Sybille van Zuylen

Thank you !

I’m back with this question…

So, after the discussion above, I decided to just block thumbnail generation when I upload my images. But this doesn’t work really well and I still have to go and manually erase all the thumbnails generated by my theme.

In the meantime I also got in touch with another plugin that does media file protection and they do include the image thumbnails in their protection. So I guess it would be possible for you to do the same… For a number of reasons, I’d rather stick with WPDM than find another plugins combo. Is this something you could implement ? Either through a custom request or within the core plugin ?

Thanks

Hi Shahjada,

I completely understand, but wanted to let you know that this is an issue that can potentially affect all websites that sell in the EU… So not just 1 of your customers. You might consider adding this feature to your plugin to be GDPR compliant.
GDPR is a pain in the ass, but it’s there for a reason.

After checking this with other people and plugins, it looks like to comply with GDPR you really have to put a checkbox during checkout.
You’d have the box where the client enters his email address and just below a checkbox saying “Subscribe to newsletter”.
For GDPR, the checkbox can’t be already checked but that’s an option other plugins allow to choose.

The way things are now with WPML, I could be in trouble because you don’t allow me to let the client choose.
I’m using double opt-in, but it looks like I still could be fined for automatically subscribing customers to my list…

Thanks, but it doesn’t help.
I don’t mind getting the emails as admin. It’s the customer emails that I want to deactivate.

Thank youy !

I got this response from Paypal, looks like the problem is WPDM sends an amount of 0 and Paypal doesn’t like it

I tested the checkout flow and was able to confirm both scenarios that you explained. If WordPress passes a 0 amount to PayPal, then it is expected that the payer will encounter the screen below:

Image_2020-08-27_12-11-50.png
This is because PayPal does not have a valid amount to work with (0 is not a valid amount, which WordPress would have passed to PayPal) so it prompts the buyer for what the amount should be.

If WordPress passes an amount greater than 0 to PayPal, then they will not encounter the above screen, and checkout will continue as normal. We’d recommend that you do not allow for WordPress to trigger the PayPal checkout process with an amount of 0 and to not have a coupon code in WordPress that discounts the amount by 100%

Wonderful! That’s what I was looking for. Thank you!

Thanks for the reply.
I don’t understand, though. I don’t want to allow users to upload files.
I just want older customers to be able to see and download the files they purchased BEFORE I started delivering my ebooks through WPDM. Can I assign the product to their account so that WPDM sees that client X can access file A without the client going through the purchase ?

It doesn’t have to be done immediately, I can wait. But I would appreciate it if you could give me an estimated time of delivery. Thanks

Thank you so much ! It’s resolved