Shahriar

Silly question – Did you update the package when file upload was completed?

Please check your /wp-content/uploads/download-manager-files/ directory to find if file upload was successful. This maybe related to big file upload as it worked for me ( tested with 14 MB file ).

If still having the issue, here is the solution.

Upload your files first to the /wp-content/uploads/download-manager-files/ directory using FTP client. Then attach the file from that dir.

https://www.evernote.com/l/AUfibSC5oEFFAroISLtOy7Vm7jUezGDRL5cB/image.png

Bulk import does not upload files from your computer.

Your files have to be stored on /wp-content/uploads/download-manager-files/ before you bulk import the CSV file. If files are stored in that directory you just have to write the filename(s) under files column in CSV file. Otherwise, you have to write the publicly accessible URL to attach the file as URL.

Otherwise, you have to write the publicly accessible URL under files column to attach the file as URL.

So, first FTP upload you files to the /wp-content/uploads/download-manager-files/ directory. Then import the CSV file.

All packages should be visible in category shortcode page. It works in my test here https://demo.wpdownloadmanager.com/wpdmpro/category-short-code/

Same setup works in my test here https://demo.wpdownloadmanager.com/wpdmpro/category-short-code/

Allow access field is empty for “UI Pack” package. It’s category “Products” is accessible by “demo” user role from category settings. So, “UI Pack” is shown when you login as demo user ( demo/demo )

Now I need to check your installation as admin to find if your issue is related to any other plugin conflict. Or if you can please re-create the scenario in our demo site.

About the zip file, files from URL are not packed with zip because WPDM can only access files that are stored on your server. So, It doesn’t include remote files with zip. You are correct about the missing info. We will add this in doc soon.

Please send temporary wp-admin login info in private reply to check the issue.

Please use sortable tabele ( jstable=1 ) [wpdm-all-packages items_per_page="20" jstable=1] for now. We will check this issue with pagination and add the patch in next update.

We will add the feature to add sample download in next version of Premium Package.

Use “Single Column, Extended, Playlist” page template to show playlist Or create a custom template using [play_list] template tag.

Those texts can only be changed using a language file. You have to make your translation from WPDM language file from /download-manager/languages/ dir.

We have added tex-domain translate those texts so language file will take care of the translation.

https://www.evernote.com/l/AUeGx8-qnwxEpo6afrKnbS8oTm8ctnB6m9AB/image.png

The update solution is available in v.4.6.9 So you will see it in effect in next version.

Update to v.4.6.9 has to be done manually. But next one 4.7.0 can be done from your dashboard.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

Really sorry about the issue. We have already fixed it in latest version of Download Manager ( 4.6.9 )

Now updates will work without any issue. WPDM update process is now integrated with core update routine.

Please download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and all future updates can be downloaded right from your dashboard.

Thanks.

In that case, the only option is using a package password. And all files will be downloaded a zipped file.

Hi,

Are you referring to the images at the top of the page?

https://www.evernote.com/l/AUdneLtMdfNLjbrP7FGn8Zr9BgZPyP2f0zkB/image.png

Those images looked same even after deactivating Download Manager.

What do you mean by “widget control does not work”? Could you please send me a screenshot?

Best Regards