Simon Harvey

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Viewing 25 posts - 51 through 75 (of 121 total)
in reply to: Redirect after registration #130756

Simon Harvey
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in reply to: Redirect after registration #130753

Simon Harvey
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in reply to: Redirect after registration #130752

Simon Harvey
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Hello,

The layout of our website keeps on breaking without any warning – please can you advise before you do something that is going to break our site as this is a live site being used by customers. Thanks.

in reply to: Redirect after registration #130746

Simon Harvey
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in reply to: Redirect after registration #130745

Simon Harvey
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Thanks – they are serving from the cache because I have turned the cache back on. Even when I switch off the cache the message does not show.

in reply to: Redirect after registration #130740

Simon Harvey
Participant

Do you have any other suggestions?

in reply to: Redirect after registration #130723

Simon Harvey
Participant

Thanks Shahjada,

The login and signup pages are already excluded from the cache.

I see you have changed our signup and login pages too – I’m not sure why?

Even with our cache plugin disabled the message does not show.

  • This reply was modified 4 years, 10 months ago by Simon Harvey.
in reply to: Redirect after registration #130665

Simon Harvey
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in reply to: Redirect after registration #130661

Simon Harvey
Participant

Thanks,

Yes I have the verifyemail option – the account is creating correctly and it is sending the password to email – no problem. The issue is just that there is no message telling the user to check their email.

I do have Litespeed Cache installed but the login pages are not being cached and even with the cache disabled the message is not displayed.

What else can I try?

in reply to: Redirect after registration #130652

Simon Harvey
Participant

Do I need to activate this within the backend somewhere?

in reply to: Redirect after registration #130621

Simon Harvey
Participant

I have already updated to the latest version and this hasn’t fixed the issue.

in reply to: Redirect after registration #130618

Simon Harvey
Participant

Hello again,

Please can you provide an update for when this will be implemented?

It would be really useful to let customers know that their password has been emailed to them when they sign up – currently it is causing some confusion.

Thanks.


Simon Harvey
Participant

Hello Shahjada,

Thanks for your reply. I made payment using a different payment method but would have preferred to use 2Checkout & PayPal.

This doesn’t seem to be a cache issue – it is still occurring for me: https://www.loom.com/share/8dddc69d07f04df3a927a9b820438e23

in reply to: Redirect after registration #128726

Simon Harvey
Participant

Thanks Nayeem,

Yes, I know about the changelog – I was just wondering when the update will be available?

Thanks

in reply to: Redirect after registration #128686

Simon Harvey
Participant

Thanks a lot Nayeem,

Do you know when the next update will be released?

Thanks

in reply to: Free Trial Not Working #128628

Simon Harvey
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in reply to: Redirect after registration #128622

Simon Harvey
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in reply to: Free Trial Not Working #128617

Simon Harvey
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in reply to: Free Trial Not Working #128586

Simon Harvey
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in reply to: Free Trial Not Working #128585

Simon Harvey
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Hello,

This update has made it even worse. Did you get it to work on our website?

in reply to: Free Trial Not Working #128581

Simon Harvey
Participant

Ah great, thanks a lot.

in reply to: Free Trial Not Working #128541

Simon Harvey
Participant

Thank you very much. Appreciated.

in reply to: Redirect after registration #128536

Simon Harvey
Participant

It seems like this features be part of the application by default – it is very unclear to users what they must do if there are no instructions to tell the user to check their email after registration.

I am a coder and can code this myself – though I just need to know which file and how to detect that the user has successfully completed registration.

in reply to: Redirect after registration #128534

Simon Harvey
Participant

Yes please… that would be great. “Thank you for registering. Your password has been sent to your email address.”.

How do I implement that?

in reply to: Free Trial Not Working #128532

Simon Harvey
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Viewing 25 posts - 51 through 75 (of 121 total)