Shahriar

Forum Replies Created

Viewing 25 posts - 226 through 250 (of 12,510 total)
in reply to: Failed Update via Wp-Admin #116379

Shahriar
Moderator

Hi,

Please logout and login agin from Downloads > Settings > Updtes tab when you encounter an issue during update. That usually solves the issue.

## Activate Bootstrap 3 from Downloads > Settings > User Interface Tab to fix the UI issue. If it is already selected save the settings again.

## Replace line no 676 in /download-manager-libs/class.Apply.php with the following code, which will solve the download issue in packages whose names starting with a number.

if(preg_match("/\/download\/([\d]+)-([^\/]+)\/(.+)/", $_SERVER['REQUEST_URI']) && 1==2 ){

https://drive.google.com/uc?id=1oVoKk8bN8rs7YTvPjDZ9iqJ3d8nRp1e_

Thanks.

in reply to: Major problem #116378

Shahriar
Moderator

Hi,

Please login to your WPDM account in your site from Downloads > Settings > Updates tab. After successful login, You will be notified when a new update is available.

Thanks.

in reply to: No Stream or No-File-Found Errors #116376

Shahriar
Moderator

Please deactivate Download Manager from network admin and activate it on each subsite separately. The error originated from missing the wpdm-cache directory. Activating the plugin on the subsite will create this directory and resolve the issue.

in reply to: Serious Problem – Plugin not usable #116375

Shahriar
Moderator

Your theme is loading its own instance of Bootstrap JS which conflicted with WPDM’s Bootstrap. I have disabled WPDM Boostarp whihc fixed he popup disappearing issue.

But one issue still persists. Your server is blocking the AJAX request sent by WPDM from the generate password modal/popup. Ask you server support to allow the AJAX request sent by WPDM.

https://drive.google.com/uc?id=1Y-UM0mwSz2KPYA4LPZSzuhEHS4OXV9Yj

in reply to: Problems in the Lazy Download Add-on #116373

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

Please check now.

in reply to: Attached file is missing/deleted #116371

Shahriar
Moderator

So, the issue is happening when you attach a server file instead of uploading one as I did. Please reactivate the login info and send me the package URL you created recently.

in reply to: CSS issues #116370

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. I will add some custom CSS to fix the UI issue.


Shahriar
Moderator

For now please activate Bootstrap 3 from Downloads > Settings > User Interface Tab. If it is already selected save the settings again. We will add the missing template in the next version.

Thanks, Jan, for suggesting the work around.

in reply to: Twitter sign up and log in problem #116368

Shahriar
Moderator

What was your previous version? I can send you the old version and we will check the issue in the latest version. But you can use the old version in the meantime.


Shahriar
Moderator

For now please activate Bootstrap 3 from Downloads > Settings > User Interface Tab. If it is already selected save the settings again. We will add the missing template in next version.

in reply to: Stats – Download History with email address? #116366

Shahriar
Moderator

If you enable email lock then all emails are stored in the Downloads > Subscribers page. And you can export all data including emails.

in reply to: Campaign error on form #116365

Shahriar
Moderator
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in reply to: Problem: displaying categories #116364

Shahriar
Moderator
This reply has been marked as private.
in reply to: Custom Template not working #116363

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. What is the name if you custom template?

in reply to: Subscribers do not show up in Mailchimp #116362

Shahriar
Moderator
This reply has been marked as private.
in reply to: [wpdm_frontend] not working correctly #116361

Shahriar
Moderator

I can create new packages from here https://shuttleworthlaw.com/intranet/document-library-management/add-new/ There is no issue in this step.

But your Jupiter X Child theme created some issues in the “edit package” screen. It is removing some parts of the form. Although everything works fine with the main Jupiter theme. Now, you have to fix the issue in your child theme so it doesn’t interfere with Download Manager contents. Or choose another Jupiter child theme that works with WPDM.

in reply to: Directory Add-on Slow Search #116360

Shahriar
Moderator
This reply has been marked as private.
in reply to: Lock Options Problems #116343

Shahriar
Moderator
This reply has been marked as private.
in reply to: reCapatcha #116342

Shahriar
Moderator

Sorry, I am not sure what you meant.

Are you unable to login to your old site? Please send the login info of old site in that case. I will try to log in and let you know what’s going on.

in reply to: Customize Our Download Manager For Our Site #116341

Shahriar
Moderator

Please check your inbox. Just sent a reply.

in reply to: Resource loading error on some packages (Error 404) #116340

Shahriar
Moderator
This reply has been marked as private.
in reply to: Number of downloads unchanged #116339

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

You are using the right shortcode. Maybe the responsiveness issue is related to some kind of css conflict. Please send temporary wp-admin login info in private reply, I have to check your installation to furhter investigate the issue.


Shahriar
Moderator

Looks like direct download is working on all accordions.

Viewing 25 posts - 226 through 250 (of 12,510 total)