Shahriar

Please send temp login and the page URL.

When do they get the error? This maybe related to some security plugin or server security rule.

Please check the reply to your last query here https://www.wpdownloadmanager.com/support/topic/orders-stuck-on-processing-user-not-able-to-download-purchase/

Please set [download_page] as return URL in PayPal payment settings.

https://drive.google.com/uc?id=1nn0Zc0AIKLcAkDbRmxfJ-LU7ubx6hdtG

About the email, no worries, the notification email may have gone to your spam. Anyway, let me know if there is any other issue. If it is something different please create a new ticket.

Thanks.

You have to delete the installed version first.

Yes, we have fixed these 2 issues in the last release.

No, the patch is yet to be released.

Yes, the issue has been fixed in v.5.0.3

Hi Mike,

Please try this,

– Download and install a fresh copy of Download Manager
– Activate Bootstrap 3 from Settings > User Interface
– Clear cache

Thanks.

We provide custom upgrade service when you need to develop a new solution that requires lengty coding in cases like this. Please mail to customize@wpdownloadmanager.com to get a quote on customization for this task.

The package page will show a login button automatically if login is required to download the file. No need to set up login for that. This is actually true for any page where you post a WPDM shortcode. Whenever login is required a login button linked to the login page is shown.

Anyway, here is the code to include package pages in auto redirect,

if( ! is_user_logged_in() && get_post_type( get_the_ID() ) == 'wpdmpro' && get_the_ID () == 'n_id_page' ):

This CSS should fix that ,

@media (max-width:991px) {
   #srcp .row {
        margin: 0px;
   }
}

Hi,

You are using a custom template of list-packages-panel.php on that page. The default one doesn’t have the category filter. But this page should be used only by users who can create/edit packages.

For normal users, create a page with all packages shortcode, this one has built-in category filter.

[wpdm_all_packages items_per_page="10" jstable=0 cols="page_link,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Publish Date|Download::155px"]

Thanks.

The issue is related to the parent div, Archive page isn’t defining the width here. Your theme is adding the following CSS which is making parent with 50%, remove that to fix the issue but I am not sure if this CSS is being used by some other part of your theme,

.e68-2 > .x-row-inner > :nth-child(2n-1) {
    flex-basis: calc(50% - 1rem);
}

Canceled your subscription. -Best regards.

You have to make a minor change in code. Please replace $download_page_url with $download_url at line 385 in wpdm-functions.php file.

Hi,

The IPN URL is related to the Pro Membership add-on and it is called right after a PayPal payment. Please check your PayPal account, maybe IPN is disabled in your account as the mail indicates.

Best regards.

One of your plugins is breaking the delete icon in all downloads list. I have fixed the add new page issue. It was coming from an error that originated from corrupted email settings. I have updated email settings to fix that. But file attachment options are missing, I guess the same plugin is causing the error. Now you have to deactivate other plugins one by one to find out which one it is.

Remove this code add_filter( 'pre_get_posts', array( $this, 'wpdm_filter_reviews' ) ); from line 28 in wpdm-user-reviews.php file.

You can customize the checkout-name-email.php template from the Premium Package add-on to add “Terms and conditions” on the checkout page. I have modified this template for you.

Now follow these steps to override the default template,

1 ) Download this file https://www.dropbox.com/s/ar0ikiv2o2i95bx/checkout-name-email.php?dl=1
2 ) Place it in /yourtheme/download-manager/checkout-cart/checkout-name-email.php location.
3 ) Add your terms and conditions in this template by replacing the text “Terms and conditions”

ERROR: The password you entered for the username wpdownload is incorrect.

By the way, if we remove the file title completely the file name will be shown automatically.

So you can replace this part $filesinfo[$key]['title'] = stripslashes( str_replace("'","", $filesinfo[$key]['title'] ) ); with just $filesinfo[$key]['title'] = ""

Why not use the [wpdm_direct_link] shortcode? This shortcode is best suited for this kind of use case.

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/