1alan

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in reply to: Multiple simultaneous downloads #33593

1alan
Member

Pure nonsense!  the word “multiple” means more than one.  It could mean 2, it could mean 22, it means more than one.  So your response is silly, at best.  NEVER did I ask or request to download ALL files.  Not a very professional way to try to deflect the shortcomings of this plugin, and the shady way it was positioned.

in reply to: Multiple simultaneous downloads #33550

1alan
Member

Here is the exchange before I bought this plugin on August 4th:

 

 

“>Yes, wpdm pro can do everything you mentioned there.
Wordpress Download Manager

On Tue, Aug 4, 2015 at 7:36 AM, Alan Burke <span dir=”ltr”><alan@e-mod.com></span> wrote:

I am a WP developer.  I have a client who sells a product that is used in food in many, many applications.</div>
>The client needs a login area where <u>their </u>customers can go to access documents for them to download.    There’s a few hundred documents to pick from.  They could be in a variety of categories, like FDA certifications, place of origin documents, destination documents, etc.  Each client could need one or multiple documents to download, so being able to download multiple documents at once is important.

Can your technology do each and every one of these functions?
This is TOTALLY unacceptable.  We’ve spent MANY hours trying to figure this out with horrible communication from Document Manager.

 

in reply to: Multiple simultaneous downloads #33507

1alan
Member

Ok, frustration level reaching its limits……………………. once again, your instructions did not resolve my issue.  As mentioned in a pre-sale inquiry, I SPECFICALLY asked that a visitor to a website using the Document Manager plugin could pick and chose MULTIPLE documents at their choosing and download them all at once.  Your “package” solution and it’s instructions, once we figured that out, did NOT solve the issue.  Your “package” idea is for someone to download a pre-determined number of documents, that does NOT work.  Visitors need to be able to pick and choose the documents they peruse through and download just those specific documents.  One visitor could choose 7 from say a list of 100, another might want 15 documents to download, but only their chosen documents, not a predetermined “package”.  PLease give us specific instructions on how to do this, for your “documentation” does not provide that instruction, nor have I received that answer in this post.

in reply to: Multiple simultaneous downloads #33429

1alan
Member
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