Shahriar

Forum Replies Created

Viewing 25 posts - 9,176 through 9,200 (of 12,513 total)
in reply to: Img size on Template : 1 Column, Extended #51688

Shahriar
Moderator

Hi,

Use tinyMCE button to insert shortcode. Template names and actual parameter value in shortcode are different. Card template parameter is link-template-bsthumnail.php I have updated the shortcode there. Now card template loaded without any issue.

But you don’t have to memorize it. TinyMCE add-on does that for you. Just select Card from template dropdown.

https://www.evernote.com/l/AUdzAciAtBdBOIngoOu7bdqSdEe9ZOV2ewwB/image.png

Your first image is very small, you need bigger image like the second thumbnail to make it look nice.


Shahriar
Moderator

Edit marked line from /download-manager/tpls/ directory.

https://www.evernote.com/l/AUfUsWSxVuVPxqtpsXblt9YAWEBI0I8CVq4B/image.png

Remove link from there, just use title,

<span><?php the_title(); ?></span>

in reply to: Email Lock Option Undefined Issue #51686

Shahriar
Moderator

Provided User does not have access to plugin editor.

However, add following code at the bottom of your theme’s functions.php file. That should fix it,

add_filter( ‘wp_mail_from’, function() {     return ‘wordpress@powerinnovations.com’; } );

in reply to: Customizing "Add New" Template #51685

Shahriar
Moderator

Hi,

Not sure which template you are referring to. Is it frontend template for adding new file? You will find instructions about customizing template files here http://www.wpdownloadmanager.com/doc/template-files/

If you are asking about Link or Page template, then please follow this doc http://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/

in reply to: Role access #51684

Shahriar
Moderator

Hi,

Please check category settings from Downloads Category page. Maybe a category assigned to this download has ‘All Visitors’ access.

Check following screenshot, uncheck all checkboxes and save settings. That should fix it.

https://www.evernote.com/l/AUeKUQSqPXVL4YeFP6HlXCQ3XjGwQwreT00B/image.png

in reply to: Admin List of Files add Version Column #51683

Shahriar
Moderator

Hi,

Download Manager doesn’t have the version column is all downloads admin page. But it could be done, requires some code customization. We provide custom upgrade service, if you are interested please mail to customize@wpdownloadmanager.com to get a quote from our customization team.

Thanks.

 

in reply to: Dashboard download history, edit profile, logout #51682

Shahriar
Moderator

User has the subscriber role. I need administrator role to check the issue.

in reply to: Captcha not showing up #51660

Shahriar
Moderator

Thank you. Marking this topic as resolved.

in reply to: Captcha not showing up #51658

Shahriar
Moderator
This reply has been marked as private.
in reply to: Captcha not showing up #51654

Shahriar
Moderator

Yes, you can activate other plugins.

in reply to: Captcha not showing up #51652

Shahriar
Moderator

Yes, Got the issue. It is your Free & Simple Contact Form Plugin – PirateForms plugin. It just removes whole captcha div! Don’t know why. You have to consult with with plugin dev to find the reason.

After deactivating it everything working as usual.

in reply to: Captcha not showing up #51643

Shahriar
Moderator

Are there any plugin which must be always active ( it is kind of unusual ) ?

After deactivating some plugins this page http://www.nikon-fotografie.de/cms/download/fotosketcher-3-20/ does not load correctly. Looks like some kind of php error occurred. I didn’t change any settings. Just deactivated some plugins. Even after reactivating all plugins page is not loading 100%

Checking php error log will help us to know the reason behind this error. So, please let me know last few errors in your error log.

in reply to: problem with download after upgrade wordpress #51639

Shahriar
Moderator

Please send me an URL where you have this issue. It will be helpful if I can check it in your installation, so sending temporary wp-admin login info will be helpful to sort this issue quickly. Use private reply to send login info.

in reply to: Img size on Template : 1 Column, Extended #51637

Shahriar
Moderator

Yes, please send login details to take a close look into this issue.

in reply to: login form register button doesnt do anything #51636

Shahriar
Moderator

Send your login URL too

in reply to: Captcha not showing up #51633

Shahriar
Moderator

Do you have any special settings for WP Rocket plugin? I can’t deactivate it to check possible source of the issue.

Also is it okay if i deactivate other plugins temporarily?


Shahriar
Moderator

No add-on available. But you want we can provide custom solution for you. If you are interested, Please mail to customize@wpdownloadmanager.com to get a quote from customization team.

in reply to: Email Lock Option Undefined Issue #51616

Shahriar
Moderator

Maybe there are some kind of plugin conflicts. Try disabling other plugins to be sure. Or send temporary wp-admin login info in private reply, so i can check this issue.

in reply to: Dashboard download history, edit profile, logout #51615

Shahriar
Moderator

Hi, @g-votta, Did you try the approach I stated above?

in reply to: Advanced Access Control frontend template #51614

Shahriar
Moderator

Hi, Select Members field is not available in Frontend uploader yet. Currently it only available in admin area.

in reply to: Img size on Template : 1 Column, Extended #51613

Shahriar
Moderator

Use link template card instead of 1 column extended. Image will be full width there. The template you are using now require some code adjustments.

in reply to: Link directly to package via tags #51610

Shahriar
Moderator

Hi,

How are you generating the “Print & Email” link? Maybe custom link template is the solution for you to bypass details page. But to suggest the exact solution I have to check how you linked “Print & Email” text to the details page. So, it is better if you send temporary wp-admin login info in private reply. Or let me know little more about how you generated the text list.

Thanks.

in reply to: add on download limit not working #51608

Shahriar
Moderator

Download Limit worked in my test. I tried by setting limit to 1 for administrator role and got limit exceeded error when limit passed. Check following screenshot.

https://www.evernote.com/l/AUdKhMBlbq9EbbXNFYyRqkKHuJwH5-XFvAAB/image.png

in reply to: download buttom #51607

Shahriar
Moderator

Added the download icon.

in reply to: questions about translations and email templates #51605

Shahriar
Moderator

Hi,

Really sorry for the delayed reply. Somehow missed your post.

It is not possible yet to use different email content for different languages. But we are working on email features now ( New email editor etc. ). We will look into this issue before soon.

Thanks.

Viewing 25 posts - 9,176 through 9,200 (of 12,513 total)