James Kennedy

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Viewing 8 posts - 1 through 8 (of 8 total)
Jan 4, 2021 at 4:35 pm
#144015
Participant
James Kennedy
OP

Based on your reply to Philip (https://www.wpdownloadmanager.com/support/topic/questions-about-the-pro-version/#post-143624) it sounds like you have interest in making the File Cart work with external storage solutions (S3 in his case, Media Gallery in mine). Is there anything I can do to help prioritize making it possible for the File Cart to send email successfully?

Dec 24, 2020 at 3:39 pm
#143570
Participant
James Kennedy
OP

Thank you for the update. Is there a plan for if/when this will be addressed? We’ve been using the File-Cart on a site maintained separately with the same information (e.g. files were uploaded into Download Manager), so I can continue maintaining it, but we wanted to consolidate and reduce the footprint/cost of maintenance. Linking to the files in the media gallery is an ideal solution moving forward, but I need to notify my constituents how long it will be before the media gallery solution is possible.

Dec 21, 2020 at 6:26 pm
#143394
Participant
James Kennedy
OP

@NayeemRiddhi – any news?

Dec 17, 2020 at 3:33 pm
#143192
Participant
James Kennedy
OP

I see. That would significantly increase the size of our site given the number of files and the size of the files.

Can you explain why it behaves differently if the package is downloaded from the file cart instead of being sent by email from the file cart?

Can you explain why it behaves differently if the package is emailed from the admin panel package instead of being sent by email from the file cart?

It seems to me that the creation of the link when sending the email from the file cart is faulty – that it is grabbing different information than is being grabbed when the package is sent other ways.

Dec 16, 2020 at 8:00 pm
#143136
Participant
James Kennedy
OP

I conducted several tests, including adding and removing files. What I reported above was my result.

Dec 15, 2020 at 5:40 pm
#143059
Participant
James Kennedy
OP

Is there a different permission that needs to be applied to our UPLOAD folder in order for the emailed link from the site to work? Here is what I’ve found:

  • If the file is uploaded instead of selected from the Media Gallery, the file is able to be downloaded via the emailed link.
  • Uploading all the files is unacceptable because we are sharing the same files with users in multiple ways. The other plug-ins are already consuming the files from the media gallery.

  • If the admin sends an email link for a package from the Download Manager UI (e.g. clicks on the paper airplane), the recipient of the email is able to successfully download the files that were selected from the Media Gallery.
  • The link created for the package is somewhat different from the link created by File Cart, but there should be a relationship and this could hold the key to fixing the issue with the File Cart email of files that were added to a package via the selection from the Media Gallery.

  • The document link for the item in the package behaves differently depending on whether the file was uploaded or selected from the Media Gallery.
  • If the file was uploaded, using the document link results in a download. If the file was selected from the media gallery, the document link results in the file being displayed in the browser.

    Dec 14, 2020 at 5:32 pm
    #142974
    Participant
    James Kennedy
    OP
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    Dec 11, 2020 at 2:37 pm
    #142756
    Participant
    James Kennedy
    OP
    This reply has been marked as private.
    Viewing 8 posts - 1 through 8 (of 8 total)