Shahriar

Forum Replies Created

Viewing 25 posts - 326 through 350 (of 12,513 total)
Dec 2, 2019 at 8:17 pm
#115945
Dec 2, 2019 at 8:13 pm
#115944
Moderator
Shahriar
Staff OP

If anyone else stumbled upon this ticket, the solution is here https://www.wpdownloadmanager.com/support/topic/http-error-404-page-not-found/

Dec 2, 2019 at 8:10 pm
#115942
Moderator
Shahriar
Staff OP

Please activate Bootstrap 3 from User Interface option. That should fix the issue.

Dec 2, 2019 at 8:09 pm
#115941
Moderator
Shahriar
Staff OP

Please send temporary wp-admin and WPDM login in private reply.

Dec 2, 2019 at 8:08 pm
#115940
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue on your setup. Did you try this on any other browser?

Dec 2, 2019 at 8:07 pm
#115939
Moderator
Shahriar
Staff OP

Hi, Are you using locks on your downloads? By popup do you meant the modal that appears with lock options when a user clicks the download button?

Dec 2, 2019 at 8:00 pm
#115937
Moderator
Shahriar
Staff OP

Hi,

Yes, you can make the custom fields look like default inputs using the following CSS. Please add the CSS to your Customize > Additional CSS option.

.QuickForm .panel-heading { display: none; }
.QuickForm .panel-body { padding: 0; }
.panel.QuickForm { border: none; }
.QuickForm label { display: none; }

And to change the registration form width use the following CSS,

.w3eden #wpdmreg { max-width: 100%; }

Thanks.

Dec 2, 2019 at 7:49 pm
#115936
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 2, 2019 at 7:20 pm
#115935
Moderator
Shahriar
Staff OP

Sorry for the delayed reply. Please check the email.

Dec 2, 2019 at 7:10 pm
#115934
Moderator
Shahriar
Staff OP

Please activate Bootstrap 3 from Downloads > Settings > User Interface to fix the design issue. From v.5.0.3 Bootstrap 4 is the default version. But you were using the Bootstrap 3.

Dec 2, 2019 at 7:07 pm
#115933
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 2, 2019 at 7:03 pm
#115932
Moderator
Shahriar
Staff OP

Hi Alberto, I couldn’t find any issue with the reported features. Which version of WPDM are you using there?

Dec 2, 2019 at 6:56 pm
#115926
Moderator
Shahriar
Staff OP

Please activate Bootstrap 3 from Downloads > Settings >User Interface tab. That should fix the issue.

Dec 2, 2019 at 6:51 pm
#115924
Moderator
Shahriar
Staff OP

I have added a patch there to fix the issue. We will also add this to the next update of the plugin.

Hi Joshua, Please send your login info in private reply, I will add the patch on your site too.

Dec 2, 2019 at 6:06 pm
#115920
Moderator
Shahriar
Staff OP

Hi,

We are using the core WordPress query in Directory add-on. There is no custom SQL to handle the search. Using the core search ensures the best possible time to retrieve results. The delay may come from the limitation of server resources.

Anyway, please send temporary wp-admin login info in private reply. I will try to tweak the query to check if that makes any changes.

Thanks.

Dec 2, 2019 at 6:00 pm
#115919
Moderator
Shahriar
Staff OP

Hi,

We do not have a Google Analytics add-on yet but we have the plan to implement one soon. BTW, Download Manager tracks more than just download counts. You can check the Downloads > Stats page for more download statistics.

Thnaks.

Dec 2, 2019 at 5:56 pm
#115918
Moderator
Shahriar
Staff OP

I have found an old ticket where you requested to add this scroll to top feature. Here is the ticket link https://www.wpdownloadmanager.com/support/topic/questions-about-pagination/

You have to remove the custom code to stop the scroll 🙂

Dec 2, 2019 at 5:54 pm
#115917
Moderator
Shahriar
Staff OP

The issue seems weird. Please add the following code at the bottom of your active theme’s functions.php file. Then just visit any page. This code updates the post access directly. You can remove the code after visiting a page. Here 1022 is the package ID.

function wpdm_update_package_access(){
        $access = array('subscriber','administrator');
        update_post_meta(1022,'__wpdm_access',$access );
}
add_action('init', 'wpdm_update_package_access');
Dec 2, 2019 at 5:30 pm
#115916
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Dec 2, 2019 at 5:27 pm
#115915
Moderator
Shahriar
Staff OP

Hi Marko,

The download link in the email is working now. I activated Bootstrap 3 from Downloads > Settings > User Interface as this is related to a Bootstrap 4 template.

Thanks.

Dec 2, 2019 at 5:14 pm
#115912
Moderator
Shahriar
Staff OP

Please send login info and package URL.

Dec 2, 2019 at 4:43 pm
#115908
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Dec 2, 2019 at 4:37 pm
#115907
Moderator
Shahriar
Staff OP

Hi Brian,

Please create a new ticket and I will send you the old version if you want. Or check your setup to fix the issue you are having with the latest version.

Thanks.

Dec 2, 2019 at 9:19 am
#115867
Moderator
Shahriar
Staff OP

Please download the plugin from this link https://downloads.wordpress.org/plugin/download-manager.zip and then install it by uploading from Plugins > Add New page.

Dec 1, 2019 at 9:22 am
#115834
Moderator
Shahriar
Staff OP

Not possible yet. For now, please use the “Delete Cache” feature. Maybe you can clear the cache once a month.

Viewing 25 posts - 326 through 350 (of 12,513 total)