WordPress Download Manager

cached removed from the site and from my browser and also incognito and below you can see the result…..!!! the issue in the small screen not on the iPhone 13 6.1 inches!!!!

please solve the issue and if you can not forward it to whoever can solve it!!

https://prnt.sc/kQG3LeBspBtN

Jun 30, 2024 at 8:27 am in reply to: Shortcode format in the post #196796

marwanist12

Participant

i am talking about specific devices and you back to me with older device, in the Iphone 13 min, Iphone SE, Iphone 7 Iphone 8, its same the screenshot I shared before..

so if you have no solution forward it to your technical team….
please remove the CSS added… nothing changed.

Jun 29, 2024 at 12:47 pm in reply to: Shortcode format in the post #196790

marwanist12

Participant

Hi

I checked, Nothing changed, cached purged, nothing changed..

https://prnt.sc/4ONAe3PV8T-Z

Jun 28, 2024 at 12:31 pm in reply to: Shortcode format in the post #196784

marwanist12

Participant

Hi,

thanks for the quick reply,

i don’t know which device you test with, but if you compare your screenshots, you can see different location of button on each one,
I test it from iPhone SE and iPhone 13 mini.

below your first screenshot:
https://prnt.sc/SEZrU0P1emi9

Jun 28, 2024 at 12:10 pm in reply to: Shortcode format in the post #196782

marwanist12

Participant

This reply has been marked as private.

Jun 10, 2024 at 11:18 am in reply to: Email template error #196278

marwanist12

Participant

please try from different computer or from different device or phone (with the same links I sent to you)

Jun 10, 2024 at 9:55 am in reply to: Email template error #196263

marwanist12

Participant

Please don create any test donwload and try as regular site visitor using the links below:

https://pipstrend.com/%d9%83%d8%aa%d8%a7%d8%a8-%d9%85%d9%88%d8%ac%d8%a7%d8%aa-%d8%a7%d9%84%d9%8a%d9%88%d8%aa/
https://prnt.sc/-bDJ7R6IzqLi

fill name and email

———-

do the same with the links:

https://pipstrend.com/%d9%83%d8%aa%d8%a7%d8%a8-%d8%a7%d9%84%d8%aa%d8%af%d8%a7%d9%88%d9%84-%d8%a7%d9%84%d8%a8%d8%b3%d9%8a%d8%b7/

https://pipstrend.com/%d9%83%d8%aa%d8%a7%d8%a8-%d9%85%d8%b9%d9%8a%d8%a7%d8%b1-%d8%a7%d9%84%d8%a8%d8%aa%d9%83%d9%88%d9%8a%d9%86/

then check your email.

Jun 10, 2024 at 6:41 am in reply to: Email template error #196247

marwanist12

Participant

i asked my friend to check also same issue from : windows, iOS, Android.
we can not change the form types (related to external integration).

Jun 9, 2024 at 7:39 pm in reply to: Email template error #196233

marwanist12

Participant

Hi,

i dont know what your device is, but from Gmail (windows) the screenshot is below:

https://prnt.sc/vTE5C7usQhy0

there is issue could be because the images in the site in WEBP format?

Jun 9, 2024 at 12:41 pm in reply to: Email template error #196227

marwanist12

Participant

Yes the logo issue appeared in the user email, check the screenshot below:
https://prnt.sc/IUYuPUcn2OUj

also, you have an admin login in the private area, and you can check the plugin status.

Jun 9, 2024 at 11:56 am in reply to: Email template error #196222

marwanist12

Participant

Hi,

yes its a new logo issue after the last update,
so you update to fix existed issue then you create a new issue, is it the right way of working?
and why I need to wait for the next update to fix the logo issue!!!

Jun 9, 2024 at 10:45 am in reply to: Email template error #196209

marwanist12

Participant

Email-lock notification, please back to the post beginning and you can find all data u need

Jun 9, 2024 at 9:36 am in reply to: Email template error #196205

marwanist12

Participant

Hi,

after the last update, there is issue with the site Logo in the template,

check the screenshot,
https://prnt.sc/WuxaZg4NfXT1

Jun 7, 2024 at 2:11 pm in reply to: Email template error #196180

marwanist12