Shahriar

Please try now. Unlocked the key from dev-wwwhdfgrouporg.pantheonsite.io

Looks like temp login is disabled again.

By the way, the way you ( or the person who ) added the extra jquery ) is not the right way to do customization. There is actually no need to add another instance of jQuery as the WordPress adds it. If you are getting $ is not a function then use JQuery instead of $ in your custom JS code.

I provided a custom template for all packages table which will sort packages by update date when jstable=1. If you follow the steps below plugin update won’t delete the custom template.

1 ) Create a /download-manager directory ( folder ) in your active theme dir. ( i.e. /themes/your-active-theme/download-manager/ )

2 ) Place this file ( https://www.dropbox.com/s/3nvqwnp7omv4jzj/wpdm-all-downloads.php?dl=0 ) inside that dir.

And this will fix all the issues you are facing now.

Hi,

It was your “Delete Comments By Status” plugin. For some reason, it is removing the “Downloads” menu. After deactivating that plugin menu is visible again. Please ask the plugin developer to check this issue.

Thanks.

In that case, you have to use a custom template for /download-manager/tpls/wpdm-all-downloads.php template file ( Please check step 3 here https://www.wpdownloadmanager.com/doc/template-files/ )

Find <td><?php echo $download_link; ?></td> in wpdm-all-downloads.php and replace it with

<td><a target="_blank" href="<?php echo $data['download_url']; ?>"><?php echo $data['link_label']; ?></a></td>

Your theme is creating some js errors which breaks the editor. I tried the default theme (Twenty Seventeen) after that. And everything works fine with it. I have created a package with description here http://jp-demographic.eu/_TESTVERSION/download/test-package/

Please ask your theme provider to chekc the js error issue.

wpdm-search-page shortcode is from Directory Add-on and using it you can look for files in the selected categories.

Working now. Your theme was loading multiple instances of jquery which caused this issue. After removing duplicate script everything working as usual.

Hi,

There is no option there to add tag filer.

Currently, you can only list tags using [wpdm_tags] shortcode.

Thanks.

Yes, It happens it server support 🙂 Most of the times they can’t even solve most common issues.

Glad to know it is working now.