Page 305 – WordPress Download Manager

Aug 17, 2017 at 3:59 pm in reply to: License is not valid after copying to a staging server #61860

Shahriar

Moderator

Okay, send temporary wp-admin login info or a compressed copy of your copy of Download Manager.

License issue is happening in old versions because our license server is moved to https

Aug 17, 2017 at 3:57 pm in reply to: Large uploads don't attach #61859

Shahriar

Moderator

Your server can apply upload limit too. Please ask your server support to check if there is any limit applied from their side.

However, we will enable chunk upload feature in Download Manager soon which will enable big file upload without any issue.

Aug 17, 2017 at 3:52 pm in reply to: Increase count for EVERY download? #61857

Shahriar

Moderator

Remove following code from /download-manager/libs/class.Stats.php file to count each download,

if(isset($_SESSION['downloaded_'.$pid])) return;

Aug 17, 2017 at 3:47 pm in reply to: [wpdm_all_packages] Template? #61856

Shahriar

Moderator

Sorry, It should be ['download_url'] not ['download_link'],

<td><a target="_blank" href="<?php echo $data['download_url']; ?>">Download</a></td>

You have to add the "searchPlaceholder" : "Search Records", line in wpdm-all-downloads.php file ( as datatable initialization argument – around line 60 ).

Aug 16, 2017 at 9:46 pm in reply to: License is not valid after copying to a staging server #61833

Shahriar

Moderator

Oh, I see you are using a very old version. Please install the latest version to fix the issue. If you can’t update now install following copy of WPDM v.3.3.8

https://www.dropbox.com/s/fyaebbgune5v4lb/download-manager-v.3.3.8.zip?dl=0

Aug 16, 2017 at 9:43 pm in reply to: Create Date and Last Updated are incorrect #61832

Shahriar

Moderator

So, It is a theme issue. Releasing a WPDM 2015 theme update soon to fix this.

Aug 16, 2017 at 9:41 pm in reply to: [wpdm_all_packages] Template? #61831

Shahriar

Moderator

Replace <td><?php echo $download_link; ?></td> with the following code,

<td><a target="_blank" href="<?php echo $data['download_link']; ?>">Download</a></td>

That should open link in new tab.

Adding search placeholder,

https://www.evernote.com/l/AUc0HVZ8-zxNBaPy0s_qZR0Ocxfh-SgnR98B/image.png

Aug 16, 2017 at 9:16 pm in reply to: plugin clears when update #61825

Shahriar

Moderator

If the auto update doesn’t work for you, please use the manual update by uploading plugin from add new plugin page or via FTP. Deactivate and delete the previous version before uploading the new one.

If you can’t activate a working copy of Download Manager on your site please send temporary wp-admin login info in private reply.

Aug 16, 2017 at 9:11 pm in reply to: License is not valid after copying to a staging server #61824

Shahriar

Moderator

@evafey, your files are not available in /wp-content/uploads/download-manager-files/ directory. That’s why it is showing file not found error. I have taken a screenshot as an example.

https://www.evernote.com/l/AUfaXDpm23RL0o0dj1Gy_x1GHfXYY36jyL4B/image.png

Your server file browser root was also set to a non-existing dir, I have set the correct dir. Now browse tab in attach files meta box works.

@intresrl, Please try saving your key now. Send your key in private reply if still having issue.

Aug 16, 2017 at 8:44 pm in reply to: Settings page does not work with PHP 7 #61823

Shahriar

Moderator

Yes, Download Manager supports PHP 7

Aug 16, 2017 at 8:36 pm in reply to: plugin has never worked correctly #61822

Shahriar

Moderator

Hi,

Upload issue is related to your server’s upload limit and PHP execution time. As a work around you can FTP upload your files and then attach them to the package using “Browse” option in attach files meta box.

However, we are adding chunk upload option soon which will enable big file upload without any issue.

Thanks.

Aug 16, 2017 at 1:50 pm in reply to: Categories no longer updating in Bulk Update. #61808

Shahriar

Moderator

You have to add the code in the position I have indicated on the screenshot ( Inside else block around line 130 ).

Currently, it works only when creating new packages not when updating. This code adds the category feature in bulk update.

Aug 16, 2017 at 1:40 pm in reply to: plugin clears when update #61805

Shahriar

Moderator

Hi,

Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it by uploading from add new plugin page. Let me know if that doesn’t solve the issue.

Thanks.

Aug 16, 2017 at 1:39 pm in reply to: Crash when upgrading from version 4.6.4 to 4.6.8 #61804

Shahriar

Moderator

Please delete the previous installation of Download Manager first. If you can’t see the plugin in Dashboard Plugins page, You can use FTP to delete the /plugins/download-manager directory.

Aug 16, 2017 at 1:28 pm in reply to: Fresh installation – Page loading very slow #61801

Shahriar

Moderator

Previous changes were made in another file. But the latest suggestion is the quickest and easiest for you. That’s why I suggested it.

Aug 16, 2017 at 1:26 pm in reply to: Create Date and Last Updated are incorrect #61800

Shahriar

Moderator

Please send temporary wp-admin login info in private reply. I have to check the issue in your installation. You can try changing page template from package settings.

Aug 16, 2017 at 1:24 pm in reply to: Track downloads with Facebook pixel #61799

Shahriar

Moderator

You can use PHP header to redirect to a specific page. Here is the code,

header("Location: https://www.mypage.com/thankyou"); die();

Aug 15, 2017 at 9:53 pm in reply to: Crash when upgrading from version 4.6.4 to 4.6.8 #61775

Shahriar

Moderator

Hi,

Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it by uploading from add new plugin page. Let me know if that doesn’t solve the issue.

Thanks.

Aug 15, 2017 at 9:49 pm in reply to: Create Date and Last Updated are incorrect #61773

Shahriar

Moderator

You can edit those dates from Publish metabox in edit package page.

Aug 15, 2017 at 8:54 pm in reply to: Track downloads with Facebook pixel #61769

Shahriar

Moderator

We do not have any add-on integrated with Facebook Pixel. If you are building a custom add-on, use any of the following actions to track downloads using Facebook Pixel,

after_download – Documentation: https://www.wpdownloadmanager.com/doc/action-reference/after_download/

wpdm_onstart_download – Documentation: https://www.wpdownloadmanager.com/doc/action-reference/wpdm_onstart_download/

Aug 15, 2017 at 8:49 pm in reply to: Not sending emails #61768

Shahriar

Moderator

Email is working now. Email template was set to a non-existing template portal-kairos-txt.html

Aug 15, 2017 at 7:53 pm in reply to: Move files #61764

Shahriar

Moderator

This issue has been fixed in version 4.6.8

If you are using version 4.6.7 here is the fix https://www.wpdownloadmanager.com/support/topic/can-no-longer-arrange-files-in-a-package/

Aug 15, 2017 at 7:53 pm in reply to: ERROR 4.6.8 #61763