WordPress Download Manager

I’m not sure, when a client make payment. I dont get any notification emails from WPDM, just email from PayPal for payment successful placed. User just said that he can’t download file. I think user register an account during checkout process.

I check order status on WPDM, it show pending.

Feb 18, 2023 at 8:37 am in reply to: order status is not being updated #183849

paymentollancecom

Participant

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Feb 9, 2023 at 5:09 am in reply to: Can’t make payment with PayPal #183532

paymentollancecom

Participant

Thank you, what is the issue and how to fix it?

Feb 9, 2023 at 4:52 am in reply to: Can’t make payment with PayPal #183530

paymentollancecom

Participant

even with old version, it doesn’t work as well. I use WPDM many years for many sites. I hope you will help in this case 🙁

Feb 9, 2023 at 3:39 am in reply to: Can’t make payment with PayPal #183528

paymentollancecom

Participant

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Feb 8, 2023 at 4:21 pm in reply to: Can’t make payment with PayPal #183378

paymentollancecom

Participant

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Feb 8, 2023 at 4:17 pm in reply to: Can’t make payment with PayPal #183377

paymentollancecom

Participant

I updated your account, please try again. Please dont touch other things.

You can try to make order and see error on the Console

Feb 8, 2023 at 3:49 pm in reply to: Can’t make payment with PayPal #183372

paymentollancecom

Participant

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Dec 21, 2022 at 2:54 pm in reply to: Checkout doesn’t work #181625

paymentollancecom

Participant

I found the issue. It’s about PayPal configuration, you need to generate new PayPal developer app and get new ClientID, Client Secret key.

Dec 19, 2022 at 4:28 pm in reply to: Problems with Guest Checkout and Paypal #181595

paymentollancecom

Participant

I got same issue, user can’t make payment. I tested through above advices but it doesn’t work.

Nov 14, 2022 at 2:52 pm in reply to: Membership pro addon doesn’t work well with WDM #180567

paymentollancecom

Participant

You are right, the theme is the problem. I switch to other theme and it works for checkout. But this question is not answered.

On admin, I can’t update membership plan, when you turn on option under Update control section it shows error for wordpress as below image and I’m unable to enable it (category from WDM)

Nov 13, 2022 at 3:07 pm in reply to: Membership pro addon doesn’t work well with WDM #180536

paymentollancecom

Participant

Thanks, which code I should put into header.php? wp_head() or something?

Nov 13, 2022 at 2:33 pm in reply to: Membership pro addon doesn’t work well with WDM #180533

paymentollancecom

Participant

No, the theme is free here https://wordpress.org/themes/zeever/, I cant see any header.php file

Nov 13, 2022 at 1:38 pm in reply to: Membership pro addon doesn’t work well with WDM #180529

paymentollancecom

Participant

can you explain more? What I should add to the theme header? Can you give me this code? Since this theme is gutenberg, I have no idea how to add it to the header, there is no header.php file.

Can you ask your developer help me out this case? Maybe adding a script in functions.php will help.

Thank you

Nov 12, 2022 at 9:18 am in reply to: Membership pro addon doesn’t work well with WDM #180501

paymentollancecom

Participant

Thank you, I installed latest version but I still got same issue. I still can’t process payment as a guest as well as updating plan on admin.