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image does not download, just open in browser

Viewing 5 posts - 1 through 5 (of 5 total)
Apr 2, 2021 at 7:13 am #149796

Melissa Rogg
Participant

Hi,

the download of pdfs is ok, but images are opend in a new tab and not downloaded when clicking on the button.
How can I change that?

I’m using Elementor as page builder.

Downloads

Please help!

  • This topic was modified 3 years, 1 month ago by Melissa Rogg.
Apr 2, 2021 at 10:04 am #149801

Sidratul Sohrat
Moderator

Please share your login info in a private reply.

Thanks

Apr 2, 2021 at 9:44 pm #149827

Melissa Rogg
Participant
This reply has been marked as private.
Apr 3, 2021 at 5:59 am #149840

Sidratul Sohrat
Moderator

Hi,

When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.

Thanks.

Apr 7, 2021 at 3:28 pm #150077

Melissa Rogg
Participant

Thank you, that helped!

Viewing 5 posts - 1 through 5 (of 5 total)

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