Supernacorp

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Viewing 11 posts - 1 through 11 (of 11 total)
in reply to: email lock send link stopped working #27134

Supernacorp
Member

I will check with them, can you suggest to me what the conflict might be, it’s only the popup control for email name and link.

Andrew

in reply to: email lock send link stopped working #27092

Supernacorp
Member

Can we get an update on this. The blookin I linked to above can be used reproduce the CSS collusion on the fade in model object. Mouse over fires but with the other plugin activated the mouse over does not work.

Can you please look at the other plugin CSS and provide CSS that does not conflict or break with other pluggins installed.

in reply to: email lock send link stopped working #27067

Supernacorp
Member

this plugin was added http://wpbookingcalendar.com/

when I disable this plugin the mouse over popup works on the download option now.

What is conflict to fix this. The download and calendar are not even on the same page, it uses shortcodes as well.

Please don’t ask for admin access to our site. I can not give you access to our site.

Please post technical details to resolve, we are a development company and can follow any level of technical steps.

Andrew

in reply to: large files > 10mb corrupt #22979

Supernacorp
Member

yes it works. It would have been good to know this 10 posts ago. Why not just document this method to workaround shared hosting php timeout causing corrupt files on downloads. You must have many customers with this exact situation.

For anyone else reading this. I will document it here.

Upload file to media library
if the file is too large to upload with wordpress 2Mb default upload limit then do the following.

ftp to some folder under wp-content

add plugging called “add from server” this plugin allows you to add to media library a file already on the server file system and browse to it. This way you can ftp the big file and simple add to library. NOTE: this plugin will copy your file on the OS disk from your directory to wp-content/uploads (media library default folder). make your life easier and put ftp files in uploads and then add to server to avoid the file copy and filling your disk

now “edit file” and copy the file url of your download

now goto download manager pluggin add package and add file using the url option, configure package they way you want now and publish

if you use the email lock option the download url still points to wpdm plugin url so that tracking still works but the code now issues a redirect to the url so the file media library url is used serve the file to the browser. why this makes a difference?

on shared hosting like goddaddy or other, you have no control over php.ini settings. you can google phpinfo.php and getini.php (will give you steps and code to see what settings you php site are using, but changing your php.ini won’t have an effect specifically max_execution_timeout = value to determine how long a php file is allowed to execute in seconds. defaults to 30 seconds which is not long enough to stream 100MB+ size files and times out and corrupts the download. Tried many options to change time out and godaddy confirmed it can not be changed by shared hosting (i.e. cheap hosting). save yourself some time and don’t bother with this as the url method works here is why.

using the WP media library url works since apache is serving the file to the browser not PHP code which has 30 second download limit. The WPDM url method preserves email url’s and direct webpage downloads for big files, you can use smaller files without this method and we found this worked well as long as download was <30 seconds.

in reply to: large files > 10mb corrupt #22933

Supernacorp
Member

Will this work for emailed download links as well.

We need this email link to be correct

Please confirm if any changes are needed for email links to work.

in reply to: large files > 10mb corrupt #22899

Supernacorp
Member

Can the php code or file needed to use Apache direct download links with emailed download URL’s when locked downloads is enabled and clicked downloads using a re-direct be made available. I am not able to give you access to our server.

Can you please just post the file we need to use for the workaround.

We have confirmed we can not change script timeouts on our instance of wordpress for php.

I would like a solution but giving access to our server is not a solution. We the needed updates to the files Please.

in reply to: large files > 10mb corrupt #22859

Supernacorp
Member

I would like to enable the direct url to temp file in cache directory. The issue is shared hosting script execution time and I can’t change this in godaddy.

What changes do I need to make to get emailed links to include direct URL, so that apache can serve the file to the browser and not PHP scripts.

I don’t see any options to enable this feature.

I would like the instructions provided so I can make the changes myself. I am not able to give you access to our site.

in reply to: large files > 10mb corrupt #22740

Supernacorp
Member

This is the file http://www.superna.net/download/eyeglass-emc-isilon-edition-virtual-appliance/

if you can download this you will see it won’t finish and is corrupt after download

This url works fine http://www.superna.net/wp-content/Downloads/Superna_Eyeglass-1.1.6.zip

Really need to know whey streaming large files fails with WPDM plugin.

I can change or test an changes but need input. The suggestion above does not have anything to do with building multi file zip file downloads with WPDM.

Andrew

in reply to: large files > 10mb corrupt #22720

Supernacorp
Member

we are not creating a multi download file. It’s a single file download that is already zipped. It’s being attached to a download package. When downloading this single file 700MB file via pluggin url it gets corrupted.

If we use URL to file without using download manager, the file downloads fine without any issues.

The issue is not the packaging being created with WPDM or any memory requirement to zip it. It’s purely downloading a url through plugin code.

I have seen several posts related to process.php issues and corrupt files. We would like to know if there is a setting for streaming large files.

in reply to: large files > 10mb corrupt #22664

Supernacorp
Member

Can I get an update on this. I want to restate that download from wordpress works fine it’s only URL’s processed by download manager plugin that fail. What needs to be changed in download manager.

Andrew

in reply to: large files > 10mb corrupt #22644

Supernacorp
Member

how much RAM is required when download manger is used. I have posted and
verified cache director is writeable.

If you notice in my post when I use url that by passess download manager
the file downloads fine without issue.

Its specifically when downloading from the same server through WPDM
pluggin.

what is method to check output buffering. I can check now and post update
here.

Andrew

Viewing 11 posts - 1 through 11 (of 11 total)