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In reply to: download manager stuck on Veriyfing Request
This is most probably a theme conflict. Tried to switch to another theme for testing. But that resulted in a fatal error. Maybe one of your plugins is invoking a theme function. Now, I need FTP info to check where the error is coming from.
In reply to: All Packages Shortcode
From the error log, I see some fatal error coming from other plugins but no fatal from the Download Manager. The download is working now, for the locked packages too. Maybe it was a cache issue. However, let us know if you encounter the issue again. Thanks.
Hi,
Can’t able to activate the plugin. “Plugin could not be activated because it triggered a fatal error”.
Can someone help me pls?In reply to: Social lockers are not working
Looks like a fatal error has occurred on the page. Could you please check the PHP error log and send me latest entries or the full error log file?
In reply to: Responsive Table Category error
Hi Sharhriar
There looks to be the following errors in the logs:
mod_fcgid: stderr: in /var/www/vhosts/cathexisvideo.com/httpdocs/wp-content/plugins/wpdm-email-notification/wpdm-email-notification.php on line 80 – Apache error
mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 251658240 bytes exhausted (tried to allocate 288235520 bytes) in /var/www/vhosts/cathexisvideo.com/httpdocs/wp-content/plugins/download-manager/libs/class.FileSystem.php on line 101 – Apache error
In reply to: Update to 4.7.7 Breaks Site
I am unable to upload the .log file.
Maybe this will help:
15-Aug-2018 07:12:47 UTC] PHP Fatal error: Uncaught Error: Class ‘WPDM_Crypt’ not found in /home/qwotoa7qgg2s/public_html/dev-i/wp-content/themes/wp-bootstrap-starter-child/functions.php:179
Stack trace:
#0 /home/qwotoa7qgg2s/public_html/dev-i/wp-includes/shortcodes.php(319): directLinkCrypt(Array, ”, ‘wpdm_direct_lin…’)
#1 [internal function]: do_shortcode_tag(Array)
#2 /home/qwotoa7qgg2s/public_html/dev-i/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(wpdm_d…’, ‘do_shortcode_ta…’, ‘<p style=”text-…’)
#3 /home/qwotoa7qgg2s/public_html/dev-i/wp-content/plugins/js_composer/include/helpers/helpers.php(236): do_shortcode(‘<p style=”text-…’)
#4 /home/qwotoa7qgg2s/public_html/dev-i/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column_text.php(31): wpb_js_remove_wpautop(‘<p style=”text-…’, true)
#5 /home/qwotoa7qgg2s/public_html/dev-i/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(478): include(‘/home/qwotoa7qg…’)
#6 /home/qwotoa7qgg2s/public_html/dev-i/wp-content/plugins/js_compo in /home/qwotoa7qgg2s/public_html/dev-i/wp-content/themes/wp-bootstrap-starter-child/functions.php on line 179Each day, at approximately 3 am GMT, the following error begins showing in a web browser when visiting our website:
Warning: require_once(/home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/aws/aws-autoloader.php): failed to open stream: No such file or directory in /home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php on line 14 Fatal error: require_once(): Failed opening required '/home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/aws/aws-autoloader.php' (include_path='.:/usr/local/php70/pear') in /home/anywhe06/public_html/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php on line 14The only way I have found to rectify the problem is to delete the wpdm-amazon-s3 directory in the plugin folder and then reinstall the plugin. That works until the next day rolls around and I repeat the process.
I suspect a daily routine running on the server (either through a website plugin or the host).
Any thoughts?
Thanks in advance!
DaveIn reply to: Http 500 Error
In reply to: HUGE Problem after update
Hey again,
I installed the old version but when I click on “Download All” on a download package page I am getting this error:
Fatal error: Class ‘WPDM_Stats’ not found in /homepages/2/d124581539/htdocs/WP-Downloads/wp-content/plugins/wppromembership-old-new/functions.php on line 25In reply to: WP Pro Membership payment settings page is broken
In reply to: WP Pro Membership payment settings page is broken
Could you please send me the PHP error log from your server? Looks like there is a fatal error on the page.
Topic: Fatal Error
In reply to: Download Manager Pro and Live forms bug
Please help, waiting for 9 hours!
When i enable lock option i get this error:
Warning: Illegal string offset ‘html’ in /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-after-submit/download-after-submit.php on line 79
Fatal error: Uncaught Error: Cannot use assign-op operators with string offsets in /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-after-submit/download-after-submit.php:79 Stack trace: #0 /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-includes/class-wp-hook.php(286): liveform_for_wpdmpro->download_lock(”, Array) #1 /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(”, Array) #2 /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-manager/libs/class.Package.php(940): apply_filters(‘wpdm_download_l…’, ”, Array) #3 /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-manager/libs/class.Package.php(248): WPDM\Package::activeLocks(Array, Array) #4 /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-manager/libs/class.Package.php(1226): WPDM\Package->Prepare(720, ‘<!– WPDM Templ…’, ‘page’) #5 /home/djmfoodpro/do in /home/djmfoodpro/domains/djmfoodprocessing.nl/public_html/wp-content/plugins/download-after-submit/download-after-submit.php on line 79
Topic: Bug in Amazon S3 Add-on
Having problems with DM and Amazon S3.
It seems the add-on has a bug. After linking to S3 when we try to download it throws an fatal error saying Fatal error: Uncaught Error: Class ‘WPDM\libs\DownloadStats’ not found in …/wp-content/plugins/wpdm-amazon-s3/wpdm-amazon-s3.php:392
In reply to: Post type invalid and sorry you are not allowed
Hi,
You have some custom code in your child theme that calls a WPDM function (
WPDM_Crypt) which doesn’t exist anymore. The PHP fatal error originated from that call. I have modified the code to make it compatible with current version. Now package page is loading fine and download is working too.BTW, I haven’t deleted the old version ( 4.6.8 ) of WPDM, just renamed the directory. If you want you can delete it from network admin.
Thanks.
In reply to: Post type invalid and sorry you are not allowed
In reply to: Post type invalid and sorry you are not allowed
Looks like page load was incomplete due to a fatal PHP error. Please send me the PHP error log file to check. If you can’t locate the file, please ask your server support to help you locate it.
The complete stacktrace is:
Fatal error: Uncaught Error: Call to undefined method WPDM\Package::validateMasterKey() in [...]/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php:448 Stack trace: #0 [...]/wp-content/plugins/wpdm-premium-packages/includes/libs/functions.php(740): WPDMPP\WPDMPremiumPackage::authorize_masterkey() #1 [...]/wp-includes/class-wp-hook.php(286): wpdmpp_validate_download(Array) #2 [...]/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(Array, Array) #3 [...]/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 [...]/wp-content/plugins/download-manager/wpdm-start-download.php(5): do_action('wpdm_onstart_do...', Array) #5 [...]/wp-content/plugins/download-manager/libs/class.Apply.php(555): include('[...]...') #6 [...]/wp-includes/class-wp-hook.php(286): WPDM\libs\Apply->triggerDownload('') #7 [...]/wp-inc in [...]/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php on line 448Note – I’ve replaced
/home/*USER*/*DIR*with[...]Topic: stop working pdf view
hello Shaon when i try to activate the plugin pdf viewer send me this error
Fatal error: Uncaught Error: Class ‘WPDM\libs\FileSystem’ not found in /home/ieeg8981/public_html/wp-content/plugins/wpdm-pdf-viewer/wpdm-pdf-viewer.php:61 Stack trace: #0 /home/ieeg8981/public_html/wp-includes/class-wp-hook.php(288): WPDM\AddOn\PDFViwer->pdfGallery(Array) #1 /home/ieeg8981/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #2 /home/ieeg8981/public_html/wp-content/plugins/download-manager/libs/class.Package.php(1294): apply_filters(‘wdm_before_fetc…’, Array, ‘
Package(Array, ”, ‘wpdm_package’) #5 [internal function]: do_shortcode_tag(Array) #6 /home/ieeg8981/public_html/wp-includes/shortcodes.php(197): preg_replace_callback(‘/\\[(\\[?)(wpdm_p…’, ‘do_shortcode_ta…’, ‘ [wpdm_package …’) #7 /home/ieeg8981/public_ht in /home/ieeg8981/public_html/wp-content/plugins/wpdm-pdf-viewer/wpdm-pdf-viewer.php on line 61
In reply to: After Update Plugin crashed
The following error occurs:
Fatal error: Uncaught Error: Call to undefined method WPDM\Package::validateMasterKey() in /homepages/31/d680785678/htdocs/goinglive/wp/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php:447 Stack trace: #0 /homepages/31/d680785678/htdocs/goinglive/wp/wp-content/plugins/wpdm-premium-packages/includes/libs/functions.php(735): WPDMPP\WPDMPremiumPackage::authorize_masterkey() #1 /homepages/31/d680785678/htdocs/goinglive/wp/wp-includes/class-wp-hook.php(286): wpdmpp_validate_download(Array) #2 /homepages/31/d680785678/htdocs/goinglive/wp/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #3 /homepages/31/d680785678/htdocs/goinglive/wp/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #4 /homepages/31/d680785678/htdocs/goinglive/wp/wp-content/plugins/download-manager/wpdm-start-download.php(12): do_action(‘wpdm_onstart_do…’, Array) #5 /homepages/31/d680785678/htdocs/goinglive/wp/wp-content/plugins/download-manager/libs/class.Apply.php(587): include(‘/homepages/31/d…’) #6 /homepages/3 in /homepages/31/d680785678/htdocs/goinglive/wp/wp-content/plugins/wpdm-premium-packages/wpdm-premium-packages.php on line 447
What does it mean? How can I fix it?
Topic: Google SMTP Conflict
Im having a conflict when using google smtp to send forms.
When the DM Pro is active, I get a send error. When its not, the form goes OK.
I use the WP Mail SMTP to configure my google auth API to send and receive e-mails via google.
Inside of WP Mail, i get the following error:
Fatal error: Uncaught Google_Auth_Exception: Could not json decode the token in /var/www/html/wp-content/plugins/download-manager-new/libs/socialconnect/Google/Auth/OAuth2.php:180 Stack trace: #0 /var/www/html/wp-content/plugins/download-manager-new/libs/socialconnect/Google/Client.php(189): Google_Auth_OAuth2->setAccessToken(NULL) #1 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php(116): Google_Client->setAccessToken(Array) #2 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Auth.php(53): WPMailSMTP\Providers\Gmail\Auth->get_client() #3 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Providers/Gmail/Options.php(112): WPMailSMTP\Providers\Gmail\Auth->__construct() #4 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Admin/Pages/Settings.php(177): WPMailSMTP\Providers\Gmail\Options->display_options() #5 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Admin/Area.php(255): WPMailSMTP\Admin\Pages\Settings->display() #6 /var/www/html/wp-content/plugins/wp-mail-smtp/src/Admin/Area. in /var/www/html/wp-content/plugins/download-manager-new/libs/socialconnect/Google/Auth/OAuth2.php on line 180The code leaves clear that the conflict cause is the Download manager. Also, as I said before, when I deactivate the Download Manager, the Forms are sent normally.
Hey – i had this going in the free version of the forum but have since purchased the pro version.
When the pdf stamper plugin is activated, i cannot download. IT sends me to an error page.
If i remove the ‘ind=[id number]’ from the url, the file downloads properly with the stamp.
This is the server error i get:
PHP Fatal error: Class ‘WPDM_Crypt’ not found in /nas/content/live/yourstorage/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php on line 74, referer: https://yourstorage.com/download/your-storage-ppm/
[Fri May 11 21:26:03.717810 2018] [:error] [pid 1478] [client 141.217.64.254:35675] PHP Fatal error: Call to undefined method WPDM\\Package::userHasAccess() in /nas/content/live/yourstorage/wp-content/plugins/wppromembership/libs/content.php on line 74, referer: https://yourstorage.com/wp-admin/edit.php?post_type=wpdmpro
this is the specific error i get following the failed download action
Was able to access the error logs
[Fri May 11 00:43:18.640206 2018] [:error] [pid 4830] [client 68.32.211.119:20156] PHP Fatal error: Call to undefined method WPDM\\Package::userHasAccess() in /nas/content/live/yourstorage/wp-content/plugins/wppromembership/libs/content.php on line 74
[Fri May 11 00:43:21.816992 2018] [:error] [pid 3893] [client 68.32.211.119:20246] PHP Fatal error: Call to undefined method WPDM\\Package::userHasAccess() in /nas/content/live/yourstorage/wp-content/plugins/wppromembership/libs/content.php on line 74
[Fri May 11 00:43:24.409824 2018] [:error] [pid 5833] [client 68.32.211.119:20304] PHP Fatal error: Call to undefined method WPDM\\Package::userHasAccess() in /nas/content/live/yourstorage/wp-content/plugins/wppromembership/libs/content.php on line 74
Ignore
[Fri May 11 00:43:31.502624 2018] [:error] [pid 6388] [client 68.32.211.119:20461] PHP Fatal error: Call to undefined method WPDM\\Package::userHasAccess() in /nas/content/live/yourstorage/wp-content/plugins/wppromembership/libs/content.php on line 74In reply to: Stripe and PDF Stamper not working
Summary:
If logged in, try to download PDF, fails if PDF plugin is enabled with error:
[08-May-2018 17:23:26 UTC] PHP Fatal error: Class ‘WPDM_Crypt’ not found in /home/lifesck5/public_html/lifescicompliance/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php on line 74Get Download link expired error if logged out, buy PDF, then try to download it. If I disable premium packages plugin I can download without error. But obviously, with that plugin disabled, I can no longer buy the product.
