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Download windows have vanished

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Oct 2, 2021 at 5:14 am #162589

GoldenMoon
Participant

Hi,

Suddenly all download ‘windows’ have vanished, I have been using a custom template and the file has vanished from the folder (no updates were done). I have replaced the file in the folder yet in some locations its just showing the name of the template

https://snipboard.io/c3K4Rf.jpg

This is urgent as the website is live

Thanks

Oct 3, 2021 at 4:22 am #162607

Humayon
Moderator

Hello @goldenmoon,
Hope you are well.
Please make sure that you are using the latest version of WPDM.
If still, the problem exists, then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank You

Viewing 2 posts - 1 through 2 (of 2 total)

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