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Conflict with FAQ element of Avada theme

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Sep 18, 2023 at 1:51 pm #189979

Kathleen
Member

Dear Support Team,

we have detected a conflict with the FAQ element of the AVADA theme.

I have deactivated all plugins and the only one which causes this conflict is the Plugin Download Manager.

When I click on toggles “+” the paragraph opens but immediately close again so that it is impossible to read the content. It concerns our privacy declaration and contact page.

I would be really glad to get a suggestion for solving the issue. The last time we contacted you as we recognized these issue was on 15th January 2020.

Best regards

Sep 18, 2023 at 2:06 pm #189980

Tanvir
Moderator

Hello,

Thanks for contacting us.
Please share related page url as well as temporary admin access in a private reply to check the issue further.

Regards
Tanvir

Oct 15, 2023 at 2:49 pm #190657

Shahjada
Keymaster

Try deactivating front-end js from wpdm:

Front-end js

Oct 31, 2023 at 9:05 am #190954

ovoigt
Member

Please ignore this post. Activating “Disable Frontend JS” did it for me as I am having the exact same issue on my website. Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

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