eebep

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in reply to: Email Notification Add-on not working #33623

eebep
Member

Dear Shaeon,

we bought your addon “E-Mail Notification” and make use of WP-Mail-SMTP. This means we successfully send all WordPress emails via SMTP.

To put it short, the problem is as following:

  1. With activated lock-option “Email2Download”, the email for the person who wants to download a packagage appears in the email inbox, as expected.
  2. The email to give us information that a download has been requested, does not appear in inbox, no matter what email we enter.
  3. May you please assist us making the addon “E-Mail Notification” work?
  4. May you please explain, how to activate general email notification for all packages? Or do we have to enter email notification information for each package? (which would be extremely time consuming and error prone, as you might imagine)

Cheers!

Viewing 51 post (of 51 total)