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The error is caused by your script!
PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/plugins/wpdm-newsletter/campaign/util/mailer.php:183
I am the server admin! And the error comes from your script, both as crontab or when I call the cron URL. As the server admin, I can’t fix anything if the error comes from wpdm-newsletter.
Hi,
The Crontab example.com/?cron_handle=1Unfortunately still produces the same error.
[14-Jan-2025 10:24:02 UTC] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/plugins/wpdm-newsletter/campaign/util/mailer.php:183 Stack trace: #0 /var/www/html/wp-content/plugins/wpdm-newsletter/campaign/util/mailer.php(65): CAMPAIGN\UTIL\Mailer->sendMail() #1 /var/www/html/wp-content/plugins/wpdm-newsletter/wpdm-newsletter.php(113): CAMPAIGN\UTIL\Mailer->cronHandler() #2 /var/www/html/wp-includes/class-wp-hook.php(324): CAMPAIGN\EdenCampaign->cronHandle() #3 /var/www/html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #4 /var/www/html/wp-includes/plugin.php(565): WP_Hook->do_action() #5 /var/www/html/wp-includes/class-wp.php(830): do_action_ref_array() #6 /var/www/html/wp-includes/functions.php(1336): WP->main() #7 /var/www/html/wp-blog-header.php(16): wp() #8 /var/www/html/index.php(17): require('...') } thrown in /var/www/html/wp-content/plugins/wpdm-newsletter/campaign/util/mailer.php on line 183 2a01:4f8:c01f:c0:1002::11 - - [14/Jan/2025:10:24:02 +0000] "GET /?cron_handle=1 HTTP/1.0" 500 3230 "-" "Cronicle/1.0"Hello,
When adding a file, the plugin works as expected. When I edit the package and remove an attachment then click update, the “There has been a critical error on this website” message appears. If I click “Back”, the attached file is no longer there and I can update the post like normal.
Here’s the error log (anonymized)
PHP Fatal error: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, string given in /public_html/wp-content/plugins/download-manager/src/Admin/Menu/Packages.php:90\nStack trace:\n#0 /public_html/wp-content/plugins/download-manager/src/Admin/Menu/Packages.php(90): in_array()\n#1 /public_html/wp-includes/class-wp-hook.php(326): WPDM\\Admin\\Menu\\Packages->savePackage()\n#2 /public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()\n#3 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action()\n#4 /public_html/wp-includes/post.php(5060): do_action()\n#5 /public_html/wp-includes/post.php(5162): wp_insert_post()\n#6 /public_html/w…’, referer: https://mydomainhere.org/wp-admin/post.php?post=4842&action=editI’m running Version 6.6.3 on WP 6.7.1.
I tried disabling all plugins but download manager, and the error persists.
Thanks,
GlenIn reply to: wpdm_all_packages has stopped working
The issue is appearing for your customize code for All Packages shortcode that you have backup in your active theme
jupiter-childFatal error: Uncaught Error: Call to undefined method WPDM\__\__::push() in /home/w9245744/public_html/wp-content/themes/jupiter-child/download-manager/all-packages-shortcode.php:7Please kindly check.
Thank you and kind regards
In reply to: WordPress Technical Error
In reply to: Error when activating plugin
That certainly sounds like a glitch, even if a temporary one. We downloaded the exact same file and installed from my “download area” several times, and it did not work. When I purchased, the payment hung up and did not give me a confirmation screen. I had to close out… A few minutes later, I got an email with the order info. I created an account and logged in using that same email hoping something was there and nothing was there. I had to click in from the email to re-create the account from the email in order to see anything in downloads appear at all. Every time we downloaded and installed the plugin and clicked “activate” we got a “fatal error.” The frustration was that we tried this all afternoon and needed to get our clients data migrated… after the plugin failed to activate many times, we had to give up. I spent 2+ hours changing 310 records manually, converting them from our clients old website wpdmdl reference links in their data to the authentic URL links. Now, magically the plugin works, and we no longer need the plugin. Can you understand my frustration?
In reply to: Error when activating plugin
The plugin is not working at all. We have a fresh build and after we installed it, then clicked to “activate” it triggered a “fatal error.”
In reply to: Major slowdowns
You can export (backup) all the stats if needed. However, deactivating those queries may trigger a fatal error.
In reply to: WPDM Archive Page Plugin and PHP 8
Topic: Plugin Error
Hello. Your help would be appreciated. I seem to be getting a weird error from WordPress an the plugin isng working. I have the latest version installed:
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, download-manager.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.6.1
Active theme: Divi (version 4.27.2)
Current plugin: (version )
PHP version 8.1.22Error Details
=============
An error of type E_ERROR was caused in line 242 of the file /var/www/wptbox/wp-content/plugins/download-manager/download-manager.php. Error message: Uncaught Error: Class “WPDM\__\Installer” not found in /var/www/wptbox/wp-content/plugins/download-manager/download-manager.php:242
Stack trace:
#0 /var/www/wptbox/wp-includes/class-wp-hook.php(324): WPDM\WordPressDownloadManager->update()
#1 /var/www/wptbox/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#2 /var/www/wptbox/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /var/www/wptbox/wp-admin/includes/class-plugin-upgrader.php(421): do_action()
#4 /var/www/wptbox/wp-admin/includes/ajax-actions.php(4649): Plugin_Upgrader->bulk_upgrade()
#5 /var/www/wptbox/wp-includes/class-wp-hook.php(324): wp_ajax_update_plugin()
#6 /var/www/wptbox/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#7 /var/www/wptbox/wp-includes/plugin.php(517): WP_Hook->do_action()
#8 /var/www/wptbox/wp-admin/admin-ajax.php(192): do_action()
#9 {main}
thrownAny ideas what the problem could be?
The host I have been using was forced to update the PHP version to PHP 8. Then, the Download Manager Pro plugin cannot be activated because it might cause a “fatal error” on the website. In this case, how should I do?
In reply to: Fatal Error
Topic: Fatal Error
Hello,
I received the following error when logging in to the website. I’m not sure why or how it happened. Could someone please help?
We have distributors worldwide using it.Your help would be greatly appreciated.
We’re working on a site that was started by another developer – there are pages that use the Display Packages by Category Gutenberg block that work perfectly fine.
We created a new category and attempted to add a new page with the Packages by Category Block (and also tried with the Elementor Widget) and both throw fatal errors.
We have ensured that the plugins and add-ons are all updated – we can’t understand why the block works for one page but not for others and these are the errors we’re getting:
Fatal error: Uncaught TypeError: trim(): Argument #1 ($string) must be of type string, array given in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php:167 Stack trace: #0 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(167): trim(Array) #1 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array, Object(WP_Post)) #2 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #3 /nas/content/live/qualityforum/wp-content/plugins/fulltext-search-pro/includes/wpfts_core.php(1707): apply_filters('wpfts_index_pos...', Array, Object(WP_Post), false) #4 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(192): WPFTS_Core->getPostChunks(3894) #5 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(212): wpfts_wpdmpro_getCachedContent(3894) #6 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array) #7 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #8 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(423): apply_filters('wpdm_after_prep...', Array, 'link') #9 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(1877): WPDM\Package\PackageController->prepare(3894, 'afirm_clean_tem...', 'link') #10 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/Shortcodes.php(255): WPDM\Package\PackageController->fetchTemplate('afirm_clean_tem...', Array) #11 /nas/content/live/qualityforum/wp-content/plugins/wpdm-gutenberg-blocks/libs/blocks/packages.php(136): WPDM\Package\Shortcodes->packages(Array) #12 /nas/content/live/qualityforum/wp-includes/class-wp-block.php(519): WPDM\Block\Packages->output(Array, '', Object(WP_Block)) #13 /nas/content/live/qualityforum/wp-includes/blocks.php(2061): WP_Block->render() #14 /nas/content/live/qualityforum/wp-includes/blocks.php(2113): render_block(Array) #15 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(324): do_blocks('<!-- wp:downloa...') #16 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters('<!-- wp:downloa...', Array) #17 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php(281): apply_filters('the_content', '<!-- wp:downloa...') #18 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/widgets/post-content.php(111): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render_post_content(false, false) #19 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/controls-stack.php(2325): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render() #20 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(635): Elementor\Controls_Stack->render_by_mode() #21 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(776): Elementor\Widget_Base->render_content() #22 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Widget_Base->print_content() #23 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #24 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #25 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #26 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #27 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1875): Elementor\Element_Base->print_element() #28 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1800): Elementor\Core\Base\Document->do_print_elements(Array) #29 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(412): Elementor\Core\Base\Document->print_elements(Array) #30 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/frontend.php(1158): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_elements_with_wrapper(Array) #31 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1249): Elementor\Frontend->get_builder_content(2117, false) #32 /nas/content/live/qualityforum/wp-content/plugins/elementor/modules/library/documents/library-document.php(76): Elementor\Core\Base\Document->get_content(false) #33 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(158): Elementor\Modules\Library\Documents\Library_Document->get_content(false) #34 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(173): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->get_content() #35 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/single-base.php(93): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_content() #36 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php(364): ElementorPro\Modules\ThemeBuilder\Documents\Single_Base->print_content() #37 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/api.php(13): ElementorPro\Modules\ThemeBuilder\Classes\Locations_Manager->do_location('single') #38 /nas/content/live/qualityforum/wp-content/themes/hello-elementor/index.php(20): elementor_theme_do_location('single') #39 /nas/content/live/qualityforum/wp-includes/template-loader.php(106): include('/nas/content/li...') #40 /nas/content/live/qualityforum/wp-blog-header.php(19): require_once('/nas/content/li...') #41 /nas/content/live/qualityforum/index.php(17): require('/nas/content/li...') #42 {main} thrown in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php on line 167If we duplicate the other pages that are working, and then attempt to edit/change which category is being displayed, the page editor (whether block or Elementor) throws an error and can’t save.
We contact BuddyBoss, and they found this:
PHP Fatal error: Uncaught Error: Call to undefined function GuzzleHttp\default_user_agent() in /home/customer/www/dharmagar.org/public_html/wp-content/plugins/wpdm-amazon-s3/aws-sdk/vendor/aws/aws-sdk-php/src/Handler/GuzzleV6/GuzzleHandler.php:40
This error is coming from wpdm-amazon-s3 itself. This error is not coming from our BuddyBoss Platform plugin. You need to contact wpdm-amazon-s3 plugin authors and report this issue. They should be able to help you with this. They might need to reconfigure the Guzzle HTTP and Update the Guzzle Library.
In reply to: Turn Off Auto Renew
The plugin started to cause a fatal error on my website.
Disregard my previous request to fix the problem.
I just deleted it.
In reply to: Generic error after loading the file
It is giving this error while updating package ,
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /var/www/vhosts/fidinordest.it/httpdocs/wp-includes/class-wpdb.php on line 2445you can also check here, https://www.fidinordest.it/wp-admin/index.php,
For fixing the error you can check these articles,
https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Please check and let me know after when the issue resolve.
Thank you and kind regards
In reply to: PDF Viewer – Errors Occurring
That’s interesting because the only 2 plugins that consistently seem to be throwing fatal errors are WPDM and PDF Viewer. Again, this is what our host Flywheel is saying:
We do see that the site is causing a sustained level of 100% CPU usage on the Database layer. When we dig into this further we can see that around the same time as these spikes happen, the plugin download-manager is throwing thousands and thousands of slow errors. Slow errors are processes that take longer than 5 seconds to complete. These errors can hog site resources and are a common suspect for performance and downtime issues. You may want to reach out to the developers with these errors as they may have more specific troubleshooting to mitigate these or identify any potential conflicts.
To give you an idea it has thrown 8500 of these errors in the last 24 hours. Another plugin, wpdm-pdf-viewer has thrown about 6400 and may also need further investigation.
Topic: WPDM\Session
I get this error
Fatal error: Uncaught Error: Class “WPDM\Session” not found in /home3/apreaasi/public_html/knowledgebrief/beta-kb/wordpress/wp-content/themes/aprea/download-manager/lock-options/email-lock-form.php:10 Stack trace:
my website beta is https://knowledgebrief.aprea.asia/beta-kb/wordpress/
Can someone help me? Im in desperate need to get this up
In reply to: URGENT: Continued Fatal Errors
Since it appears the initial fatal error has been resolved, I’m going to remove the admin access to the site. We are currently using a different method as a workaround to the issues we’ve been having. It will be difficult for you to thoroughly test what we have been experiencing with that workaround in place and not being able to see live during those live traffic times what is occurring. If I’m able to recreate the issue and tie it to slow logs that say what might be happening, I’ll reach back out. But right now I think we are maybe at an stopping spot. Thanks for your help.
In reply to: URGENT: Continued Fatal Errors
We have installed the update, but are still receiving errors with PDFs loading and giving an error that says:
An error occurred while loading the PDF.Does seem to be intermittent still. Have been unable to confirm if the fatal error is still occurring.
In reply to: URGENT: Continued Fatal Errors
I am unable to turn this on for a few reasons…for one the site is live to the public and turning on debug mode isn’t a good experience on the frontend. However, I have downloaded the logs from the past 2 days. Is there a way that I can share that file with you? I don’t have access to Dropbox, etc. so I’m hoping you have a file share system that I can send that to you.
We are having issues again currently and we continue to get the following error from your plugin:
NOTICE: PHP message: PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68In reply to: URGENT: Continued Fatal Errors
As mentioned previously, this is an intermittent issue. When it appears, our host is able to pull slow logs and see fatal errors occurring with your plugin. I can reach back out the moment it occurs again if that is helpful. Are you able to pull logs and see these errors yourself?
Is there a development team that we can elevate this to? Download Manager is the core functionality of our site and we have to get this resolved or else come up with a plan to replace this plugin with another solution which will take time that we don’t have while things are still not working intermittently.
I appreciate you getting in to look around, I’d just ask if you don’t mind keeping any test content published as a draft following testing, especially during our business hours. We want to avoid having test content out for people to access.
