Shahriar

Forum Replies Created

Viewing 25 posts - 6,526 through 6,550 (of 12,513 total)

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Jan 24, 2018 at 2:39 pm in reply to: Same look as Demo #68402

Moderator

1 ) To change file list style I applied different page template. The selected template uses [file_list_extended] template tag which shows boxed style list instead of table list.

https://www.evernote.com/l/AUckjL98pQ1BqZvqkuyQzGOAaM3FOF7IxsoB/image.png

2 ) The sidebar is coming from your theme. You can apply full-width template there to remove the sidebar. There should be a theme option to control the layout.

3 ) Please add the following CSS to your theme’s style.css file to change the package info background. I tried adding this in theme’s Custom CSS option but looks like custom CSS are not being published in the frontend.

.w3eden .list-group .badge{
background:#00519e;
}

Jan 24, 2018 at 2:18 pm in reply to: V4.8.3 Cannot Download anymore from frontend #68401

Moderator

Please clear browser cache. That should fix the issue. There are some new scripts added in the new version to handle the lock options.

Jan 24, 2018 at 2:15 pm in reply to: Plugin Deletes automatically after update to latest version. #68399

Moderator

I think Download Manager is not active there. You have to activate the plugin from the admin dashboard. Or there is a cache issue. Try clearing cache in that case.

Jan 23, 2018 at 4:21 pm in reply to: Plugin Deletes automatically after update to latest version. #68349

Moderator

Please deactivate and delete Download Manager old version if you still have it. Then upload the latest version. There was an issue with plugin update from the dashboard in old WPDM version. But we fixed it in WPDM 4.7 So you won’t face this issue in future updates.

Jan 23, 2018 at 3:16 pm in reply to: Cannot remove Password Lock #68346

Moderator

Please empty the password field and uncheck the password lock option. That should disable password lock.

Jan 23, 2018 at 3:14 pm in reply to: Please Help me #68345

Moderator

Please send FTP info or allow editor access to temp user.

Jan 23, 2018 at 3:02 pm in reply to: File Cart Issue. – 'File Not Found' #68344

Moderator

Thanks for your inspiring words! It means a lot.

Jan 23, 2018 at 2:54 pm in reply to: Fatal Error with PDF Stamper AddOn #68343

Moderator

I have downloaded the test pdf, looks like you have set it to top left. And it looks okay as it is now.

About the Email Template, it is available in Pro version only.

Jan 23, 2018 at 2:28 pm in reply to: File Cart Issue. – 'File Not Found' #68341

Moderator

Yes, you can. But not recommended. It is better if you create a new custom template tag instead. You can copy the file list code from /download-manager/libs/class.FileList.php

Here is the documentation https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

Jan 23, 2018 at 2:23 pm in reply to: Problems with wp pro membership #68339

Moderator

Sorry for the delay. Please send login info in private reply. I will install the next version in your site as soon as it is available. We missed some issues on current release.

Jan 23, 2018 at 2:19 pm in reply to: 82/5000 How do I transfer my activation key to another domain? #68338

Moderator

Unlocked your key. Now, It should work in your new domain.

Jan 23, 2018 at 2:17 pm in reply to: Invalid License Key! message #68337

Moderator

Unlocked the key. When you move to a new domain we have to unlock the key from the old domain. We have Business ( 5 ) and Developer ( unlimited ) license that supports multiples domains at the same time.

Jan 23, 2018 at 2:05 pm in reply to: Licence Key new Domain #68334

Moderator

Unlocked your key. It should work in new domain now.

Jan 23, 2018 at 2:01 pm in reply to: File Cart Issue. – 'File Not Found' #68333

Moderator

File Cart + sign will appear when there is a [file_list] tag in your template. You can clone any template you want and add the [file_list] tag in appropriate position to show file list and + button.

Jan 23, 2018 at 1:59 pm in reply to: Showing Sub Categories #68332

Moderator

The sidebar is controlled by your theme. There should be an option to use full-width page, If you can’t find it please ask theme provider. I found a ‘Page Attributes’ meta box where it is possible to change the page layouts. You can try that.

And adding images on top and footer requires theme customization.

Jan 23, 2018 at 1:53 pm in reply to: Invalid license key #68331

Moderator

Hi Simon ( @eltonbean ),

Unlocked your key.

Please create a new support ticket and send temporary wp-admin login info there if you want us to install the updated version on your site.

Thanks.

Jan 22, 2018 at 8:41 pm in reply to: File Cart Issue. – 'File Not Found' #68289

Moderator

This reply has been marked as private.

Jan 22, 2018 at 7:29 pm in reply to: Showing Sub Categories #68287

Moderator

Maybe the email has gone to your spam box ( sent from support@wpdownloadmanager.com ). However, You can email her directly at teal.rees@gmail.com

I have installed image button add-on there. You can choose button style from settings.

Jan 22, 2018 at 7:20 pm in reply to: File Cart Issue. – 'File Not Found' #68286

Moderator

Please send FTP info or allow plugins installation by temp user.

Jan 22, 2018 at 11:03 am in reply to: Moved to new site key invalid #68263

Moderator

Unlocked your key.

Jan 22, 2018 at 11:00 am in reply to: File Cart Issue. – 'File Not Found' #68262

Moderator

This reply has been marked as private.

Jan 22, 2018 at 10:58 am in reply to: Customized Page Templates #68261

Moderator

Yes, you can hide template part when the related field is empty. We use [hide_empty:template_tag] to hide the template part when template tag value is empty.

Please check the “Single Column, Image Top, Extended” page template code from templates Page Template for reference.

Jan 22, 2018 at 10:47 am in reply to: Front end issue #68257

Moderator

1 ) Single file download working for me

https://www.evernote.com/l/AUeh_ZFyU5dNKK8QPG8JCMBACIdxB7vKpScB/image.png

2 ) Please re-install File Manager. I did not see the add-on in plugins list on your site and Category Manager is not active.

Jan 22, 2018 at 10:42 am in reply to: Please Help me #68256

Moderator

Sorry for the delay.

1 ) You have to sync your /wp-content/uploads/thenext-thumb-cache dir with CDN to serve resized package thumbnails from CDN.

2 ) reCaptcha worked fine in my test. Redirected to download page after submitting captcha.

https://www.evernote.com/l/AUeCeOixPghO76hmaTh2fYHfBcqMjJ-_hNoB/image.png

Jan 22, 2018 at 10:09 am in reply to: Front end issue #68254

Moderator

We release the new version of File Manager yesterday. There should be an update notice of Dashboard about this. However, updating the add-on will fix the frontend upload issue. You can download the latest version from your purchases area.

And, I have fixed the page template issue on your installation.

Viewing 25 posts - 6,526 through 6,550 (of 12,513 total)

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