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Shahriar

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Nov 3, 2017 at 5:13 pm in reply to: update plugin #65177

Shahriar
Moderator

Please deactivate and delete the old version. Then upload the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

After installing the current version you don’t have to manually update the future release of WPDM. You can do that right from your dashboard.

Nov 3, 2017 at 5:10 pm in reply to: Subscribers Page #65174

Shahriar
Moderator

Downloads Subscribers page lists all email address collected by Email Lock feature.

You can access your users from Dashboard Users page which also let you filter users by role.

Nov 3, 2017 at 5:07 pm in reply to: Short code not working #65173

Shahriar
Moderator

Use [wpdm-all-packages] shortcode to show all downloads on a page.

Please install TinyMCE add-on to insert the shortcode. It is a visual tool to help you decide which shortcode you need for your purpose.

Nov 3, 2017 at 3:25 pm in reply to: invalid post type #65167

Shahriar
Moderator

Glad to know. Maybe some files were missing in old installation.

Nov 3, 2017 at 12:24 pm in reply to: Download Not working #65163

Shahriar
Moderator

We will add this in next version of MailChimp add-on. So, the update won’t affect the changes I have made on your installation.

Nov 3, 2017 at 12:13 pm in reply to: invalid post type #65162

Shahriar
Moderator

Please send temporary wp-admin and FTP info in private reply to check this issue.

Nov 3, 2017 at 3:05 am in reply to: Invalid License Key!! #65156

Shahriar
Moderator

Please try now. Unlocked your key from dev server.

Nov 3, 2017 at 3:02 am in reply to: URGENT! File not found issue, all downloads broken after update. #65155

Shahriar
Moderator

Please check my reply here https://www.wpdownloadmanager.com/support/topic/multisite-upgrade-fails/

Or just install this copy https://www.dropbox.com/s/xyrfqe89txtxn5f/download-manager-v.4.7.1.zip?dl=0

Nov 2, 2017 at 8:07 pm in reply to: Sorting Options for Categories #65148

Shahriar
Moderator

Please let me know which filter options ( new, popular…. ) you need.

Nov 2, 2017 at 7:59 pm in reply to: Request new password not working #65146

Shahriar
Moderator

New version is coming within next week.

Nov 2, 2017 at 7:57 pm in reply to: wp-login.php not working after activating WPDM #65145

Shahriar
Moderator

You can disable redirect to WPDM login page from Downloads Settings Frontend Login Page option. Set ‘None Selected’ as login page option. That should stop redirect.

Nov 2, 2017 at 7:53 pm in reply to: Form Lock – cannot use after purchase #65142

Shahriar
Moderator

Sorry, I thought you want to hide download buttons in the file list.

However, You can show the download button when inserting package shortcode. As you are using Form Lock all forms will make the page very long. I have applied a custom link template in the first accordion https://www.cromsource.com/publications/

If you want you can apply the same template for all packages there. But a template without form will look better there.

Nov 2, 2017 at 5:50 pm in reply to: Additional Preview Picture Not Working #65138

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check this in your installation. It is working in my test.

Nov 2, 2017 at 5:45 pm in reply to: Frontend Upload #65137

Shahriar
Moderator

The upload page works with other themes. For some reason, Your current doesn’t include some meta box files when they are included using require_once I have changed it to include (all changed are made in /download-manager/tpls/wpdm-add-new-file-front.php ) and all meta box files are being included now.

Nov 2, 2017 at 5:07 pm in reply to: Hide header and footer #65136

Shahriar
Moderator

It is possible by adding custom CSS in your page template. Just hide header and footer div using display: none; Send me the link I send you the complete CSS you need for that.

Nov 1, 2017 at 9:26 pm in reply to: How to recreate [wpdm-all-packages] with pro version #65121

Shahriar
Moderator

If you want to add the search and category filter feature in all packages table you just have to add jstable=1 parameter [wpdm-all-packages jstable=1]

In archive shortcode, you can use custom link template to make it look like all package table. But it is not possible to use the exact table. Please check this doc to know more about custom templates https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/

Nov 1, 2017 at 9:19 pm in reply to: Download Not working #65120

Shahriar
Moderator

MailChimp API has a default limit of 25 when retrieving lists. That’s why it was loading only 25 lists. I have increased it to 100 which is maximum allowed value. Now all of your lists available in the select dropdown.

Nov 1, 2017 at 5:50 pm in reply to: Terms and Conditions not working #65112

Shahriar
Moderator

Currently, It is not possible. But we have the plan to support file list with terms lock soon.

Nov 1, 2017 at 5:26 pm in reply to: Integration with Google Analytics #65111

Shahriar
Moderator

Sorry, we haven’t tested available third-party plugins. So, can’t really tell which one is good. Hope the add-on will be released within this month.

Nov 1, 2017 at 5:17 pm in reply to: Favorite button #65109

Shahriar
Moderator

In your custom page template, you were ending the .w3eden class at the using an ending div. So, WPDM styles were missing from the favorite button. After removing the div from the custom template it looks same as the demo.

Nov 1, 2017 at 4:53 pm in reply to: URGENT!!! Key doesn't work #65108

Shahriar
Moderator

The version available for download is always latest one. But if you need an older version I can send it to you. We do not suggest using older version though.

The license issue in the older version is related to a license server update. Please send temporary wp-admin login or let me know which version you are using. I will make the key work in old version or send you a copy of that version where the license will work.

Nov 1, 2017 at 1:00 pm in reply to: split the order so I can renew only what I need #65103

Shahriar
Moderator

Please place a new order for only Download Manager Pro. It is same as renewal. You will get a new license key or if you want you can continue using the old key.

Nov 1, 2017 at 12:56 pm in reply to: URGENT!!! Key doesn't work #65102

Shahriar
Moderator

Please install the latest version of the plugin to fix the invalid license issue. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Nov 1, 2017 at 8:17 am in reply to: page template duplicated data #65095

Shahriar
Moderator

I see other contents ( package description and some other links ) available now http://account.sdirawealth.com/statement/property-address/

So, is there anything else missing? Please restore the original single.php if there are missing contents in the page.

Nov 1, 2017 at 8:03 am in reply to: Integration with Google Analytics #65094

Shahriar
Moderator

Hi,

For some reason, the Analytics add-on development was not completed. But we will restart the dev process soon as it looks like ( we got similar requests from some other users too ) it would be an important addition to WPDM feature.

Thanks.

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