Forum Replies Created
Hi Maik, Please create a new support ticket and send login info there. Thanks.
Hi Marko, Didn’t get any email with password. Please send it as a private reply. Thanks.
Please send temporary wp-admin login info in private reply to check the issue.
Please assign the administrator role. I can’t access the plugin page. There has been a recent update of WPDM Gutenberg add-on. Could you please try that new version too?
I have added the CSS in Customize > Additional CSS and it is working https://drive.google.com/uc?id=1E7RA00Jf0ku86HNlchItA5fX7XBbk-Rr
It is actually the expected behavior. The file icon is shown only when no featured image is set for the package.
Hi Adrian,
Maybe you were trying to reply to your own ticket with the same title. However, You suggestion is noted with thanks. We will investigate this issue furhter.
You can access all your tickets here https://www.wpdownloadmanager.com/support/users/doppiag/topics/
Thanks.
Hi,
You can clear the wpdm-cache directory from Downloads > Settings > Privacy tab. Just click the “Empty Cache Dir” button. Deleting those session files won’t create any issue with plugin functionalities. Each of those files stores session data of each visitor. And old session files are not necessary.
Thanks.
Your reply was kept in pending status by Akismet, not sure why. Looks like the login link expired. Please send a new one.
In my last reply, I meant, if the “File Title” input filed in the Attached Files meta box is empty then the actual file name will be shown in the file list.
https://drive.google.com/uc?id=1XFx_brkRfAldIQMA7q76shIj0pAHHvuk
Are you using the latest version ( 3.0.1 ) there? I don’t have this scroll on my setup too.
The login redirection loop usually appears when the site is not fully secured. For example, site’s frontend is not https but after login, redirecting the user to an https area. Making both sides https should fix the issue.
Alternatively, you can use yoursite.com/wp-login.php?skipwpdm=1 URL to skip the WPDM login page. Adding this wp-login.php?skipwpdm=1 after site URL will bypass the WPDM Login page even when the Login Page option is set on frontend settings.
Remove following code from /download-manager/libs/class.DownloadStats.php file to count each download,
if(Session::get('downloaded_'.$pid)) return;
The link is based on pacakge ID, if you have created multiple packages for your languages aren’t you using different IDs in the shortcode?
We use a custom email class that adds the template support. The class is implemented in /download-manager/libs/class.Email.php file.
And to send an emial use call the send function of that class. Example, \WPDM\Email::send("email-lock", $params);
Please send temporary wp-admin login info in private reply to check the issue.
Changes will be gone. But another email template tag for this prupose is noted for implementation.
Requires some code updates on the history.php file. Send login info in private reply. I will add that to your site.
$UTC = new DateTimeZone("UTC");
$newTZ = new DateTimeZone( get_option( 'timezone_string' ) );
$date = new DateTime( date("F j, Y H:i",$stat->timestamp), $UTC );
$date->setTimezone( $newTZ );
<?php echo $date->format(get_option('date_format').' H:i:s'); ?>
https://drive.google.com/uc?id=1N0RU3m2YGTbhsSjQSq0D1pcPaRdAZDKb
Please check the category permission settings. Maybe guests are getting the access from there. Unchecn “All Visitors” from category option.
https://drive.google.com/uc?id=1-wM8sN4wTY-j0GuoBNXAMKXn8ZXs5cJU
Please activate the Bootstrap 3 from Downloads > Settings > User Interface after installing v.5.0.3 That will fix the styling issues. Let me know if still having an issue. Send temporary wp-admin login info in private reply in that case.
Fixed the saving issue.
For category please use the category shortcode.
For tree shortcode install the Extended Shortcodes add-on.