Shahriar

Please send temporary wp-admin login info in private reply to check the issue.

You are using the right shortcode. Maybe the responsiveness issue is related to some kind of css conflict. Please send temporary wp-admin login info in private reply, I have to check your installation to furhter investigate the issue.

Looks like direct download is working on all accordions.

Please activate Bootstrap 3 from Downloads > Settings > User Interface to fix issue. If it is already selected, save the settings again.

Hi,

There is no option available yet for that. But a custom solution is possible. If you are interested please contact our customization team customize@wpdownloadmanager.com to get a quote on custom solution.

Thanks.

Hi,

Did you try deactivating other plugins? Maybe one of them is modifying the search query. If you can’t find which one it is, Please send temporary wp-admin login info in private reply.

Thanks

Hi,

Sorry for the delayed reply.

I have tested the [thumb_384x384] template tag here using a clone of “Call to action 4” link template. And the thumb size did match the size in code. Please check the following screenshot.

https://drive.google.com/uc?id=1IsMaTSoyNBBfNSVb-AsZGDeTbtAfPFnP

Let me know if you have any further questions.

Thanks.

Added the following CSS to hide the post date and title.

.single-wpdmpro .post-date-wrap, .single-wpdmpro .post-title {
    display: none;
}

Please edit your custom page template to add the title inside the white container.

You are right about the Bootstrap 4 UI issues. Please use 3 for now. We are fixing all reported issues in v 4.

About the post not appearing in the forum, after recent bbpress update some topics and replies are being kept on pending state unexpectedly. Maybe something is wrong with bbpress and Akismet integration. We had to approve these posts manually later.

Please reply here https://www.wpdownloadmanager.com/support/topic/serious-problem-plugin-not-usable/

Please send temporary wp-admin login info in private reply to check the issue. This usually related to multiple instances of Bootstrap. Maybe annother plugin is adding another Bootstrap JS on the page.

Hi Colin,

You can set the featured image URL under the preview column in your CSV file. Please create a new ticket if you want to discuss this issue further. Creatina a new ticket will make our communication easier and the this topic author won’t get unwanted notification emails.

Thanks.

Please check now.

I have to check your setup to further investigate the issue. Please send login info in private reply.

You were using v.2.4.7 Installed v.2.5.0, Stripe is working now.

You can ask server support to send you the error log file. If you have FTP, you can also checl for the erro_log file inside public_html dir.

Please check now. I had to comment the marked line to fix the issue.

https://drive.google.com/uc?id=1UqATkdM7JOWBUOImEX-4VtzCpveE5OtC

Most probably your theme is saving the page content is a custom meta instead of description. So, the filter couldn’t find it. But the commented filter isn’t necessary when you place the shortcode on the page, so commenting that line it won’t create any issue.

You are using a very old version there, shoul I install the latest version for you?

Clear the browser cache. Icons are fine on my side.

https://drive.google.com/uc?id=1YheIJdDBw1m6m49d0xzVm04A8_MPxe6O

You can try deactivating other plugins in case any of those modifying the query. I can’t think of any reason why it isn’t working on your site. Now the only thing left to do is during code debug on your setup. I need login info for that.

Hi,

Your “out of the box” UI requires many JS and CSS which are not loaded in the AJAX request sent via Directory Add-on sidebar view. You have to use another category view ( i.e. Default View ) of Directory add-on which will link each package to the details page.

Thanks.

Added this CSS to fix the height,

#srcp .input-group-append.input-group-btn .btn {
    height: calc(1.5em + 1rem + 2px);
}