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Shahriar

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Oct 25, 2017 at 7:07 pm in reply to: icons disappear following update #64893

Shahriar
Moderator

You are using a custom shortcode for the table. You have to fix that custom code to get the correct icon URL. Set the icon URL in the package by clicking the icon and adjust the code for the custom shortcode to use the icon URL as it is.

Removing plugins_url('/') . from your child theme’s wpdm-all-downloads.php file should fix it. Did you create the cusotm shortcode yourself?

 

Oct 25, 2017 at 6:56 pm in reply to: DM (free) conflict with Fussion Builder Modal Element #64892

Shahriar
Moderator

Maybe it is related to the Premium Package add-on. Try deactivating Premium Package add-on if you have it. We are releasing an update of that add-on soon to fix the issue.

If it is not related to Premium Package and having this issue in the frontend, then that might be a Bootstrap conflict. You can disable WPDM Bootstrap from Downloads Settings Misc panel.

Please send temporary wp-admin login info in private reply if none if the above suggestions work.

Oct 25, 2017 at 6:51 pm in reply to: Direct download with captcha #64890

Shahriar
Moderator

Glad to provide a solution for your problem.

Please rate us 5* here https://wordpress.org/support/view/plugin-reviews/download-manager?rate=5#postform if you get some free moments ?

Thank you.

Oct 25, 2017 at 6:47 pm in reply to: Can't order downloads by date #64889

Shahriar
Moderator

Works now. The correct parameter is orderby="date" I missed that too in my last reply 🙂

Oct 25, 2017 at 6:34 pm in reply to: icons disappear following update #64888

Shahriar
Moderator
This reply has been marked as private.
Oct 25, 2017 at 6:29 pm in reply to: Trial Error. Not on Trial #64887

Shahriar
Moderator

Hi,

Please save your license key in Downloads Settings License tab to verify your order.

This link explains how to generate your key https://www.wpdownloadmanager.com/doc/where-is-my-license-key/

Install the latest version of Download Manager if you are getting an “Invalid key error” when saving the key.

Best regards.

Oct 25, 2017 at 6:18 pm in reply to: Stats – Access for Editors #64885

Shahriar
Moderator

Replace WPDM_MENU_ACCESS_CAP with 'edit_pages' in /download-manager/admin/menus/class.Stats.php file.

Thanks.

Oct 25, 2017 at 6:12 pm in reply to: Remove link from [categories] shortcode? #64882

Shahriar
Moderator

You have to use [categories_nolink] tag. That’s the custom tag I have added using the code in functions.php

Oct 25, 2017 at 6:10 pm in reply to: Cannot Save Settings #64881

Shahriar
Moderator

Looks like your server is blocking the AJAX request. Please ask server support to allow those requests. That should solve it.

Oct 25, 2017 at 6:06 pm in reply to: After updating WPDM Pro Membership it doens´t work anymore #64880

Shahriar
Moderator

Please check now. I have installed the latest version of Pro Membership there.

Oct 25, 2017 at 6:00 pm in reply to: Most simple download way #64879

Shahriar
Moderator

You can get the simplest download link from “All Packages” page. Copy the master download link from there and set it as the link to any text.

https://www.evernote.com/l/AUc38gJBWV5Jh4hRib2H7v-yVAHh4kRP4EQB/image.png

Or you can use the “Button Template” when inserting the shortcode. This template will show only a button. Use TinyMCE add-on to insert shortcode.

Let me know if you have any other query.

Oct 25, 2017 at 5:50 pm in reply to: Customize [file_list] or [file_list_extended] #64878

Shahriar
Moderator

Glad to know 🙂

Oct 25, 2017 at 5:49 pm in reply to: Advanced Access Control gone – critical #64877

Shahriar
Moderator

Same as the previous issue. Your “NextScripts: Social Networks Auto-Poster” breaks some Download Manager features due to it’s JS errors. Everything works perfectly after deactivating the social plugin.

Oct 25, 2017 at 5:47 pm in reply to: Can't add files to download packages – URGENT!! #64876

Shahriar
Moderator

Your “NextScripts: Social Networks Auto-Poster” plugin creating some JS errors which breaks some Download Manager features. Everything works perfectly after deactivating the social plugin.

Oct 25, 2017 at 5:40 pm in reply to: Update not working #64873

Shahriar
Moderator

Logout and login again from Settings Updates tab. That might solve the issue if it is related to the login.

Please send temporary wp-admin login info in private reply if you can’t find the issue.

Oct 25, 2017 at 5:38 pm in reply to: Download Not working #64872

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Send me the package URL too where you have the issue.

Oct 25, 2017 at 5:37 pm in reply to: Compatible Third Party Plugins (Post Tables Pro) #64871

Shahriar
Moderator

Yes, it is possible to modify frontend upload form. Please let me know more about it.

Oct 24, 2017 at 6:59 pm in reply to: Database Tables #64846

Shahriar
Moderator

Download Manager uses core posts table to store packages as the package is a custom post type. Core option and meta table is used for saving options and post meta.

There are 2 custom tables wp_ahm_download_stats and wp_ahm_emails

You can delete unnecessary packages from staging site before pushing it to the production. No need to modify database manually.

Oct 24, 2017 at 6:51 pm in reply to: Remove link from [categories] shortcode? #64843

Shahriar
Moderator

Try this one

Oct 24, 2017 at 6:46 pm in reply to: Can't order downloads by date #64842

Shahriar
Moderator

Please send temporary wp-admin login info as a private reply.  I have to check this in your installation.

Oct 24, 2017 at 6:44 pm in reply to: Direct download with captcha #64841

Shahriar
Moderator

It requires code customization which will be gone each time you update the plugin.

If you want to do it anyway, Remove following code from /download-manager/libs/class.PackageLocks.php file.

location.href=res.downloadurl;

https://www.evernote.com/l/AUdZdKVl08dI27xVeZ70KHYbGxnRK3s5ecQB/image.png

Oct 24, 2017 at 6:31 pm in reply to: Can't access my PRO Version #64838

Shahriar
Moderator

Which version are you using? I can send you a patched copy where the license will work.

Or find http inside is_valid_license_key function in wpdm-core.php file and replace it with https

Oct 24, 2017 at 6:27 pm in reply to: Wrong showing download files #64834

Shahriar
Moderator

Oh, sorry. I meant the featured image of the package.

https://www.evernote.com/l/AUeFhbtmZdpDEJgddw0aWVYheeI9nhTvW9EB/image.png

Oct 24, 2017 at 6:23 pm in reply to: Download an old version from DM #64832

Shahriar
Moderator

Hi,

You will find available old versions here https://wordpress.org/plugins/download-manager/advanced/

Check the select drop-down at the bottom. v.2.8.9 not available though. Closest one is v.2.8.3

Thanks.

Oct 24, 2017 at 6:20 pm in reply to: WPDM – Premium Packages crashes divi builder and wordpress editor #64831

Shahriar
Moderator

The Premium Package update will be available within this week.

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