Is there a different permission that needs to be applied to our UPLOAD folder in order for the emailed link from the site to work? Here is what I’ve found:
If the file is uploaded instead of selected from the Media Gallery, the file is able to be downloaded via the emailed link.
Uploading all the files is unacceptable because we are sharing the same files with users in multiple ways. The other plug-ins are already consuming the files from the media gallery.
If the admin sends an email link for a package from the Download Manager UI (e.g. clicks on the paper airplane), the recipient of the email is able to successfully download the files that were selected from the Media Gallery.
The link created for the package is somewhat different from the link created by File Cart, but there should be a relationship and this could hold the key to fixing the issue with the File Cart email of files that were added to a package via the selection from the Media Gallery.
The document link for the item in the package behaves differently depending on whether the file was uploaded or selected from the Media Gallery.
If the file was uploaded, using the document link results in a download. If the file was selected from the media gallery, the document link results in the file being displayed in the browser.
