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Category Selection not visible

Viewing 4 posts - 1 through 4 (of 4 total)
Sep 13, 2024 at 1:07 pm #198819

Enterprise
Participant

Hi Download Manager Support Team

When adding a new download file the option to select categories is not visible:
Screenshot-2024-09-13-at-2-52-58-PM
Category is not under preferences:
Screenshot-2024-09-13-at-2-50-35-PM

Recently upgraded to WordPress 6.6.2

Thank you for your assistance.

Sep 13, 2024 at 1:18 pm #198820

Nayeem Riddhi
Moderator

Hello Enterprise,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Sep 13, 2024 at 1:50 pm #198823

Enterprise
Participant
This reply has been marked as private.
Sep 14, 2024 at 4:49 am #198833

Nayeem Riddhi
Moderator

Sorry for the inconvenience. The category block coming properly on our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

Viewing 4 posts - 1 through 4 (of 4 total)

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