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Shahriar

Forum Replies Created

Viewing 25 posts - 6,726 through 6,750 (of 12,513 total)
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Dec 16, 2017 at 2:29 pm in reply to: file-not-found.txt error after update – URGENT all links broken #66823

Shahriar
Moderator

We will add it in changelog when the update adds the changes to multisite file directory.

Dec 16, 2017 at 1:57 pm in reply to: Filename #66822

Shahriar
Moderator

You can try deactivating other plugins and switching to another theme. That might reveal the possible reason for the filename issue.

Dec 13, 2017 at 5:09 pm in reply to: Invalid license key #66728

Shahriar
Moderator

Please try now.

Dec 13, 2017 at 4:22 pm in reply to: "Invalid License Key" #66724

Shahriar
Moderator

Please try now. The key was linked to watershedgeo.staging.wpengine.com, I have unlocked it from there.

Dec 13, 2017 at 4:21 pm in reply to: Invalid License Key #66723

Shahriar
Moderator

Please try now. Unlocked the key from the old domain.

Dec 13, 2017 at 4:18 pm in reply to: email notification #66722

Shahriar
Moderator

Use wpdm_email_lock_heading filter hook to modify the “Subscribe to Download” text and send_download_link_to_label hook to modify “Send Download Link To:” text.

wpdm_email_lock_heading

Dec 13, 2017 at 2:55 pm in reply to: Download links disappeared after updating to 4.7.2 #66714

Shahriar
Moderator

Hi,

How did you install the v.4.7.2? Could you please try manual update ( Deactivate and delete the old version. Then install the latest version ). Or send temporary wp-admin login info in private reply. I will install it for you.

Thanks.

Dec 13, 2017 at 2:51 pm in reply to: Form Lock an Liveforms install requirement. #66711

Shahriar
Moderator

Please deactivate Download After Submit plugin.

Dec 13, 2017 at 2:49 pm in reply to: email notification #66709

Shahriar
Moderator

What do you want to configure in the popup? You just have to enable the email lock.

Dec 13, 2017 at 2:47 pm in reply to: email notification #66708

Shahriar
Moderator

I couldn’t re-create the issue. On your site, downloaded two different packages in the same session but each download history recorded with my username.

Dec 13, 2017 at 2:07 pm in reply to: Open archive page with a specific category preselected #66701

Shahriar
Moderator

Please give me an example of your real use case. From different pages, you are linking to the same page. So, how can we decide which sub category to show?

Dec 12, 2017 at 5:45 pm in reply to: Conflict with Polylang plugin #66650

Shahriar
Moderator

We followed standard WordPress rules to make Download Manager translation ready. So, can’t see how this can be fixed from WPDM side. Could you please ask the Polylang support about the issue?

Dec 12, 2017 at 5:36 pm in reply to: email notification #66649

Shahriar
Moderator

Maybe the package was accessible to all visitors when those downloads were served. If you see any recent entry check the package setting for access rules and let me know.

Dec 12, 2017 at 5:32 pm in reply to: Export stats? #66648

Shahriar
Moderator

Sorry, no option yet to exports stats. We have added this to our to-do list.

Dec 12, 2017 at 5:09 pm in reply to: Sub Categories mobile #66646

Shahriar
Moderator

Hi,

It works in my test. But there is different approach to open the third level menu items. You have to press the second level for a second to open third level items. We will look into before next update. Maybe there is a way to make this more user-friendly.

Thanks.

Dec 12, 2017 at 5:00 pm in reply to: Open archive page with a specific category preselected #66645

Shahriar
Moderator

I have written the code to auto-select the first sub category. How do you want to select the sub category? Don’t you want to select the first one always?

Dec 12, 2017 at 4:51 pm in reply to: Sort Order? #66644

Shahriar
Moderator

You can add custom sort fields with WPDM packages using Advanced Custom Fields add-on. But the post order in carousel depends on your builder widget. So, It is not possible to modify the post order from WPDM side.

Dec 12, 2017 at 4:22 pm in reply to: Purchasing Problems #66643

Shahriar
Moderator

I see that Daniel purchased the add-on too. So, all is well.

Dec 12, 2017 at 4:13 pm in reply to: Paid with Stripe but account not updated #66640

Shahriar
Moderator

Please try now. The license key should work this time.

Dec 12, 2017 at 4:05 pm in reply to: Invalid License Key – Developer Version #66639

Shahriar
Moderator

Please try now with the same key. The key will work in multiple domains. Sorry about the issue.

Dec 12, 2017 at 7:48 am in reply to: WPDM 4.6.9 bombs with BuddyPress/Rockettheme #66600

Shahriar
Moderator

Please check now. I have updated the code in class.Package.php file. Let me know if everything is okay so I can push the code for the next update.

Dec 11, 2017 at 8:49 pm in reply to: email notification #66585

Shahriar
Moderator

I have just tested the email notification. The notification email contains the downloader’s email too.

https://www.evernote.com/l/AUePD1M5hu1Gtb72x-d8g33Zco56aP81UbUB/image.png

Dec 11, 2017 at 7:03 pm in reply to: Cache Headers And Varnish #66573

Shahriar
Moderator

@simonoldridge, Please create a new support ticket and send temporary wp-admin login info there as a private reply.

Dec 11, 2017 at 7:01 pm in reply to: Sort Order? #66572

Shahriar
Moderator

Hi Chris,

Do you want to sort downloads using custom meta value associated with the package? If you are writing custom code for the carousel then you can use the meta value in WP Query to sort the downloads by meta value.

Please let me know details about the features if you want a custom add-on to implement this.

Thanks.

Dec 11, 2017 at 6:34 pm in reply to: Unable to activate license #66570

Shahriar
Moderator

If you are hosting on Siteground please check my reply here wpdm doesn’t save options – WordPress Download Manager

Otherwise, send login info in private reply.

Viewing 25 posts - 6,726 through 6,750 (of 12,513 total)
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