Please look in to the issue

Viewing 11 posts - 1 through 11 (of 11 total)
#65812

Whenever my client click on make payment it says
<div id=”error”><p class=”wpdberror”>WordPress database error: []<br />SHOW FULL COLUMNS FROM wp_ahm_orders</p></div><div class=’alert alert-info’>Database error detected. Please try deactivate and then reactivating plugin.</div>

Please help, I tried to activate and deactivate the plugin but error not solved. My clients are not able to make payments

#65814

Hi,
Please send login in private reply to check the issue.

Thanks

#65816
This reply has been marked as private.
#65817

Please provide the URL of the site too.

#65818
#65821

Hi,

It seems like you are using an older version of WPDM – Premium Packages plugin.

I’ve updated the addon. Let me know if the issue occurs again.

Thanks.

#65822

Issue is still there Try to add any order and press Pay Now tab

#65823

Hi,

I just checked. Please remove the cache from your browser or try incognito mode.

Heres the test screenshot:
http://prntscr.com/hcv4vq
http://prntscr.com/hcv552
http://prntscr.com/hcv5c3
http://prntscr.com/hcv5i8

Thanks.

#65824

In Incognito mode error still exits

#65826

Sometimes its not coming at my end but my client says that they are getting the same error.

#65827

But, It seems ok now on my device after I refresh the cache of the website.

It’s a JS error.

Can you purge the server cache too?

Thanks.

Viewing 11 posts - 1 through 11 (of 11 total)

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