations here. So, It is best if you show your iOS apps separately using the custom link template. Otherwise, your iOS apps will also have a download button like other packages.

in reply to: Help with LinkedIn lock #60416

Shahriar
Moderator

Add the same URL in OAuth 1.0a options too. Also, check all application permissions as shown in the screenshot above.

in reply to: Is it possible to remove pages of each file (package)? #60414

Shahriar
Moderator

You’re welcome!

You will find all template tags references here https://www.wpdownloadmanager.com/doc/templates/template-tags/

in reply to: custom link template is not default value #60413

Shahriar
Moderator

You’re welcome! Happy to help!

in reply to: problem with the checkbox for terms and conditions #60411

Shahriar
Moderator

The terms and condition lock on all packages table is not available in core plugin yet. This is not a CSS issue. We have this on our to-do list already. Will be added in the next release of WPDM.

 

in reply to: How to show count files downloaded by the user #60408

Shahriar
Moderator

Hi,

There is no option yet to show download count based on Download Limit addon. Currently user profiles shows total downlo count and daily download count.

We will add and option to limit based count in next release of the Add-on. The update is coming within next week!

in reply to: Rename the file while downloading #60407

Shahriar
Moderator

It is possible to change the name during download but it requires some code customization. You have to add the following code in the indicated position of /download-manager/wpdm-start-download.php file. And this edit will be gone after plugin update. So, you have to do it each time you update the plugin.

$filename = "saved as ".$filename;

https://www.evernote.com/l/AUceBc7vkQVDBpp7HJ88rfWzDYqgvtaNo8QB/image.png

in reply to: Bulk Update #60401

Shahriar
Moderator

Hi,

Glad to know you are using hooks to extend features. That’s the correct way. Kudos to your developer.

We will add this bulk update code on our side too. So, your edits will still be there after plugin update.

Thanks.

in reply to: Dropbox Issues #60399

Shahriar
Moderator

This is definitely a Dropbox permission settings of these 2 files. I tried to access the EUR file through URL but it says “The owner hasn’t granted you access to this link.” Also, the download doesn’t work even when I am logged into Dropbox. It works for you because you have permission.

Please try following steps,

1) Delete both files from Dropbox and remove them from package too. Update your package.

2) Upload new copies to Dropbox.

3) add new copies from Dropbox to your package and update package.

in reply to: Download link not working #60398

Shahriar
Moderator

There are some JS errors on this page which may be causing the issue.

Enable Ajax on lock options from Downloads Settings Frontend page, that should fix this issue.

https://www.evernote.com/l/AUcRaea__oRHg7u0Wm_wmO6xR9iq0D8j7akB/image.png

If that does not work you have to use embedded form. Clone the link template you are using now and replace the [download_link] with [download_link_extended] tag. Then use this custom link template in your shortcode.

You can read more about custom link template here https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/

All collected email addresses are listed on Downloads Subscribers page.

Viewing 25 posts - 7,926 through 7,950 (of 12,513 total)