Shahriar

Hi,

The issue was related to the Image Button add-on. I have deactivated it and download buttons are rendered properly now. The Image Button add-on will be deprecated soon and we will add additional options in Downloads > Settings > UI Interface settings to implement a similar feature.

Thanks.

Hi,

You can upload files using the current version of WPDM REST API. Send files in POST request under files[] name

https://www.evernote.com/l/AUfv11eBL4xAtqvf91nbSW2KBnEcMbgbGcsB/image.png

curl -X POST \
  http://localhost/wpdm/wp-json/wpdm/v1/packages/ \
  -H 'Content-Type: application/json' \
  -H 'Postman-Token: f7f05d09-d254-407d-ac0a-ba2f2b4d1903' \
  -H 'cache-control: no-cache' \
  -H 'content-type: multipart/form-data; boundary=----WebKitFormBoundary7MA4YWxkTrZu0gW' \
  -F 'title=Uploading file via REST API' \
  -F slug=uploading-file-via-est-api \
  -F status=publish \
  -F 'tags=rest, file' \
  -F 'access[]=guest' \
  -F 'files[]=@/C:/Users/Shahriar/Downloads/sample.csv' \
  -F 'files[]=@/C:/Users/Shahriar/Downloads/update.csv'

The endpoint wp-json/wp/v2/wpdmpro is the default one which has limited support. Use the one from WPDM APPI doc.

Thanks.

Download Issue: When you use the main download button to download all files WPDM creates a compressed zip to serve the download. Creating a zip requires lots of server resource and if there are too many files some servers can’t handle the request. That what happened in your case. So, the solution here is enabling single file download or just upload an already zipped file.

Naming issue: Download Manager renames a file when there is an existing file with the same name. You can enable the override if you want in which case the old file will be overwritten by the new one instead of using a new name.

Link expired notice: WordPress uses nonce in all actions. And nonce expires after a defined period. So, you can’t create the pacakge that you opened yesterday. Just upload your files using WPDM asset manager or FTP app. The link the server dir when creating the package.

No, it is not possible to create pacakge automatically without clicking the “Create Package” button.

I have added the custom CSS in Customize > Additional CSS option. So those won’t be lost in plugin update. But if you make any changes inside plugin folder changes will be lost when you update the plugin.

You can use the video player to show video player like this demo https://demo.wpdownloadmanager.com/wpdmpro/download/video-player-play-download/

But customization is required to open the video in a popup.

Hi,

The issue was related to the Image Button add-on. I have deactivated it to fix the issue. The Image Button add-on will be deprecated soon and we will add additional options in Downloads > Settings > UI Interface settings to implement a similar feature.

Thanks.

Please check the “File Browser Root:(?)” and “File Browser Access:” options in the Basic settings page. Maybe something is wrong with the browser root or user role isn’t set in “File Browser Access:” option. Send temporary wp-admin login info in private reply if you can’t fix the issue.

Hi, Please check your inbox. Replied there. Thanks.

Hi,

The issue is coming from your active theme. It doesn’t render the post content. I have switched to the default theme temporarily for testing. Everything works fine there http://prntscr.com/pbwyk9

Please ask the theme developer to check the issue. Most probably the theme isn’t calling the the_content() in single.php template. Another option is creating a custom template single-wpdmpro.php for packages. If this template exists in your theme other templates will be ignored and this one will be used to display package content.

Thanks.

Please deactivate the Download Manager from network admin and then activate on each subsite separately. That should fix the issue.

Hi Spyros,

The PayPal pay now ( skips checkout page ) feature was actually introduced recently where you encounter the tax issue. The old way of checking out does work properly.

When a new feature is introduced it is not unusual to encounter a bug. I understand that the tax is a sensitive issue for a company and ensure you a fix will be available soon. In the meantime, you can continue using the standard checkout page where there is no tax-related issue. You can deactivate the in-page checkout by deactivating “Show Buy Now option” in Premium Package settings.

When someone encounters an issue and reports it to us we are responsible to provide a solution to the issue related to our product but nothing beyond that.

Thanks.

Please replace manage_options with edit_pages in download-manager.php line no 33 too.

Please try reinstalling the plugin. If that doesn’t work send temporary wp-admin and FTP login info in private reply.