Shahriar

Forum Replies Created

Viewing 25 posts - 10,001 through 10,025 (of 12,510 total)
in reply to: email lock / name field duplicate #48117

Shahriar
Moderator

Are you using Form lock or Advanced custom fields addon? Maybe lock form coming from one if these.

If you don’t have these plugin installed, please send temp login in private reply, i have to check it there.

in reply to: HTTP Error Still On #48115

Shahriar
Moderator

Please reactivate temp login to edit Theme header.

You can check TheNext demo here http://themes.wpdownloadmanager.com/thenext/ and decide if it works for you.


Shahriar
Moderator

Hi,

You can use get_terms() function to retrieve all terms of a taxonomy and wp_get_post_terms to get post specific terms, Check following links to know more about these functions,

1. https://developer.wordpress.org/reference/functions/get_terms/

2. https://codex.wordpress.org/Function_Reference/wp_get_post_terms

in reply to: Ninja Form login – how to integrate with WPDM Pro #48112

Shahriar
Moderator

Is the dashboard visible if you visit it? I mean does the dashboard visibility issue occurs when you redirect from you login page?

in reply to: WPDM – ZOHO CRM Leads add-on #48110

Shahriar
Moderator

Zoho addon update will be released within next week.

in reply to: Facebook like not working #48105

Shahriar
Moderator

Hi,

What kind of error you are facing. Please send me the package url to check.

Thanks.

in reply to: Import from CSV #48104

Shahriar
Moderator

Hi, After clicking ‘Import CSV’ button, WPDM initiates the import process.  No need to select which packages to import again. It shows All Packages page after creating all packages from csv file.

in reply to: HTTP Error Still On #48092

Shahriar
Moderator

This is from TheNext Theme. Appmarket theme does not have this header login link. However, we will add more header templates in next update. If you want, i can add the login page link in menu like the cart or search icon.


Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply. I will setup a demo package which can be downloaded or opened in browser as individual files.


Shahriar
Moderator

Please give me temporary wp-admin login info in a private reply to check your issue.

in reply to: New License Key not working #48085

Shahriar
Moderator

Please try now. Unlocked your key from dev domain. Thanks.

in reply to: Categorised packages behing login portal #48072

Shahriar
Moderator

Done. Removed breadcrumb link and category title.

in reply to: HTTP Error Still On #48071

Shahriar
Moderator

Just tested again. Working smoothly. Please try cleaning your browser cache. Logout of all frtimer account and login again.

in reply to: Category Filter #48059

Shahriar
Moderator

jQuery is not found in that page. That’s what creating the issue. Maybe you humming bird plugin is the reason behind it. Try disabling it or cleaning the cache. That might solve the issue.

If it doesn’t, please send temporary wp-admin login info in private reply.

in reply to: WPDM – ZOHO CRM Leads add-on #48058

Shahriar
Moderator

Hi,

You need Advanced Custom Fields addon to add extra fields ( e.g. Company Name ) in email lock. But Zoho addon does not support extra fields yet. In next update,We will add support for other fields you mentioned.

Thanks.


Shahriar
Moderator

Featured Image upload working now. Closing this topic too. Thanks.

in reply to: HTTP Error while uploading From user #48054

Shahriar
Moderator

Featured Image upload working now.

in reply to: Category Filter #48043

Shahriar
Moderator

Are you using Directory addon? Please send page url to check.

in reply to: Download files are corrupt #48041

Shahriar
Moderator

Hi,

This issue usually comes from use of unnecessary closing php tag ?>. Somewhere in plugin there are newline after closing php tag and that’s the reason behind this issue.

Check your any page source. It has two newlines before html starts. So, it is not only messing with WPDM. It is doing it to all pages. But, to investigate it further, you need help from BuddyPress team.

Thanks.


Shahriar
Moderator

Hi,

Layout is controlled by theme as  WPDM using your standard post template ( single.php )

If you want to customize layout you need to use custom post template for WPDM.

Please follow steps listed below to create custom template for WPDM,

1. Make a copy of your active theme’s single.php file and name it single-wpdmpro.php

2. Remove the sidebar code from new template file single-wpdmpro.php This code may vary from theme to theme

Now, your theme will use this new template to show download details.

Let me know if you have any more question about this.

Thanks.

 

in reply to: Invalid license Key #48039

Shahriar
Moderator

Unlocked your key. It should work now. Thanks.


Shahriar
Moderator

Hello,

Download Manager uses Page Templates to show package/download details. It shows all information about the package.

Link templates are kind of package summary. When you want to show multiple packages ( e.g. all packages from a category ) in a page you use link template. Depending on the link template you are using it may show different kind of info about package. Package also uses link template when you insert it somewhere using [wpdm_package] shortcode.

So when you view a package details page it uses Page Template you selected in package settings, but when you use shortcode to insert that package somewhere it uses the Link Template it has been assigned.

Hope it is clear now 🙂

Thanks.

in reply to: Download files are corrupt #48021

Shahriar
Moderator

Your BuddyPress plugin was the reason behind this issue. It is adding unexpected newlines in documents when requesting download or even a normal page. After disabling it download working fine.

There may be something wrong in BuddyPress settings in your site. But you should consult with them about the issue.

in reply to: Problems with Front End uploader #48019

Shahriar
Moderator

Hi,

1. Did you assign roles for frontend access in  WPDM Settings Frontend Tab ?

https://www.evernote.com/l/AUe_u_TG-UBIebSKAP3AfEuJnYqy-qVk0MMB/image.png

2. Your suggestion noted for implementation. We will add some kind of notification when package is created ( notification is already added for package  update)

Thanks.


Shahriar
Moderator

Yes, it could be done easily. In your packages settings, enable ‘single file download’ option. Then user can which file to open from a file list.

https://www.evernote.com/l/AUc1BEkGfchAxqnUHa0ilK0HTBko-vxYSwAB/image.png

Viewing 25 posts - 10,001 through 10,025 (of 12,510 total)