- This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago by
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The player is still not working with the free version even though I uninstalled the old one and installed the new download manager version that was updated 2 days ago. I even deleted the file and uploaded the file again. I also tried getting the file from the asset manager and that didn’t even make the player work. Is there something I’m doing wrong?
Hi,
Are you facing any issue with media player playing? like audio or video. it needs some upgrade with the latest version.
Thanks.
Yes, the audio player is not working no matter how I choose to insert the music. I upgraded with the latest version and it still doesn’t work. I uninstalled the download limit plugin as well as the download manager and updated them both and it still won’t play music in the media player.
Hi,
Sorry for some delay, Have you checked putting [audio_player] in your page template or link template? if you still facing the problem, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Sorry for that, but you have to use the template tag [audio_player] for playing your audio media in your page/link templates.
Thanks.
By default, it doesn’t play the audio player. you have to use the template tag.
Hi,
If you are using free, I think it doesn’t cost you for the plugin. For implementing [audio_player] tag you can follow the link below documentation,
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templatesfor page template or tpls>link-templates for link template. Then you can put the tag where you want to place that.
Thanks.
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