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  • Dec 28, 2016 at 4:46 pm #52215

    Topic: AWS S3 Add-On does not work properly

    in forum Download Manager Pro

    AndreasB
    Participant

    Hi, I have asked for this problems several time but still do not have a solution for this.

    If I use AWS S3 add-on and try to create a bucket or try to access to an existing one, I do receive the following error message.

    “Fatal error: Uncaught Aws\S3\Exception\PermanentRedirectException: AWS Error Code: PermanentRedirect, Status Code: 301, AWS Request ID: 9DD9EEAEE56E308B, AWS Error Type: client, AWS Error Message: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint: “superspirit.ffm.s3.amazonaws.com”., User-Agent: aws-sdk-php2/2.7.17 Guzzle/3.9.2 curl/7.38.0 PHP/7.0.14-1~dotdeb+8.1 thrown in /var/customers/webs/Superspirit/wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Aws/Common/Exception/NamespaceExceptionFactory.php on line 91″

    Dec 27, 2016 at 9:09 pm #52203

    Topic: Won't activate . Parse Error

    in forum Download Manager Pro

    Paul Harkins
    Member

    When I try to activate the pro-version plug-in it says there is a fatal error and gives me the following message:
    Parse error: syntax error, unexpected T_STRING in /home2/harkinsa/public_html/realtimeprogramaudit/wp-content/plugins/download-manager/download-manager.php on line 12.

    Our web host has said the problem is that the plug-in is not compatible with the word press theme, indicated as “word press child” theme, and directed us to address the issue with the developer.

    Please advise how to address the problem. Thank you.

    Dec 21, 2016 at 5:09 pm #52088

    In reply to: Amazon S3 Plugin massive error messages


    AndreasB
    Participant

    The service provider made some changes and it seems that there is a connection to AWS S3 BUT if I try to create a bucket or try to access to an existing one, I do receive the following error message.

    “Fatal error: Uncaught Aws\S3\Exception\PermanentRedirectException: AWS Error Code: PermanentRedirect, Status Code: 301, AWS Request ID: 9DD9EEAEE56E308B, AWS Error Type: client, AWS Error Message: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint: “superspirit.ffm.s3.amazonaws.com”., User-Agent: aws-sdk-php2/2.7.17 Guzzle/3.9.2 curl/7.38.0 PHP/7.0.14-1~dotdeb+8.1 thrown in /var/customers/webs/Superspirit/wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Aws/Common/Exception/NamespaceExceptionFactory.php on line 91″

    Dec 20, 2016 at 8:37 pm #52052

    In reply to: fatal error


    Shahriar
    Moderator
    This reply has been marked as private.
    Dec 20, 2016 at 4:09 pm #52034

    Topic: Plugin could not be activated because it triggered a fatal error.

    in forum Download Manager Pro

    CIMLAE
    Member

    Cannot activate version 4.6.0, error message is:
    “Plugin could not be activated because it triggered a fatal error.
    Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in …/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14”
    line 14 is
    $fb = new Facebook\Facebook( [
    What would cause this error?

    Dec 20, 2016 at 1:04 pm #52030

    Topic: Invalid License Key and massive problems with Amazon S3 Add-On

    in forum Download Manager Pro

    AndreasB
    Participant

    Hi,
    I posted this several times that I cannot activate my license. I did all you redommended me.

    My server administrator checked everything for me and there is no problems in contacting any other server. But I can still not activate my license.

    And the Amazon S3 Add-On still do not work. I receive the following message EVERY TIME

    Fatal error: Maximum execution time of 120 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Guzzle/Http/Curl/CurlMulti.php on line 224

    I increased the execution time from 30 to 60 seconds and to 120 seconds but the problem still occures.

    I did send an temporarilly admin account via privat message but nothing happend AND my previous post are deleted!!!

    I paid for this because I wanted to have professional download plugin for wordpress but I cannot use it. Next week my product lauch will start and I am not able to use the paid plugin!!! This is annoying.

    Dec 19, 2016 at 11:01 pm #52002

    In reply to: fatal error


    Steve Vasilev
    Member
    This reply has been marked as private.
    Dec 19, 2016 at 4:59 pm #51952

    In reply to: fatal error


    Steve Vasilev
    Member

    Any help would be appreciated. I suspect it may be a plugin conflict but if there is any insight as to why the free version works fine and the paid one generates a fatal error, that would be helpful.

    Dec 19, 2016 at 4:46 pm #51951

    Topic: Plugin version 4.6.0 incompatible with other plugins using Google API

    in forum Download Manager Pro

    Al Gernhardt
    Member

    While trying to upgrade from version 4.5.5 to 4.6.0, we found an incompatibility with other plugins using Google’s API. The problem we were seeing is a white screen shutdown of the site with the following error:

    Fatal error: Cannot redeclare google_api_php_client_autoload() (previously declared in /home/xxx/public_html/wp-content/plugins/google-calendar-events/vendor/google/apiclient/src/Google/autoload.php:18) in /home/xxx/public_html/wp-content/plugins/download-manager-4.6.0/libs/socialconnect/Google/autoload.php on line 33

    While trying to find a solution, we ran into several messages with similar problems, and the solution was using a properly namespaced function name instead of the default (google_api_php_client_autoload). This would make it completely compatible with other plugins using the same API, even if they don’t user a proper function name. I have temporarily edited the file to give the function a proper name that won’t cause errors, and have notified the other plugin vendor about this same issue.

    Dec 19, 2016 at 7:30 am #51934

    Topic: fatal error

    in forum Download Manager Pro

    Steve Vasilev
    Member

    Not sure how a forum will help but….. the free version installs just fine and activates. The paid version generates a fatal error.

    Dec 18, 2016 at 4:37 pm #51921

    In reply to: Where do I get support as a paying customer???


    AndreasB
    Participant
    This reply has been marked as private.
    Dec 18, 2016 at 12:20 am #51915

    In reply to: Amazon S3 Plugin massive error messages


    AndreasB
    Participant

    This problem is very annoying. If I add a package, I am for 2 Minutes not able to do something on the site. Then the following error message appears in the lower right corner where the S3 field is:

    Fatal error: Maximum execution time of 120 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Guzzle/Http/Curl/CurlMulti.php on line 224

    Dec 16, 2016 at 11:44 pm #51906

    In reply to: Amazon S3 Plugin massive error messages


    AndreasB
    Participant

    I increased the PHP execution time to 60 seconds and then to 120 seconds but the error still appears.

    “…Fatal error: Maximum execution time of 120 seconds exceeded in wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Guzzle/Common/Event.php on line 30…”

    I checked the AWS key for S3 again with another software. They are correct and working.

    Is there a particular PHP version mandatory on the server? On my server is PHP 7.0

    Dec 16, 2016 at 9:24 am #51862

    Topic: Where do I get support as a paying customer???

    in forum Download Manager Pro

    AndreasB
    Participant

    Have purchased WP-Downloadmanager and two Add-Ons to solve my problems with downloads. Now my problems are bigger.

    1) Can not activate the license because of an error message ‘Invalid License Key’
    2) Amazon S3 plugin creates massive error messages (The aws S3 keys are correct. I use them in another software and they work)
    3) PDF Stamper writes the messages into the text and I cannot adjust the exact position, even if I type the mm into the field

    Error messages for Amazon S3
    Fatal error: Maximum execution time of 30 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Symfony/Component/EventDispatcher/EventDispatcher.php on line 166

    Fatal error: Maximum execution time of 30 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Guzzle/Http/Curl/CurlMulti.php on line 224

    Fatal error: Maximum execution time of 30 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Symfony/Component/EventDispatcher/EventDispatcher.php on line 164

    Fatal error: Maximum execution time of 30 seconds exceeded in /wp_harmonics/wp-content/plugins/wpdm-amazon-s3/aws/Guzzle/Plugin/Backoff/BackoffPlugin.php on line 110

    Need support urgently because I go online with a big product launch in 12 days!!!

    Dec 6, 2016 at 2:25 pm #51600

    Topic: Fatal error on activation !

    in forum Download Manager Pro

    Ben
    Member

    followed instructions for downloading and installing and as soon as i tried to activate it’s thrown a fatal error

    Not a great start!

    Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/sites/flexitog.com/public_html/DigitalAssetManagement/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

    Nov 30, 2016 at 4:47 am #51486

    Topic: Error from Menu Item

    in forum Download Manager Pro

    Susanne Allen
    Member

    I created a menu item for Frontend access and I’m getting this error.

    Fatal error: Cannot access property started with ‘\0’ in /home/ssfpus5/public_html/Energex/wp-content/plugins/download-manager/libs/class.Package.php on line 234

    I also get this error if I use any link template other than button template

    Nov 29, 2016 at 5:03 pm #51468

    In reply to: How to update the paid plugin?


    KMBarto
    Member
    This reply has been marked as private.
    Nov 28, 2016 at 1:28 pm #51432

    In reply to: Paid Customisation: PHP error


    ravenswood
    Member

    Hi Shahriar,

    Yes. And in all other download pages on this 1 site (screenshot attached):

    http://cpmr-intermed.org/fr/downloads/groupe-eau-energie/

    Also, in the package edit screen, on the Attached Files meta box, we see this error instead of the attached files (French version only – English is OK):

    http://cpmr.org/cpmr-intermed/wp-admin/post.php?post=2396&action=edit&lang=fr&admin_bar=1

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 1480330573 bytes) in /home/cpmr/public_html/wp-content/plugins/download-manager/admin/tpls/metaboxes/attached-files.php on line 22

    Thanks

    Nov 25, 2016 at 4:28 pm #51379

    Topic: Fatal Error loading 4.60

    in forum Download Manager Pro

    joeldault
    Member

    Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/content/24/11025124/html/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

    I am getting this when I loan 4.60. Help

    Nov 18, 2016 at 5:12 am #51211

    In reply to: Doesn't add emails to Campaign Monitor


    Alexey Katalkin
    Member
    This reply has been marked as private.
    Nov 14, 2016 at 10:16 pm #51057

    In reply to: Pagination ?cp_**2 showing no packages – white page


    svanderhagen
    Member
    This reply has been marked as private.
    Nov 10, 2016 at 10:45 am #50931

    In reply to: Amazon S3: files not uploaded


    studio4dev
    Member

    Hi Nora, as we don’t seem to be getting any support on this. Lets just compare versions.

    I have managed to upload a file to S3 from within the Amazon S3 menu in WPDM (not on adding a package screen). I think this was after I updated the CORS policy on the bucket to include my domain and also update the Allowed Methods to:
    <AllowedMethod>PUT</AllowedMethod>
    <AllowedMethod>POST</AllowedMethod>
    <AllowedMethod>DELETE</AllowedMethod>

    This is what I can’t do though:
    – I can create a new folder, but cannot upload a file to it
    – I can’t delete files
    – I can’t upload from within the Add Package screen.

    When I do, I get this PHP error:
    AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Aws\\S3\\Exception\\PermanentRedirectException: AWS Error Code: PermanentRedirect, Status Code: 301, AWS Request ID: 003187C57BB932C0, AWS Error Type: client, AWS Error Message: The bucket you are attempting to access must be addressed using the specified endpoint. Please send all future requests to this endpoint: “mybucketname.s3.amazonaws.com”…

    I think this is perhaps related to region – my bucket is Ireland. When I set it to US standard, I don’t get this error, although I can’t upload files there.

    Is there anything further that you can help me with?

    Nov 1, 2016 at 7:21 pm #50671

    Topic: Fatal error

    in forum Download Manager Pro

    Luciano Caratori
    Member

    Hi, after first install I am getting a message

    “Fatal Error

    Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in …/wp-content/plugins/download-manager/libs/socialconnect/facebookconnect.php on line 14

    When commenting that facebookconnect file, I get: Fatal error: Cannot redeclare google_api_php_client_autoload() (previously declared in /wp-content/plugins/google-analytics-async/google-analytics-async-files/externals/google/autoload.php:18) in /wp-content/plugins/download-manager/libs/socialconnect/Google/autoload.php on line 33

    WP 4.6.1

    Oct 28, 2016 at 4:44 pm #50507

    Topic: Cannot Activate 4.6.0 due to fatal PHP error

    in forum Download Manager Pro

    Vecima
    Member

    I had Download Manager Pro v4.5.6 working on my web site , but when I updated to v4.6.0, it will not activate due to fatal error:

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in **directory-path**/wp-content/plugins/download- manager/libs/socialconnect/facebookconnect.php on line 14

    where **directory-path** <– I removed the unique portion of the directory path for security reasons.

    My site is running on:

    Apache: 2.2.26
    PHP Version: 5.3.28
    MySQL: 5.1.73-cll

    Please advise.

    Oct 26, 2016 at 9:00 pm #50412

    Topic: Fatal Error

    in forum Download Manager Pro

    Saskronix
    Member

    Hey,

    i normaly uploaded the Plugin. But everytime i activate the Plugin, this error is shown:

    what can i do?

    Fatal error: Cannot redeclare google_api_php_client_autoload() (previously declared in /wp-content/plugins/google-calendar-events/vendor/google/apiclient/src/Google/autoload.php:18) in /wp-content/plugins/download-manager/libs/socialconnect/Google/autoload.php on line 33

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