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Shahriar

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Dec 21, 2017 at 4:04 pm in reply to: download manager after site migration #67189

Shahriar
Moderator

Hi,

Provided user doesn’t have administrator role, so can’t access the site as it is in maintenance mode.

Did you move your files from the old site? Please move old /download-manager-files dir to your new server. That should fix the issue.

Thanks.

Dec 21, 2017 at 4:00 pm in reply to: Insert custom field in registration form #67188

Shahriar
Moderator

Adding custom fields and making those fields available in user profile requires custom coding. You can read details about it here. We provide custom upgrade service. Please mail to customize@wpdownloadmanager.com if you want our custom upgrade team to develop it for you.

Dec 21, 2017 at 3:55 pm in reply to: Transfer license from test to production site #67187

Shahriar
Moderator

Unlocked your keys.

Dec 21, 2017 at 3:54 pm in reply to: make a category with rul specifications not running #67185

Shahriar
Moderator

Looks like your theme is creating the issue with the chosen library. We have to disable chosen on these dropdowns. You can do that by removing the following line from /download-manager/tpls/metaboxes/package-settings-front.php file,

jQuery("#wpdm-settings select").chosen({no_results_text: ""});

Or send FTP info, I can do that for you.

Dec 21, 2017 at 3:32 pm in reply to: Updating to Pro version from Free #67182

Shahriar
Moderator

Getting invalid username error. Please check the login info again. What was your free version number before updating to Pro version? Were you using the latest free version?

Dec 21, 2017 at 3:26 pm in reply to: Invalid License Key #67181

Shahriar
Moderator

Unlocked your key. Please try it now on the production server.

Dec 21, 2017 at 3:14 pm in reply to: Email Lock Error #67178

Shahriar
Moderator

Your server is blocking the AJAX request made by email lock. Returning this message Request unsuccessful. Incapsula incident ID: 224001170227373738-268144188512536407

Please ask your server support to allow the AJAX request. That will fix this issue.

Dec 21, 2017 at 3:01 pm in reply to: Filename #67175

Shahriar
Moderator
This reply has been marked as private.
Dec 21, 2017 at 2:44 pm in reply to: Problem #67174

Shahriar
Moderator

All package table has the search feature and you can also use WPDM Search widget. Directory Add-on just extends the feature and has various ways to show, search, filter downloads. Ultimately it’s your choice if you want to buy it or not. I just showed a different option for you as you didn’t like the all packages table search.

Dec 21, 2017 at 2:38 pm in reply to: Open archive page with a specific category preselected #67171

Shahriar
Moderator

Replace the previous custom code block in /wpdm-archive-page.php file with following block,

<?php if(isset($_GET['category'])): ?>

jQuery('#wpdm-downloads').prepend('<div class="wpdm-loading"><i class="fa fa-spin fa-spinner icon icon-spin icon-spinner"></i> <?php _e('Loading','wpdm-archive-page'); ?>...</div>').load('<?php echo home_url('/?wpdmtask=get_downloads&pg='.get_the_ID());?>&category=<?php echo $_GET['category']; ?>');

jQuery.ajax({
type : "post",
dataType : "json",
url : '<?php echo admin_url('admin-ajax.php'); ?>',
data : {action: "wpdm_change_cat_parent", cat_id : <?php echo $_GET['category']; ?>},
success: function(response) {
console.log(response);
if(response.type == "success") {
jQuery('#inp').html(response.parent)
}
}
});

<?php endif; ?>

 

This should change the breadcrumb.

Dec 19, 2017 at 8:25 pm in reply to: License – Domain Change #67036

Shahriar
Moderator

Unlocked your key. You can use it in your new domain now.

Dec 19, 2017 at 7:45 pm in reply to: Lost connection with the database when the plugin is activated #67028

Shahriar
Moderator

Could you please send me the PHP error log? No need to update to PHP 7 because Download Manager works fine in PHP 5.6

Dec 19, 2017 at 7:42 pm in reply to: wpdm-archive search for any keyword No download found! #67026

Shahriar
Moderator

Looks like there is a conflict with WPDM Review add-on. We will check this issue before releasing the next version of Review add-on. I have disabled the review add-on for now. Search is working as usual.

Search also looks for keywords in post excerpt and post content. So, you can put extra info there.

Dec 19, 2017 at 6:50 pm in reply to: Email Lock Error #67022

Shahriar
Moderator

Please send temporary wp-admin and FTP login in private reply. Maybe this is related a JS error on the page which preventing the ajax request.

Dec 19, 2017 at 6:48 pm in reply to: Download Demo Content #67021

Shahriar
Moderator

Shortcodes – https://www.dropbox.com/s/ymsmt5eluw9jexy/Ready%20Templates.txt?dl=0

Demo Packages – https://www.dropbox.com/s/bm8c4coq8og9ndh/wordpressdownloadmanagerdemo.wordpress.2017-12-19.xml?dl=0

Keep in mind the shortcodes in the text file might not work with imported packages because of pacakge id. I have attached the text file only as a reference. You can generate those shortcodes easily using TinyMCE add-on.

Dec 19, 2017 at 6:31 pm in reply to: Login Form doesn't show error message #67019

Shahriar
Moderator

Login popup displayed the error msg in my test. Are you testing somewhere else?

Dec 19, 2017 at 6:29 pm in reply to: update plugin #67018

Shahriar
Moderator

1 ) If you setup registration page ( Settings Frontend Register Page option ) the registration link will also be shown in popup

2 ) /download-manager/libs/class.ShortCodes.php line 359 changed return $html; to return do_shortcode($html);

Dec 19, 2017 at 6:11 pm in reply to: Problem #67017

Shahriar
Moderator

If you want to use search feature then try Directory Add-on. It won’t load all packages at once but has the search and filter features.

table will always load all packages at once, that is how it is designed to work.

Dec 19, 2017 at 5:52 pm in reply to: Can't use Plug-in #67014

Shahriar
Moderator

Please send your login URL too

Dec 19, 2017 at 3:13 pm in reply to: Problem with pop up #67007

Shahriar
Moderator

You can set the the register link from Downloads Settings Basic Messages Login Required Message:

When the user is not logged in the link/message will be shown instead of the download link.

Dec 19, 2017 at 3:09 pm in reply to: Basic Questions About Jumpstart Theme #67006

Shahriar
Moderator

Please send temporary wp-admin and FTP login info in private reply. I will set it up as you explained above. I have to edit the code to remove the cart/account button.

You have to set the blog page from Settings Reading page. However, I will set it.

Dec 19, 2017 at 3:04 pm in reply to: Download Manager Pro installation problem #67005

Shahriar
Moderator

Special Pack is not a single plugin. There are multiples plugins inside that zip. Please unzip the Special Pack first. Then install each plugin separately.

Dec 19, 2017 at 3:01 pm in reply to: Licence – change domain (production mode) #67004

Shahriar
Moderator

Unlocked your key.

Dec 19, 2017 at 2:57 pm in reply to: qty of latest uploads #67002

Shahriar
Moderator

Isn’t that what you are trying to do? Limiting the number of packages shown?

If you want to limit only the initial number of packages then find the posts_per_page in /tpls/archive-page-with-sidebar.php and set it to 10

Dec 19, 2017 at 2:50 pm in reply to: Filename #67000

Shahriar
Moderator

You may have already tried this options but I will list this in case you missed any steps,

1 ) Deactivate and delete current installation of Download Manager. Download a fresh copy and install it.

2 ) Upload a new file. Then check your /uploads/download-manager-files/ dir ( using FTP ) to be sure uploaded file name is unchanged after upload.

3 ) Download the file

Now, if you are facing the issue on step 3 then the only way I can help you is by checking your installation. As I have already suggested possible options that I can do without logging into your system.

Do you have an online version of your setup that I can access?

Viewing 25 posts - 6,676 through 6,700 (of 12,513 total)
1 2 3 … 267 268 269 … 499 500 501