Shahriar

Forum Replies Created

Viewing 25 posts - 726 through 750 (of 12,513 total)
in reply to: Download stats not working/displaying #114285

Shahriar
Moderator

Looks like Dropbox files aren’t being logged in stats. I have added a patch on your site to fix the issue. We have also added it on my side for the next update.

in reply to: Multiple Categories in Archive #114284

Shahriar
Moderator

> You can use id or slug. Both works.

> It is not possible to exclude one category. Either use 1 or all category ( omit category in shortcode )

If you want, I can add customization in your code to hide the specific category as a temporary solution.


Shahriar
Moderator
This reply has been marked as private.
in reply to: Display Options for Download Limit Plugin #114280

Shahriar
Moderator

The screenshot is taken from Pro Membership Tab of User Dashboard and these are custom UI. Not available with shortcodes. We will add this UI in the profile page in the release of the add-on.

For now, you can insert the following HTML on a page using the Gutenberg HTML block to show the counter using colors.

<div class="w3eden"><p>[wpdm_download_limit_reset_timer]</p></div>


Shahriar
Moderator

Hi,

You can set authorized user roles for frontend uploader page from Downloads > Settings > Frontend Access > Author Dashboard Panel. http://prntscr.com/prl52l

Users with one or more of selected role will be able to create package.

Thanks.

in reply to: Differentiating Files by Membership Level #114277

Shahriar
Moderator

Did you add the template tag [membership_levels] to your custom link-template? The code implements the template tag but you have to use it on your template to make it visible. You also have to write CSS to adjust the position of the level.

If you are not familiar with template customization please check this post https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

in reply to: Download manager js issue with getting #114275

Shahriar
Moderator

1 ) Fixed the “Close” button issue. It was coming from the Extended Shortcodes add-on.

2 ) Download page was showing the “You are not allowed to download” message because the “Allow Access” option was empty in package settings. You have to select which users can access the pacakge. I have set “Allow Access” to “All visitors” for this package https://staging-comm.wsipowered.com/download/presentation-7-types-of-videos-to-build-your-brand-business-bottom-line/ You can select specific roles too if you want.

http://prntscr.com/prka3t

in reply to: Email Lock Spins #114274

Shahriar
Moderator

Hi,

After submitting the email address Download Manager did send the email with a download link. The spinning never ends because WP Super Cache is modifying the AJAX response sent by Download Manager. It is adding the following message with WPDM response which is breaking the expected JSON format of WPDM response.

<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

http://prntscr.com/prk4z8

Fixing this issue will automatically fir the email lock spinning.

Thanks.

in reply to: Exported csv does not import any of the packages #114272

Shahriar
Moderator

Hi,

Please use the WordPress Import/Export tool from Dashboard > Tools to transfer your packages to the new site. That’s the best approach for this scenario.

Thanks.

in reply to: File not found or deleted from server #114271

Shahriar
Moderator
This reply has been marked as private.
in reply to: wpdm_all_packages order doesn't work correct #114270

Shahriar
Moderator
This reply has been marked as private.
in reply to: 5.0.2 update #114269

Shahriar
Moderator

Yes, you can update from WordPress Dashboard > Plugins page.

in reply to: Autorenew – Cancel Autorenew and the order #114268

Shahriar
Moderator

Canceled the subscription for order #59f9475f7d039

in reply to: Download limit not working #114267

Shahriar
Moderator

Download limit message is coming from Download Limit Message: option but you had no login link there. I have updated the option with the login link. Now link should appear with the message.

http://prntscr.com/prj5g9

in reply to: PDF Thumbs #114266

Shahriar
Moderator

Hi,

Could you please check your error log or send it to me? Maybe it will indicate if there is an issue with the server. You can also send temporary wp-admin login info so I can take a look there.

Best regards.


Shahriar
Moderator

We are working on a new version where exported and import file will be in the same format. That will make the export/import process very simple.

in reply to: Video Downloads with Pre-Set Expiration Timeframe #114221

Shahriar
Moderator

Hi, You need Download Manager Pro https://www.wpdownloadmanager.com/pricing/ to implemet the solution you want. Thanks.

in reply to: Use wpdm with flatsome theme. #114220

Shahriar
Moderator

What kind of error? Could you please explain little more and share the site URL?


Shahriar
Moderator

Please share your URL to check the issue. You can use private reply if you want.

in reply to: On my site Apache constantly logs an error #114218

Shahriar
Moderator

Adding the following code before line 103 in /download-manager/tpls/wpdm-login-form.php will take care of the logged warnings ( https://prnt.sc/pptey5 ).

<?php $__wpdm_social_login = ( isset($__wpdm_social_login) && is_array($__wpdm_social_login) ) ? $__wpdm_social_login : array(); ?>


Shahriar
Moderator

You can get the ID from all downloads page or export a CSV of all published packages which include the ID column. The edit the exported file to add missing columns and make it import ready ( require changes in some columns ).

in reply to: New Download Manager Issues (5.02) #114215

Shahriar
Moderator

Please install and activate the REST API add-on to fix the issue with category metabox.

in reply to: Download manager js issue with getting #114214

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

Please install and activate the REST API add-on to fix the issue.

in reply to: Log Every Download #114212

Shahriar
Moderator

Hi,

Each download is logged in the Download Manager stats page. Please check the Donwloads > Stats > Download History for the log. You can export the log too. Does it work for you?

You can install the Download Notifications add-on get email notification when someone downloads a file.

Thanks.

Viewing 25 posts - 726 through 750 (of 12,513 total)