Product Registration

Thank you very much! I appreciate the quick response and customer service.

Good afternoon,

I never heard anything back regarding this issue. Was any feedback provided from the team of developers?

Thank you!

Kabir,
Supplying filename in this manner worked without any errors.
Thank you so much for the guidance.

We have not seen a response on this. Just wanted to follow up on this request. Thanks

Nayeem,

The configuration is on a internal testing site that is not accessible externally. Even in our production environment we are unable to provide access to the site. My question is whether or not this is likely due to a configuration issue or does the accordion not have the same behavior as the tree? (The ability to only show subfolders that the user has access to)

Below is an example of the folder structure

Documents
-Folder 1
–Child 1
–Child 2
-Folder 2
-Folder 3

In the example, the user only has access to see Documents, Folder 1, and Child 1. With wpdm_tree, only those three show up. In the accordion, I still see Child 2, Folder 2, and Folder 3, even though the documents within the subfolders are correctly unavailable.

Thanks,
Steven

Hello,
I am trying to create a package with attached files using REST API. From the communication above, I understand that the files need to reside in
“wp-content/uploads/download-manager-files” (lets call it ‘root’) directory to be able to attach a file to a package. We have a requirement to store files in sub-directory of the above said root directory. When I try to create a package and attach a file from a sub-directory of the root using REST API, the package creation succeeds but doesn’t attach the file properly. Alternatively, when tried to attach it from the root folder it works.
I am wondering if there is a way to attach a file from sub-directory of the root, especially when this kind of scenario works from the UI.

Thanks in advance

Thanks for the response. Unfortunately this is a test site that is not externally facing.

Below is an image of what I am seeing:

The short code we are using for the page is:
[wpdm-accordion template=”link-template-default-ext” cats=”participant-documents” cat_style=”default” subcat_style=”default” orderby=”date” order=”asc”]

If you could point me in the right direction of some things to try to change the green color I would greatly appreciate it.

Thanks!

The log from the upload attempt states: “CRITICAL Uncaught Error: Cannot use string offset as an array in \wp-content\plugins\download-manager\src\Admin\Menu\ImportExport.php:340 Stack trace:#0”