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Shahriar

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Aug 21, 2017 at 5:22 pm in reply to: Open PDF files in Lightbox #61939

Shahriar
Moderator

Okay, Great! Please email to customize@wpdownloadmanager.com after you complete the purchase. Thanks.

Aug 21, 2017 at 5:20 pm in reply to: Activation Issues #61938

Shahriar
Moderator

Hi,

You need to upgrade your license to use WPDM on more than one site/subsite. Your current Pro license only allows you to use it in a single site/subsite. Your provided key is linked to the main site now. Please upgrade your license to use WPDM on other subsites.

Thanks.

Aug 21, 2017 at 5:08 pm in reply to: Buy all-addons licenc again #61937

Shahriar
Moderator

Hi,

You can pay by PayPal using our 2Checkout method.

https://www.evernote.com/l/AUfUhKImtlxFG4jrYt4tUALOcNEl7M0NFeMB/image.png

Let me know if you face any issue there.

Thanks.

Aug 21, 2017 at 11:37 am in reply to: How can I open the download in a new window? #61930

Shahriar
Moderator

Sorry, no such option is available with free version. This is possible with pro version using the template builder, but only applicable for public downloads.

Aug 21, 2017 at 11:35 am in reply to: Jetpack Publicize issue #61929

Shahriar
Moderator

There should be settings in Jetpack to control which post types should be auto published. You can disable “wpdmpro” post type from there.

Aug 21, 2017 at 11:33 am in reply to: restricted files available to anyone with a link #61928

Shahriar
Moderator

If you allow only subscribers then download link won’t work for anyone else. Maybe your category settings is set to “All Visitors”.

Please send temporary wp-admin login info in private reply to check the issue.

Aug 21, 2017 at 11:30 am in reply to: Sorry! Download is not available yet. #61926

Shahriar
Moderator

Glad to know you sorted it out!

Aug 21, 2017 at 9:25 am in reply to: Show Permalink in Frontend Uploader #61922

Shahriar
Moderator

When editing a package you can get the package permalink  using following code,

$postlink = get_the_permalink($post->ID);

Aug 21, 2017 at 9:16 am in reply to: Activation Issues #61921

Shahriar
Moderator

Please send me the license key in private reply. btw, you need business ( 5 sites ) or developer ( unlimited sites ) license to use WPDM in multiple sites/sub-sites.

Aug 21, 2017 at 7:53 am in reply to: Can't Browse or Drag and Drop in Edge #61918

Shahriar
Moderator

Hi,

This issue is related to the plupload library which is provided through WP core. We are looking into possible patches to solve this from our side. For now please use another browser when uploading new file.

Thanks.

Aug 21, 2017 at 7:48 am in reply to: User Roles & Individual Access #61917

Shahriar
Moderator

Hi,

Sorry for the delayed reply.

User based access worked fine in my test. I have created “AAC Test” package and assigned it to user “wpdm”. And the package is accessible by “wpdm”. Tried to access the package from another user “demo”. But demo user couldn’t access the package as the package was assigned to the user “wpdm” only.

Please check this test package and let me know if you find any issue.

Thanks.

Aug 20, 2017 at 8:46 pm in reply to: link/space showing up in footer of site #61912

Shahriar
Moderator

This download link is showing because of <audio> tag conflict with another plugin.

Remove marked line from wpdm-functions.php file to hide it.

https://www.evernote.com/l/AUc8JJ_MhypBPoXl2r_aeqKZFfCo5Bbg6a8B/image.png

If still visible make following changes in /download-manager/libs/class.FileList.php,

https://www.evernote.com/l/AUfdwYyPUCRPpbNWMb95yEWgMEvRcIWnbfYB/image.png

Aug 20, 2017 at 8:32 pm in reply to: Warnings when I upgrade the PHP version to 7.1.8 #61911

Shahriar
Moderator

This is coming from Facebook SDK. They haven’t updated it yet. But this issues is open is GitHub. Hope a fix is coming soon. We will update our copy as soon as new update available.

For now, you can just disable facebook SDK if you want. Just comment the following line from /download-manager/libs/class.SocialConnect.php file,

require_once dirname(__FILE__).'/socialconnect/facebookconnect.php';

Aug 20, 2017 at 8:18 pm in reply to: Download Old version #61906

Shahriar
Moderator

Hi,

WHich version of WPDM do you want?

Here is the link for v.4.5.6 You can try it.

https://www.dropbox.com/s/dcyzkm4g3c0t73c/download-manager-v.4.5.6.zip?dl=0

Also, you can ask your server support to update your PHP version. WPDM latest version requires PHP >= 5.4

Thanks.

Aug 20, 2017 at 8:14 pm in reply to: Multiple slider on one page doesnt work #61905

Shahriar
Moderator

Which shortcode are you using? Is it from Directory/Archive add-on?

Aug 20, 2017 at 8:13 pm in reply to: WPDM Page Template dropdown only showing "Default Template" #61904

Shahriar
Moderator

Please send the apache error log. I have added few lines on wpdm_downloadable function in /download-manager/wpdm-functions.php file to show the downnload button in details page.

https://www.evernote.com/l/AUfeO3jAV_BO3p6rJU-tGRrJd3PmiXrSI8AB/image.png

Aug 20, 2017 at 7:49 pm in reply to: Custom templates aren's linking to files #61903

Shahriar
Moderator

Did you click “Update All” button in settings after selecting roles? If you do not update all the settings will be applied to only to new packages.

Aug 20, 2017 at 7:45 pm in reply to: Large uploads don't attach #61902

Shahriar
Moderator

Download Manager files are stored in /uploads/download-manager-files/ dir. Please check that directory for uploaded files.

Aug 17, 2017 at 5:50 pm in reply to: License is not valid after copying to a staging server #61878

Shahriar
Moderator

Here is the patched copy of your version https://www.dropbox.com/s/2htazoap9ms01ot/download-manager.zip?dl=0

Aug 17, 2017 at 4:28 pm in reply to: Sorry! Download is not available yet. #61868

Shahriar
Moderator

Have you attached any file with the package?

Aug 17, 2017 at 4:27 pm in reply to: where to find wpdm-pro discount Coupon code #61867

Shahriar
Moderator

Hi Ahmed,

We do not have any active coupon for core plugin right now. But I can offer you some discount if you need some add-ons.

Thanks.

Aug 17, 2017 at 4:25 pm in reply to: Version 4.1.8 cloud storage #61865

Shahriar
Moderator

Please install the latest version of Download Manager. Your version doesn’t have the Cloud Storage support.

Aug 17, 2017 at 4:21 pm in reply to: Invalid License Key #61864

Shahriar
Moderator

@faberwebsolutions, @directdesign, Please try now. Unlocked your key from the test server.


@balexakis, If you face similar issue please send your license key in private reply.

Aug 17, 2017 at 4:12 pm in reply to: File display issue on mobile devices #61863

Shahriar
Moderator

Do you mean downloaded files? Or just file preview on a page? Please send me an URL to check.

Aug 17, 2017 at 4:07 pm in reply to: Update the download manager Pro – resolved #61861

Shahriar
Moderator

Yes, you can update the .po file to add missing strings. If you are using Poedit just click the “Update Catalog – Sync with Sources” button to add missing strings.

https://www.evernote.com/l/AUc3-uLcvxNCpqAv9s8YPCV5NSeQ8d_MsRUB/image.png

Viewing 25 posts - 7,576 through 7,600 (of 12,513 total)
1 2 3 … 303 304 305 … 499 500 501