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PRO Member CAN'T LOGIN into PRO area anymore!

Viewing 6 posts - 1 through 6 (of 6 total)
Mar 14, 2014 at 10:51 pm #13139

Security Matters
Member

I am a Download Manager Pro member, but now it’s telling me that this is area is restricted to me. I can’t get into Pro Forum area, and I can’t download the latest release.

I don’t understand. Could you please check on this.

Thank you

Mar 15, 2014 at 4:48 am #13141

Security Matters
Member

So – what do I have to do to continue receiving updates and be a pro member again?

Mar 16, 2014 at 8:49 pm #13196

Shahjada
Keymaster

it is because 1 year update and support time after purchase is over, now you need to purchase pro license again to get another year of update and support.

Apr 6, 2014 at 12:56 am #14060

elislasop
Member
This reply has been marked as private.
Apr 8, 2014 at 8:42 am #14153

Shahjada
Keymaster

I surely care about old members, but you should understand it is never possible to provide life time support and update for a single price and you also will be get such option anywhere, it is very common standard 1 year update and support after purchase. We mentioned everything clearing on terms and conditions http://www.wpdownloadmanager.com/terms-and-conditions/ , see the link at footer. and many many thousands of all other pro users never complained about it.

Apr 8, 2014 at 8:45 am #14154

Shahjada
Keymaster

@rebeccafonseca, if you are using single site license, you need to purchase again to get another year of update and support, but for business and developer license need to pay 60% or original price only.

Viewing 6 posts - 1 through 6 (of 6 total)

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