Shahriar

Fixed it. Please check now.

Hi,

Download Manager usually works with any plugin that follows WordPress standard rules. Although there might be some unforeseen issues with some plugins.

The issue you are facing seems to be related to the Post Table plugin. Download Manager packages are custom post type with wpdmpro post slug. Maybe you used the wrong slug package Please ask the Post Table developer about the issue, they will understand better what is going on. If it works with another custom post it will work with Download Manager packages too.

Thanks.

Indexing depends on your package. Search engines don’t index files directly from WPDM storage location because WPDM doesn’t serve downloads using actual file path. If you check the download URL you will get the idea, it uses post id to serve downloads. So, file indexing is not an issue actually when you delete a package.

You don’t have to use outside tool like FTP client. I suggested it as just another option. You can use File Manager add-on which is an extension of WPDM. Using this add-on you can manage your files from Dashboard Downloads File Manager page.

Hi,

I just tested Form Lock here https://www.cromsource.com/download/regulatory-newsletter-january-march-2015/

The issue was your custom page template because it doesn’t have the [download_link] or [download_link_extended] tag.

Create a custom template which contains one of these tags or use the Extended page template.

Thanks.

Hi,

Theme option and frontend add new package working now. We are releasing a new version of Marketplace theme soon. I have already added the fix in your version.

Thanks.

The upload form and missing meta box issue are related to your theme. It removes the Download Manager’s attach files and some other meta box contents. These meta boxes returned when I switched to another theme. Could you please ask theme developer to check this?

Please try now. The key was linked to another domain.

Deactivate and delete old version first. Then install the latest one downloaded from your purchase area. You won’t lose any data or settings.

And you can update future releases right from your dashboard.

Hi,

Removing files from the package doesn’t delete it from the server. It is designed to work like that to avoid accidental deletion of a file which might be attached to another package.

You can delete server files using an FTP client or cpanel. If you want to delete from admin dashboard you need File Manager add-on. Using this you can browse and perform file operations easily.

Thanks.

You are using very old version of Download Manager. Please install the latest WPDM. That should fix all issues.

Looks like there is a conflict between WPDM and S2 Member plugin in your installation although both are working without any issue in my test server. Only change I made today is in /download-manager/tpls/wpdm-add-new-file-front.php file. This doesn’t seem related to this new issue.

Did you use both plugins before? Or installed  s2 member recently? Please take a look at WPDM Pro Membership plugin. This membership plugin integrates perfectly with Download Manager.

There is an issue with your theme too. It removes the Download Manager’s attach files meta box content. This metal box returned when I switched to another theme. Could you please ask theme developer to check this?

Please check this doc https://www.wpdownloadmanager.com/doc/where-is-my-license-key/

It shows how to get your license key. The one you sent in private reply is the order id.