Shahriar

Forum Replies Created

Viewing 25 posts - 7,726 through 7,750 (of 12,513 total)
in reply to: Strange conflict with WpDiscuz Comments #61424

Shahriar
Moderator

Added wp_reset_query() at the bottom of fetchTemplate function.

in reply to: Downloads won't start after moving website to domain #61417

Shahriar
Moderator

Hi, Could you please send temporary wp-admin login info in private reply, so I can check this issue in your installation?

 

in reply to: Conflict with Theme? #61398

Shahriar
Moderator

Hi,

Glad to know everything is working now. Let us know anytime if you face any other issue.

If you can manage few minutes please write us a short review here https://wordpress.org/support/view/plugin-reviews/download-manager?rate=5#postform

Thanks.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: How to exclude a category from WPDM function #61386

Shahriar
Moderator

You can exclude posts from the result when you actually using the result ( inside loop ). Just skip if current posts doesn’t have any category.

Or

Add meta query as argument to get posts from selected categories ( e.g. pdf, text ). Posts without categories will be excluded here. But if there are too many categories it is tough to add every one in an array for the meta query argument.

‘tax_query’ ► array(
array(
‘taxonomy’ ► ‘wpdmpro’,
‘field’    ► ‘slug’,
‘terms’    ► array( ‘pdf’, ‘text’ ),
),
),

in reply to: Problem for adding add-ons #61361

Shahriar
Moderator

Maybe your server is blocking connection to https://www.wpdownloadmanager.com/ However, it doesn’t affect the plugin functionalities. If you want you can ask your server support to allow the connection.

Please download free add-ons from here https://www.wpdownloadmanager.com/downloads/free-add-ons/

Also, check our other add-ons https://www.wpdownloadmanager.com/downloads/add-ons/

in reply to: Conflict with Theme? #61360

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Frontend issue is related to Bootstrap. Disabling WPDM Bootstrap will fix this.

I have to check your installation for the settings not saving issue. Maybe a js error in the page preventing the ajax submit.

in reply to: User Reviews #61359

Shahriar
Moderator

Hi,

Yes, you can use User Review add-on with free version

Thanks.

in reply to: Error: Cart Is Empty #61358

Shahriar
Moderator

Actually, I am not sure. Maybe the issue was created by a plugin conflict. I disabled all other plugins and after activating those again the issue didn’t reappear.

However, let me know if having an issue with anything else.

in reply to: URL Option Not Working #61340

Shahriar
Moderator

Looks like a JS issue. Please send temporary wp-admin login info in private reply to check.


Shahriar
Moderator

@jasper, Due to directory permission in server sometimes files transfer doesn’t complete successfully during the update process.

1 ) Please deactivate and delete current installation of WPDM.

2 ) Then download the plugin from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

3 ) Install and active.

Now everything should work fine.

in reply to: Link Template Question #61338

Shahriar
Moderator

Create a custom link template with the following code.

<a href="[download_url]">[title]</a>

in reply to: Size is not showing for remote files #61335

Shahriar
Moderator

Disabling other plugins helps to pinpoint the origin of the issue. If you don’t want to do that try the following approach.

This call is used to track package view. You can remove it from wpFooter function in /download-manager/download-manager.php file. Add the following code in your single.php to track the view ( as you have already modified this template ).

$views = get_post_meta(get_the_ID(), '__wpdm_view_count', true);
update_post_meta(get_the_ID(), '__wpdm_view_count', $views+1);

Add this code inside the if (get_post_type() == 'wpdmpro') block you have added for the remote file size.

in reply to: How to force wpdmpro to use its own archive page. #61332

Shahriar
Moderator

This “Hide Everything” option works on WPDM shortcodes. As you are using theme archive you have to modify the archive template to skip these restricted packages. And the code is simple.

Just add the following line inside archive page template loop,

if( ! wpdm_user_has_access( get_the_ID() ) ) continue;

in reply to: WPDM – Custom Access Level #61331

Shahriar
Moderator

Apply the following changes in AAC code to use display name.

Find all occurrences of user_login in /wpdm-custom-access-level/wpdm-custom-access-level.php and replace all with display_name

in reply to: Limit upload categories by user role #61328

Shahriar
Moderator

Add sort($roles); before the forloop to sort roles alphabetically.

https://www.evernote.com/l/AUe5Vet35F1HC6_3gr25CzN_YVK-aV7VgXEB/image.png

in reply to: Error: Cart Is Empty #61327

Shahriar
Moderator

Please check now. It worked in my test.


Shahriar
Moderator

This time for sure! The previous fix was added to free version only.

in reply to: Invalid license #61312

Shahriar
Moderator

Your license key for the order id ( 55d8cfcfd2f84 ) is linked to bonnenglishsingers.de

Do you want to unlock it from there? If you are getting the invalid key issue in this site please update your version of Download Manager there. That should fix it.

in reply to: Activation triggered a fatal error #61311

Shahriar
Moderator
This reply has been marked as private.

Shahriar
Moderator

Looks like some WPDM files are missing. Please deactivate and delete Download Manager. Then install a fresh copy from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Send temporary wp-admin login info in private reply of the issue is not resolved.

in reply to: Limit upload categories by user role #61298

Shahriar
Moderator

You have to add the following code inside foreach loop to skip roles,

$skip_these_roles = array( 'Subscriber', 'Editor' ); if( in_array( $name, $skip_these_roles ) ) continue;

https://www.evernote.com/l/AUc4niuZ1tdGP5MH6ctkVJYeRk1gCWeKPGQB/image.png

Here I have skipped Subscriber and Editor role. Set the array as you want. Add as many as you want and keep them separated by commas.

in reply to: Are email addresses captured? #61297

Shahriar
Moderator

Social lock doesn’t save email address. Please enable email lock if you want to capture email address before download.

in reply to: Open PDF files in Lightbox #61296

Shahriar
Moderator

It will require 2 hours of customization. We will develop a custom template tag which you can use in your custom link/page template to open pdf in lightbox.

Customization will be delivered as an add-on within 1-2 days.

If you want to proceed, please use the following link to complete the payment. Our customization rate is $75/Hour.

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=2&product_id=4

In payment page, select the currency USD if it is set to something else.

Please email a link of this topic to customize@wpdownloadmanager.com after payment completion.

Viewing 25 posts - 7,726 through 7,750 (of 12,513 total)