After speaking with live support they indicated it was most likely an issue with our server configuration and assured that the pro version would not have this issue.
I inspected the source code in an attempt to determine the cause. (I felt it was highly unlikely to be a server configuration issue)
What I found to be the cause:
It appears that white space is added to the file name. Adding trim() to the $data[‘file’] var will resolve this issue. (a band aid until I find where the white space is added)
Open process.php locate line 32 though 37:
———————————————————
if(file_exists($data[‘file’]))
$fname = $data[‘file’];
else if(file_exists(UPLOAD_DIR . $data[‘file’]))
$fname = UPLOAD_DIR . $data[‘file’]);
else
die(‘File not found!’.$fname);
Replace with:
if(file_exists($data[‘file’]))
$fname = $data[‘file’];
else if(file_exists(UPLOAD_DIR . trim($data[‘file’])))
$fname = UPLOAD_DIR . trim($data[‘file’]);
else
die(‘File not found!’.$fname);
————————————————————–
This minor change has resolved the problem for us and hope it will help someone else as well.
I plan to search for where the white space is popped on.
Thanks for the plugin, we are going to do some further testing but looks like you have a potential buyer for the pro version at a later date.
