Mario Montoya

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in reply to: File uploads as “Undefined” and does not update #199384

Mario Montoya
Participant

Gotcha. Thanks for your time!

in reply to: File uploads as “Undefined” and does not update #199373

Mario Montoya
Participant

So actually the issue was somehow related to Download Manager plugin. We have certain files we have to replace from time to time under the same download ID. But then I realized that each time we replaced it, the Download Manager plugin creates a whole new file with a filename starting with “##########wpdm_” (i.e.: “1726749636wpdm_…… .exe) rather than replacing the file. Even “deleting” the files from within the download editor didn’t really remove the file from the server. This made it so that each time we replaced the files, even if it was with the same filenames, there were new files being created and ended up filling our server storage. Is there a way to stop the plugin from generating these new filenames and just replacing the files?

in reply to: File uploads as “Undefined” and does not update #199372

Mario Montoya
Participant

Hello,

I managed to do one upload (for a file around 80 MB) but then the issue returned. Moreover the maximum file size that I could successfully upload kept shrinking until now I can’t upload anything larger than even 500 KB. So it seems that the issue has to do with available storage on our side.

in reply to: File uploads as “Undefined” and does not update #199368

Mario Montoya
Participant

At first it didn’t work, but then I thought of clearing the cache (W3 Total Cache) and I managed to make my desired upload. So I don’t know if it was a combination of that and something you did, or if the cache was the whole problem. Thank you!

in reply to: File uploads as “Undefined” and does not update #199365

Mario Montoya
Participant

I have another clue. I am testing with uploading two different ZIP files: one is 104 KB and the other is 4.91 MB. Issue happens with the second one. So it seems that file size is an issue but it triggers after only a few megabytes.

As you can see I have enabled uploads up to 1024 MB.

in reply to: File uploads as “Undefined” and does not update #199364

Mario Montoya
Participant

EDIT: Disregard this comment. Issue is not with formats but with file size.

in reply to: File uploads as “Undefined” and does not update #199361

Mario Montoya
Participant
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