Hi,
thank you for reply.
Please use the full path under the files column and remove the package_dir column. Check the attached CSV for reference.
I did this but it does not fix the issue. When I upload the file manually, “attached files” section looks like this https://cl.ly/8f36409041d3 (notice full path in two places). When I import by having full path in “files” column (no “package_dir” column in the file), the “attached files” section looks different: https://cl.ly/1cbe68be85dc (full path in one place but only file name in another).
I get this error https://cl.ly/4bd367ecf9a9 and the file cannot be downloaded.
I tried putting full s3 path in the “file_titles” column and, in this case, I do get full amazon path in the “attached files” section but still can’t download the file from the front end (same error from amazon s3)