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ajaxSubmit is not a function

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Sep 16, 2024 at 12:16 am #198859

thiago dias
Participant

I’ve just installed download manager free and configured it on my wordpress, but the registration form is not working. It keeps “loading”, but I’ve noticed this error on the console: “ajaxSubmit is not a function”. It happens when I submit the form.

Besides download manager and WPDM – Gutenberg Blocks, I’ve only Yoast plugin installed.
Switching to “Twenty Twenty-Four” theme it does work.
I’ve a custom form that includes jquery 3.3.1 and bootstrap 3.3.7. Can it be an incompatibility? Which versions should I use?

Sep 16, 2024 at 4:20 am #198862

Nayeem Riddhi
Moderator

Hello thiago dias,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sep 17, 2024 at 10:53 pm #198940

thiago dias
Participant

Hello,

Thanks for the quick response!

I could already confirm the issue is on the theme itself, as when I switch to “Twenty Twenty-Four” theme it works.

I’d prefer checking with you what are the scripts that are added on the plugin, then I can manage to update the theme to use the same ones.

Sep 18, 2024 at 3:05 am #198949

Nayeem Riddhi
Moderator

You can contact with your theme support too for this issue. Please kindly check and let me know.

Thank you and kind regards

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