Cancel Renewal

This topic has 1 reply, 2 voices, and was last updated 4 months, 3 weeks ago by Humayon.

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Dec 21, 2023 at 8:51 pm #192104

Participant

Does anyone know how to cancel our renewal? I cannot reach anyone via email or chat and cannot find the steps to not renew in the help section.

Dec 23, 2023 at 7:21 am #192127

Moderator

Hello there,

Thank you for writing to us.

Please send an order note from the order details page to disable auto-renewal.

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Have a good day.

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