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After Adding documents to website, page will not load or loads intermittently

Viewing 7 posts - 1 through 7 (of 7 total)
Jan 31, 2024 at 3:51 pm #192775

Steven Goard
Participant

The reference page was working when there were only ~7 documents , but I noticed that the reference page stopped working once I had added 91 documents to the website , after we removed a few … now the page will load correctly ~15% of the time . here is the page link https://etsionlinelearning.emory.edu/reference/

Feb 1, 2024 at 4:47 am #192783

Tahasin
Moderator

Hello Steven,

I hope you are doing well.

Kindly follow these steps,
– make sure your hosting server has sufficient resources (CPU, memory, disk space) to handle the increased number of files
– check PHP memory limit
– clear your WordPress cache, browser cache

If the problem still persists then share your admin login credentials in a private reply to check the issue.

Regards

Feb 1, 2024 at 3:06 pm #192795

Steven Goard
Participant
This reply has been marked as private.
Feb 1, 2024 at 3:06 pm #192796

Steven Goard
Participant
This reply has been marked as private.
Feb 2, 2024 at 1:28 pm #192811

Tahasin
Moderator

In this case, share your admin login credentials in a private reply to check the issue

Feb 7, 2024 at 3:31 pm #192934

Steven Goard
Participant
This reply has been marked as private.
Feb 8, 2024 at 11:42 am #192969

Tahasin
Moderator

I have checked your website, whole site is taking too much time to load.
I have also disabled enabled the Download Manager plugin but still site is loading all the time.

Viewing 7 posts - 1 through 7 (of 7 total)

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