Shahriar

Forum Replies Created

Viewing 25 posts - 7,251 through 7,275 (of 12,513 total)

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Oct 4, 2017 at 6:29 pm in reply to: Download link email is not sent #64135

Moderator

Please create a demo package and enable the “Mail Download Link” option only not the “Download Instantly”. I need the setup this way to test the email issue.

Also, by admin pass, I meant temporary user, not your own login info. You can delete the user after we resolve the issue. That’s the faster way to resolve such cases.

Oct 4, 2017 at 6:21 pm in reply to: Download speed limiting not working #64132

Moderator

Thanks for the suggestion. We will add the note in next release.

Oct 4, 2017 at 6:17 pm in reply to: How to add more field on download email box #64129

Moderator

Form Lock is an add-on for Download Manager. It doesn’t work standalone. You need both if you want to lock download behind a custom form. Without Form Lock add-on, you can collect email and name of the user through email lock.

Oct 4, 2017 at 6:07 pm in reply to: Download link email is not sent #64128

Moderator

Okay, send me the download page URL then. Or check server response ( AJAX ) in browser inspector tool. That should indicate if the email is sent or not.

Oct 4, 2017 at 6:02 pm in reply to: no templates work anymore and i cannot set the linkedin #64127

Moderator

If you want to use “LinkedIn Lock” you have to create a LinkedIn app. You will find the related link in Downloads Settings Social Settings LinkedIn App Settings panel.

https://www.evernote.com/l/AUeebaLqo6FPTJNLxk-qaArjXMOtnI2MIAcB/image.png

Oct 4, 2017 at 5:53 pm in reply to: After installed, cannot activate. #64125

Moderator

Please check your PHP error log and send me the log file or just latest entries. That will indicate the origin of this error.

Oct 4, 2017 at 5:51 pm in reply to: Unable to Upload New Files #64122

Moderator

Hi,

You are using very old version of Download Manager. Please install the latest version of the plugin. Let me know if the problem persists after the update. You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Thanks.

Oct 4, 2017 at 5:45 pm in reply to: I can't see My Download Menu #64121

Moderator

My Downloads tab lists all documents assigned to the user.No other shortcode available for showing only recent docs.

Oct 4, 2017 at 5:42 pm in reply to: Download link email is not sent #64118

Moderator

The template looks fine. Please send temporary wp-admin login info to check if it is server issue.

Oct 4, 2017 at 4:36 pm in reply to: file-not-found.txt problem #64104

Moderator

@ravenswood, Continuing this discussion in your post.

Oct 4, 2017 at 4:07 pm in reply to: attach files #64102

Moderator

Use custom link template to remove download link from “download” button/text on the archive page.

In your custom link template set the download button using following code,

<a href="[page_url]">Download</a>

No, when users click the download button they will be redirected to the details page.

Let me know if need help.

Oct 4, 2017 at 3:59 pm in reply to: Translate #64100

Moderator

Use Download Manager language file to translate it to Italian. The language file located in /download-manager/languages/ dir. There is an Italian translation file available there. You can edit on top of that.

Oct 4, 2017 at 3:55 pm in reply to: Return URL – Return user to download page after purchase #64099

Moderator

You can create a page with this shortcode [wpdm-pp-guest-orders] and return users to that page after payment.

This is the guest order page where the user can download a product without sign up. The user must provide order email and order id.

We will make this guest order page more user-friendly soon to provide access to downloads easier.

Oct 4, 2017 at 3:49 pm in reply to: Discount codes not working due to Database structure error! #64098

Moderator

Hi, We are releasing an update within tomorrow. Thanks

Oct 4, 2017 at 3:48 pm in reply to: no templates work anymore and i cannot set the linkedin #64097

Moderator

Did you create the LinkedIn app?

When creating the app add your site url in app settings, please check following screenshot.

https://www.evernote.com/l/AUfnDAjf_J9Dfb4agwprvSaUmGNNAShvtJcB/image.png

Save Client ID and Client secret in Downloads Settings Social Settings LinkedIn App Settings panel.

Please send temporary wp-admin login info if having preview issue after connecting LinkedIn app.

Oct 4, 2017 at 3:35 pm in reply to: Coupon codes not working – VERY URGENT!! #64096

Moderator

Hi,

You are right about the table structure. There should be the AUTO_INCREMENT for coupon ID. We are fixing this in next release which is coming within tomorrow.

If you need it fixed right now, please drop the wp_ahm_coupons table from DB and add AUTO_INCREMENT in /wpdm-premium-packages/includes/libs/class.installWPDMPP.php on line 114.

https://www.evernote.com/l/AUeVbyKFaVNOLa3SsGfqKSlDWZsnZIvpTrcB/image.png

Then reactivate the Premium Package. That should fix it.

Thanks.

Oct 4, 2017 at 3:17 pm in reply to: container size Live Form interfering with site #64094

Moderator

I have disabled Liveform Bootstrap from plugin settings. Please check now.

Oct 3, 2017 at 8:15 pm in reply to: Currency #64035

Moderator

1 ) The current version only supports USD, adding dynamic currency option in next release. For now please use following code to update currency options,

update_option('_wpmp_curr_sign','€');
update_option('_wpmp_curr_name','EUR');

Add this code in /wppromembership/functions.php ( at the top) Adjust the currency sign and name as your requirement.

2 ) No option yet. But noted for implementation.

3 ) Are you referring to the “plans” page? Where do you want to remove these columns?

4 ) This is checkout page and it is required to select the payment. Why do you want to remove it? If you want you can edit the message “The membership price is $0.00 for the first month” from wppromembership/pages/signup.php file.

Oct 3, 2017 at 8:00 pm in reply to: Download Manager Pro Frontend Upload button not working #64034

Moderator

Please reactivate temp login. I will check if this issue can be solved from plugin side.

Oct 3, 2017 at 7:00 pm in reply to: [wpdm_category] permissions bug #64032

Moderator

Sorry, somehow missed your last reply.

We will review this issue before the next update and add required patch to fix it.

Thanks for reporting the bug.

Oct 3, 2017 at 6:58 pm in reply to: WPDM Directory Add-on – search doesn't work #64031

Moderator

Please send temp login info in private reply.

Oct 3, 2017 at 6:56 pm in reply to: New registered user approvation #64030

Moderator

Hi,

No option in Download Manager yet to keep registration pending.

You can use a role editor plugin and create a custom dummy role without any special permission. Then set new user’s role to that custom role. Then after review set the proper role.

Thanks.

Oct 3, 2017 at 6:33 pm in reply to: Mobile Responsive #64029

Moderator

Please add following CSS in your theme’s style.css file,

.w3eden .media-body { max-width: 100%!important; }

That should fix it.

Oct 3, 2017 at 6:13 pm in reply to: License Key Bug #64028

Moderator

Saving issue may be related to Siteground hosting ( if you are on siteground ).

Here is the solution for that https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/ ( check my reply there )

Set your “Allow access” options in package settings. That option is empty that;s why there is no download button.

https://www.evernote.com/l/AUfmF9sfxg5B57RDYobvWy9eBx9WG7mbNDkB/image.png

Oct 3, 2017 at 6:09 pm in reply to: Licence key error after the update #64027

Moderator

Try the license key again.

If still not working please send login URL too.

Viewing 25 posts - 7,251 through 7,275 (of 12,513 total)

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