Shahriar

Forum Replies Created

Viewing 25 posts - 801 through 825 (of 12,513 total)

Shahriar
Moderator

Please send me the CSV file to check the issue. You can upload it somewhere i.e. Dropbox and share the link.

in reply to: showcount hide if 0 #114068

Shahriar
Moderator

Please replace <?php if((int)$showcount == 1) echo " ($ccount)"; ?> with the following code at line 123 in wpdm-archive-page.php file.

<?php if((int)$showcount == 1 && $ccount > 0 ) echo " ($ccount)"; ?>

in reply to: "File not found or deleted from server" #114066

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Have you encountered this on an old package or is it happening for new packages too?

in reply to: HTTP ERROR 500 when using Tweet Lock Feature #114065

Shahriar
Moderator

Hi, We are aware of the bug in tweet lock and already working on it. The pacth is coming with the next release of WPDM. Thanks.

in reply to: File not found or deleted from server #114064

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: wpdm_all_packages order doesn't work correct #114063

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Maybe related to the site language.

in reply to: Category not showing in "Add new" menu #114062

Shahriar
Moderator

Please install and activate the WPDM REST API add-on https://www.wpdownloadmanager.com/download/wpdm-api/


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Download Manager never deletes custom templates. Maybe somehow the data got corrupted.


Shahriar
Moderator

Do you want to make images the same size or keep the images as it is but align the grid top? If you prefer the latter option then add the following code. The code is the same as before just added more \a ( CSS linefeed character ) because one image is very long.

.w3eden .wpdm-downloads.row .col-md-3:nth-child(4n)::after {
    content: '\a\a\a\a\a';
    white-space: pre;
}
in reply to: Problem: displaying categories #114048

Shahriar
Moderator

Hi,

To use the TinyMCE add-on insert “Classic” block in Gutenberg editor.

By the way, not sure what you are trying to do there. I can provide you further assistance if you can explain the scenario a bit more.

Thanks.


Shahriar
Moderator

I didn’t find any warning on your homepage.

But adding the following code before line 103 in /download-manager/tpls/wpdm-login-form.php will take care of the logged warnings ( https://prnt.sc/pptey5 ).

<?php $__wpdm_social_login = ( isset($__wpdm_social_login) && is_array($__wpdm_social_login) ) ? $__wpdm_social_login : array(); ?>


Shahriar
Moderator

Do you want to remove the “Download” button from the “Popular Downloads” list? Just edit the link template you are using there. Clone the Default Link template and remove the [download_link] tag from there. Then use the new custom template in your shortcode.

Please send temporary wp-admin login info in private reply if you need help with that.

in reply to: Adding additional sections in User Dashboard #114041

Shahriar
Moderator

Please use the wpdm_user_dashboard_menu filter to add new tab/menu in user dashboard.

in reply to: Urgent: My videos preview does not appear #114040

Shahriar
Moderator

You have to create a separate package for each video. Then use a shortcode to list all videos on a single page if want to make a video gallery.

For example, here I have used category shortcode with a custom link template. The link template must have the video player tag and you can add other tags based on your requirements.

http://prntscr.com/ppsrru

in reply to: Override [wpdm_all_packages] #114039

Shahriar
Moderator

The details page is the unique pacakge details URL. Each package has one details page. The URL looks like yoursite.com/download/pacakge-slug/ by default. This is created automatically when you create a package.

Shortcode page is just any page or post where you put the Download Manager shortcode.


Shahriar
Moderator

This message comes from Membership settings http://prntscr.com/pps5ae If you don’t notice any effect of cahnge then it is a cache issue. Just clear the cache after changing settings.

To use a different message in homepage add the following code to your theme’s functions.php file.

function wppm_not_logged_in_message( $message ){
    if( is_front_page() )
        return 'Modified message for guest visitors in front page.';

    return $message;
}
add_filter('pre_option_wpmps_notloggedintext', 'wppm_not_logged_in_message');
in reply to: Inability to Edit Avatar or Profile Photo #114036

Shahriar
Moderator

Hi,

Download Manager doesn’t provide the user avatar option. It grabs the Gravatar image linked to the user’s email address. That’s the standard procedure for setting WordPress user avatar.

Thanks.

in reply to: Page does not refresh After Login #114035

Shahriar
Moderator

@twomuch, The issue is related to W3 Total Cache. The login button is changed to the download button after redirection when this plugin is deactivated. You have to somehow send refreshed page after login as W3 Total cache is sending the cached version of the previously loaded page. Please contact the W3 Total Cache about the issue.

Hi Mike, Your issue is different from the one discussed here. Please reply to your other ticket about the login issue.

in reply to: How to revert to older version? #114034

Shahriar
Moderator

Could you please let us know what kind of problem you are facing there? Anyway, please send temporary wp-admin login info in private reply, I can install the 5.0.1 for you in case there is no quick solution for the issue.

in reply to: [wpdm_category] use AND operator for tags #114033

Shahriar
Moderator

Use + to concatenate tags when you want to display packages that have all defined tags. And as there is only category remove operator. The operator doesn’t have any impact on tags.

Here is the updated shortcode. It will display all packages from erp-scale-pse category which are tagged as web AND dropbox.

[wpdm_category id="erp-scale-pse" tags="web+dropbox" cols="1" order_by="create_date" toolbar=1 desc=1 item_per_page=10 template="link-template-calltoaction3.php"]

in reply to: activate Download Manager Pro #114014

Shahriar
Moderator

Hi,

Looks like you have already figured it out. Anyway, here is the installation process.

1 ) Deactivate and delete the free version. You won’t lose any data. If you don’t have the free version skip this step.
2 ) Download latest Pro version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install and activate the license key.

Let me know if you need further assistance.

Thanks.

in reply to: Member buy access to videos #113984

Shahriar
Moderator

1 ) Add the demo video in the package content area and attach the premium video as a file.

2 ) Create a custom page template with the [premium_video] template tag. You can clone the existing “Video Player” page template and replace the [video_player_1200] tag with [premium_video]

3 ) Add the following code to implement the custom template tag [premium_video]

in reply to: Compact View Directory Question #113983

Shahriar
Moderator
in reply to: File Not Found Issue #113982

Shahriar
Moderator

Yes, you can set the guest order page as the return URL. Currently, when user is redirected to the login page after purchase, the login form adds a button below that links to the guest order page. So, it is not lengthy in this way too.

By the way, if you save the Sandbox Client ID and Secret in PayPal settings ( http://prntscr.com/povcm3 ), you can use inline payment whcih is easier for your users ( no redirection to the PayPal, checkout completes on your site ).

Viewing 25 posts - 801 through 825 (of 12,513 total)