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Downloads not working

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Dec 30, 2014 at 9:53 pm #24136

rcogan
Member

I converted to version 2.7.82 yesterday. Some of my existing downloads migrated fine and still work on my download page, but many don’t. Any new downloads I have tried to add in Download Manager do not work. After publishing the new file and still on the Edit File page, I click on the View File and it displays the file information on my page with the download link. But clicking the Download link results in a “File not found” error. I haven’t been able to determine any difference between the existing files that are working nor the ones that don’t. Any ideas on what the problem could be?

Dec 30, 2014 at 10:24 pm #24138

rcogan
Member

After looking at this more it appears that any file over about 40MB will not download. Is there a new limit to file size for downloads with the free version? I was able to add a new file that is under that size and it works, but adding any file over that limit and existing files that were over that limit appear to not download.

Dec 30, 2014 at 11:34 pm #24142

rcogan
Member

Well, I didn’t have any Categories and I started to add some and then went to set a category on one of the files that wasn’t found and it and all the others suddenly started working! Strange, but working now.

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