Simon Harvey

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Viewing 25 posts - 51 through 75 (of 132 total)
Aug 14, 2020 at 7:45 pm
#134473
Participant
Simon Harvey
OP

Thanks

Aug 14, 2020 at 7:11 pm
#134470
Participant
Simon Harvey
OP
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Aug 14, 2020 at 7:07 pm
#134469
Participant
Simon Harvey
OP

Thanks,

Yes, those ones work. But if I change it to "age-7-9,math" this does not work even though there are resources that are in both of those categories.

Are you able to take another look? Thanks.

Aug 14, 2020 at 3:30 pm
#134447
Participant
Simon Harvey
OP
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Aug 13, 2020 at 3:16 pm
#134359
Participant
Simon Harvey
OP
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Aug 13, 2020 at 11:00 am
#134347
Participant
Simon Harvey
OP
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Aug 13, 2020 at 10:56 am
#134345
Participant
Simon Harvey
OP

Thanks Nayeem, Yes that’s what I would expect but this doesn’t seem to work correctly for all categories for some reason.

I’ll sort out temporary login credentials now.

Jun 16, 2020 at 2:59 pm
#130763
Participant
Simon Harvey
OP

Hello again.

If the Prime theme is no longer supported why is it still for sale on your website? https://www.wpdownloadmanager.com/download/prime-wordpress-digital-ecommerce-theme/

Jun 16, 2020 at 2:53 pm
#130762
Participant
Simon Harvey
OP

Thanks. Yes that has done the trick.

Jun 16, 2020 at 2:47 pm
#130760
Participant
Simon Harvey
OP
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Jun 16, 2020 at 2:44 pm
#130757
Participant
Simon Harvey
OP
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Jun 16, 2020 at 2:38 pm
#130756
Participant
Simon Harvey
OP
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Jun 16, 2020 at 2:29 pm
#130753
Participant
Simon Harvey
OP
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Jun 16, 2020 at 2:26 pm
#130752
Participant
Simon Harvey
OP

Hello,

The layout of our website keeps on breaking without any warning – please can you advise before you do something that is going to break our site as this is a live site being used by customers. Thanks.

Jun 16, 2020 at 12:18 pm
#130746
Participant
Simon Harvey
OP
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Jun 16, 2020 at 12:17 pm
#130745
Participant
Simon Harvey
OP

Thanks – they are serving from the cache because I have turned the cache back on. Even when I switch off the cache the message does not show.

Jun 16, 2020 at 11:45 am
#130740
Participant
Simon Harvey
OP

Do you have any other suggestions?

Jun 16, 2020 at 7:44 am
#130723
Participant
Simon Harvey
OP

Thanks Shahjada,

The login and signup pages are already excluded from the cache.

I see you have changed our signup and login pages too – I’m not sure why?

Even with our cache plugin disabled the message does not show.

  • This reply was modified 5 years, 8 months ago by Simon Harvey.
Jun 15, 2020 at 10:00 am
#130665
Participant
Simon Harvey
OP
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Jun 15, 2020 at 9:39 am
#130661
Participant
Simon Harvey
OP

Thanks,

Yes I have the verifyemail option – the account is creating correctly and it is sending the password to email – no problem. The issue is just that there is no message telling the user to check their email.

I do have Litespeed Cache installed but the login pages are not being cached and even with the cache disabled the message is not displayed.

What else can I try?

Jun 15, 2020 at 7:44 am
#130652
Participant
Simon Harvey
OP

Do I need to activate this within the backend somewhere?

Jun 14, 2020 at 4:28 pm
#130621
Participant
Simon Harvey
OP

I have already updated to the latest version and this hasn’t fixed the issue.

Jun 14, 2020 at 4:10 pm
#130618
Participant
Simon Harvey
OP

Hello again,

Please can you provide an update for when this will be implemented?

It would be really useful to let customers know that their password has been emailed to them when they sign up – currently it is causing some confusion.

Thanks.

May 19, 2020 at 6:19 pm
#128728
Participant
Simon Harvey
OP

Hello Shahjada,

Thanks for your reply. I made payment using a different payment method but would have preferred to use 2Checkout & PayPal.

This doesn’t seem to be a cache issue – it is still occurring for me: https://www.loom.com/share/8dddc69d07f04df3a927a9b820438e23

May 19, 2020 at 6:16 pm
#128726
Participant
Simon Harvey
OP

Thanks Nayeem,

Yes, I know about the changelog – I was just wondering when the update will be available?

Thanks

Viewing 25 posts - 51 through 75 (of 132 total)